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this totally invalidates the theory that "brown box" service replacement iPads are brand new....most likely they make it to this service point, are refitted, then shipped back to stores within the US.
 
Lol they had a laugh when I took it back to apple!!! The genius showed all his colleagues. They are sending me a brand new boxed iPad and I can keep all the accessories. An apple guy phoned me and asked for the photos, I sent them him and he is investigating haha!!! Funny!!!!
 
Lol they had a laugh when I took it back to apple!!! The genius showed all his colleagues. They are sending me a brand new boxed iPad and I can keep all the accessories. An apple guy phoned me and asked for the photos, I sent them him and he is investigating haha!!! Funny!!!!

Why risk her job...? Just change it and be done with it.
 
I did have a good laugh on this one 😉
But I must admit I wouldn't find it professional either if I received such a unit ... you'ld expect a "clean" piece 🙂
 
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