Carrier iPad Air IMEI?

Discussion in 'iPad' started by antifocus, Mar 8, 2014.

  1. antifocus macrumors newbie

    Joined:
    Mar 8, 2014
    #1
    Hi,

    I recently purchased a iPad air with 4G on ebay, and it looks good. Yesterday I plugged in a new T-Mobile sim card trying to take advantage of their free 200MB data plan, but it didn't work, it just said no current data pass.
    So I went to a T-mobile store today and tried to figure it out. The store manager couldn't be much helpful and he asked me to call t-mobile for support.
    Long story short after being redirected multiple times I was told my Air's IMEI doesn't qualify for the free data plan and I should check my IMEI again with the seller.
    The IMEI I see in iOS is 3588XXX something, but the IMEI I see in iTunes is 0132XXXX something. I checked both on imei.info and they are not showing iPad Air. Is there a possibility that the IMEI was tampered? But why bother?
    Thanks, all this is quite frustrating for me..

    ----------

    BTW the seller told me it was a replacement unit from Apple, also it is with Sprint. I've just looked up online, could that be a problem?
     
  2. aziatiklover macrumors 68030

    aziatiklover

    Joined:
    Jul 12, 2011
    Location:
    8.8.8.8 and 8.8.4.4
  3. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
  4. antifocus thread starter macrumors newbie

    Joined:
    Mar 8, 2014
    #4
    So....I just inserted the Sprint Sim card that came with the iPad back in, thinking what the heck I might just try it, and found out there is an account linked to this iPad...with 6GB data a month...:eek:
    Sprint CS also confirmed to me that there is an account linked to it and I have to lift it before I can use T-Mobile...
    The account is definitely somebody else's....Should I contact the seller?:D
     
  5. EDH667 macrumors 6502a

    EDH667

    Joined:
    Nov 25, 2009
    Location:
    Northern California
    #5
    Even though there is a current Sprint account tied to that SIM, you should be able to put in an unactivated T-Mobile SIM and get the free 200MB each month.

    Put the T-mobile SIM in, power off the iPad, and then turn it back on. Turn off Wi-Fi go to settings cellular data and view account. You should then be able to set up your account.
     
  6. antifocus thread starter macrumors newbie

    Joined:
    Mar 8, 2014
    #6
    Thanks for the reply, but I already did that several times.
    Like I said the store manager couldn't figure out what was wrong and I had to contact Tmobile to be told that something was wrong with the IMEI.
    I asked the seller to cancel the account on my iPad, waiting response...
     
  7. EDH667, Mar 9, 2014
    Last edited: Mar 9, 2014

    EDH667 macrumors 6502a

    EDH667

    Joined:
    Nov 25, 2009
    Location:
    Northern California
    #7
    All iPad Air's are carrier unlocked, so there shouldn't be anything about the SPRINT record of the IMEI affecting a T-Mobile SIM card short of putting the IMEI on a blacklist for all carriers. Have you tried an AT&T SIM to see if you get a signal? Possibly the T-Mobile SIM is bad.
     
  8. antifocus thread starter macrumors newbie

    Joined:
    Mar 8, 2014
    #8
    Hi, I don't think my T-Mobile sim is bad, also I can use the Sprint sim that came with the iPad so I don't think the IMEI is blacklisted by carriers.
    Anyway I am still waiting for the seller to untie the account to my iPad. I shall see what is going to happen then.
    Thanks.
     

Share This Page