HDJulie
macrumors demi-goddess
My mom's WiFi mini shows as the wrong color, too.
However, my Mini is not showing up so my hopes that maybe it had already shipped but I just had not received the tracking number have been dashed.
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iPad mini iPad Mini with Cellular Pre-order Thread
- Thread starter misterc0w
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My mom's WiFi mini shows as the wrong color, too.
However, my Mini is not showing up so my hopes that maybe it had already shipped but I just had not received the tracking number have been dashed.
i really don't understand what's going on here. my mini doesn't show up in my support profile; my credit card has been charged and it's been "prepared for shipping" for a few days now, and yet nothing. searching the fedex database also doesn't result in anything for my number.
HDJulie
macrumors demi-goddess
Another thing that worries me is that my credit card has a pending charge for the Mini but it hasn't finalized. I had the same thing for the iPad 4 & it finalized the next day.
Lobwedgephil
macrumors 603
I'm at&t 64GB Black, shipped email came this morning with delivery date of 11/20. I will not be happy if they are in stores on Friday. I have seen plenty of Verizon get 11/16, does anyone on at&t have the 11/16? The shipping also says international economy, I believe my iphone came international expedited.
Something definitely different with the AT&T versions.
Here is my timeline so far. Would love to see other AT&T timelines.
My CC was charged at like 1pm CST Monday 11/12/12 and the order switched to "preparing for shipment".
This morning (Wednesday 11/14/12) at 4:52am received shipping email from apple and tracking number. Device is in my profile (color of mini icon is white instead of black for those that asked).
Went to FedEx and see the following timeline:
11/13/12 10:13pm Shipment information sent to FedEx (assuming all times here are local times in China)
11/14/12 10:28am Picked up Shanghai CN
11/14/12 5:16pm left FedEx origin facility Shanghai CN
Assuming a 13hr time difference to CST, this package left Shanghai around 5hrs ago.
Perhaps it is in the air on its way to Alaska and will get a status update soon.
Delivery date is 11/20/12 by 4:30pm and it is coming via "International Economy".
Still holding out hope we get them on 11/16/12.
However, my order was placed on 11/6/12, so it probably should be bumped for those of you that ordered on launch day.
It is a 16gb model if that matters.
Look forward to seeing other people's timelines.
Here is my timeline so far. Would love to see other AT&T timelines.
My CC was charged at like 1pm CST Monday 11/12/12 and the order switched to "preparing for shipment".
This morning (Wednesday 11/14/12) at 4:52am received shipping email from apple and tracking number. Device is in my profile (color of mini icon is white instead of black for those that asked).
Went to FedEx and see the following timeline:
11/13/12 10:13pm Shipment information sent to FedEx (assuming all times here are local times in China)
11/14/12 10:28am Picked up Shanghai CN
11/14/12 5:16pm left FedEx origin facility Shanghai CN
Assuming a 13hr time difference to CST, this package left Shanghai around 5hrs ago.
Perhaps it is in the air on its way to Alaska and will get a status update soon.
Delivery date is 11/20/12 by 4:30pm and it is coming via "International Economy".
Still holding out hope we get them on 11/16/12.
However, my order was placed on 11/6/12, so it probably should be bumped for those of you that ordered on launch day.
It is a 16gb model if that matters.
Look forward to seeing other people's timelines.
Mine seems to be circling around Shanghai. 16GB AT&T black
-
11/14/2012 - Wednesday
10:00 pm
At local FedEx facility
SHANGHAI CN
-
11/13/2012 - Tuesday
7:37 pm
Left FedEx origin facility
SHANGHAI CN
5:52 pm
Picked up
SHANGHAI CN
Package received after FedEx cutoff
3:46 am
Shipment information sent to FedEx
-
11/14/2012 - Wednesday
10:00 pm
At local FedEx facility
SHANGHAI CN
-
11/13/2012 - Tuesday
7:37 pm
Left FedEx origin facility
SHANGHAI CN
5:52 pm
Picked up
SHANGHAI CN
Package received after FedEx cutoff
3:46 am
Shipment information sent to FedEx
HDJulie
macrumors demi-goddess
This is why some of us get frustrated with Apple. We preorder as soon as it becomes available & yet someone who ordered two weeks later gets theirs first? No offense to you -- I'm glad yours is coming.
I got the shipment notice 4:50 CST this morning and my mini is now of my support page. I don't think the color displayed on the support page matters. I think it's just a sample image as everyone's seems to show the white version.
----------
Mine is essentially the same. My Smart Cover took 5 days (including two weekend days which I wouldn't usually count but it actually shipped on a Saturday) to get to me from China. That would put delivery at Sunday for my mini which obviously isn't possible. So, I'm hoping for at least the 19th rather than the listed 20th.
----------
Mine is essentially the same. My Smart Cover took 5 days (including two weekend days which I wouldn't usually count but it actually shipped on a Saturday) to get to me from China. That would put delivery at Sunday for my mini which obviously isn't possible. So, I'm hoping for at least the 19th rather than the listed 20th.
I ordered a 16GB, White with AT&T on 11/1. Yes, I had ordered on the original pre-order night too, but then decided I wanted AT&T instead of Verizon.
So ordered 11/1, received text and email yesterday 11/13 that it was shipped. Delivery is supposed to be 11/19 by 4:30.
I have a Fedex Tracking number and it shows the following.
Date/Time Activity Location
-
11/14/2012 - Wednesday
10:00 pm
At local FedEx facility
SHANGHAI CN
-
11/13/2012 - Tuesday
10:49 pm
Left FedEx origin facility
SHANGHAI CN
9:24 pm
Picked up
SHANGHAI CN
Package received after FedEx cutoff
4:53 am
Shipment information sent to FedEx
Oh and my credit card has NOT been charged yet. Not even a pending charge.
So ordered 11/1, received text and email yesterday 11/13 that it was shipped. Delivery is supposed to be 11/19 by 4:30.
I have a Fedex Tracking number and it shows the following.
Date/Time Activity Location
-
11/14/2012 - Wednesday
10:00 pm
At local FedEx facility
SHANGHAI CN
-
11/13/2012 - Tuesday
10:49 pm
Left FedEx origin facility
SHANGHAI CN
9:24 pm
Picked up
SHANGHAI CN
Package received after FedEx cutoff
4:53 am
Shipment information sent to FedEx
Oh and my credit card has NOT been charged yet. Not even a pending charge.
I got mine on 11/8
Just letting everyone know I got mine on 11/8. The apple website did not update with tracking number and I was not expecting it. I ordered on release date and got the 64gb Black wifi+3g
Just letting everyone know I got mine on 11/8. The apple website did not update with tracking number and I was not expecting it. I ordered on release date and got the 64gb Black wifi+3g
When UPS shipped both my iPhone 5 and iPad mini wifi they followed the same pattern. Ship from Hong Kong to Anchorage then to Louisville for storage so the items could be delivered on launch day. My guess is that FedEx is holding the minis in China an will ship Wednesday.
If FedEx ships the minis on Wednesday from Hong Kong they can ship straight to the customers in US without any need for storage.
If FedEx ships the minis on Wednesday from Hong Kong they can ship straight to the customers in US without any need for storage.
eleite
macrumors regular
I went to the AT&T store yesterday and the bro behind the counter gave me some very cryptic talking points. Apparently AT&T's official word is that "they're not sure if they're supplying the iPad mini with cellular capability". I wanted to slap him gently across the face - perhaps he was just pretty ignorant.
Although with all the discussion in here it does seem like there were some delays in AT&T accepting the iPad mini cellular configuration? Anyways, I hope you guys get them soon - keep us posted on how well they work with LTE.
Although with all the discussion in here it does seem like there were some delays in AT&T accepting the iPad mini cellular configuration? Anyways, I hope you guys get them soon - keep us posted on how well they work with LTE.
I used to think that it was 'wrong' to go buy wifi-only Mini's to use while you wait for your LTE to ship - thinking that was lame thing to do when you know you were going to return it.
But.....screw Apple. They act like a 3rd rate Amazon re-seller.
- Can't give you a straight answer on when you will receive a shipped product
- Establish a huge launch to deliver on Thanksgiving week when everyone is on vacation
- Can't tell you when they'll sell a product in-store.
- Upgrade people's shipping, only to later say "whoopsie, can't do that"
- Ship product FIRST to some who ordered way later than those of use who put in Mini orders minutes after they went on sale
- Inconsistent phone answers to queries, constantly.
So I won't hesitate for a one minute to buy/return. I'd never do that if I could get a straightforward answer from Apple.
But.....screw Apple. They act like a 3rd rate Amazon re-seller.
- Can't give you a straight answer on when you will receive a shipped product
- Establish a huge launch to deliver on Thanksgiving week when everyone is on vacation
- Can't tell you when they'll sell a product in-store.
- Upgrade people's shipping, only to later say "whoopsie, can't do that"
- Ship product FIRST to some who ordered way later than those of use who put in Mini orders minutes after they went on sale
- Inconsistent phone answers to queries, constantly.
So I won't hesitate for a one minute to buy/return. I'd never do that if I could get a straightforward answer from Apple.
danpass
macrumors 68030
My ATT Mini 64GB/Black was bumped to Tuesday, Nov-20 🙁 (originally Nov-16). Not sure how it managed to slip off of 11/16, past 11/19 onto 11/20.
My VZW Mini 64GB/Black is still due in by Nov-16.
My VZW Mini 64GB/Black is still due in by Nov-16.
Krevnik
macrumors 601
This is a problem with any big organization. Also known as "right hand doesn't know what the left hand is doing". It's hard enough to keep a dozen folks on a single team constantly informed and up to date, but hundreds of support staff? Good luck. Especially when you get folks in the support staff that don't read their training material, don't understand it, try to make guesses that turn out to be wrong in the name of informing the customer, etc.
But a couple notes from my own previous experiences with Apple launches:
- They can't upgrade shipping that is already expedited, at least in any meaningful way. This is confusing though since any pre-orders show as standard shipping, not expedited. However, Apple has been using direct distribution for pre-orders for the last half decade in the same way. Customer service at this point is as confused as customers are, but the shipping teams aren't, thankfully.
- Orders are only handled in "first-come, first-served" when you actually have stock to do so. Those who ordered later, and still shipped before others ordered different models for different carriers. It's not as if Apple can redirect a 64GB Verizon model from me to you when you ordered a 32GB AT&T model just because you ordered first. What this means is that the production orders for each model didn't line up all that well with the actual pre-orders made. These production orders are made well in advance of pre-orders themselves being made available. An example is that when I got my iPhone 5, there were plenty of 64GB Verizon models left, but only one or two AT&T versions when they got to my point in line to hand out tickets. Verizon and Sprint models tend to be easier to get than AT&T for whatever reason.
- The ordering system has been giving folks conservative estimates on delivery dates, and meeting or beating them to this point. When customer service starts messing with the ordering system, it will start producing nonsensical answers as we've seen.
I suspect there have been manufacturing hiccups similar to those slowing down iPhone 5 production. I'd be surprised if Apple actually knew they would be able to launch on the 16th before last Friday.
Should Apple have had a better grip on things before trying to launch? Yeah. Would they have missed Black Friday to do that? Not a chance.
freejack
macrumors regular
At the very least they should let us know when the mini lte's go on sale in stores. Logistics genius my arse (RE: Tim Cook).
I don't know.
But I would imagine these things are made in huge batches, based on similarities (i.e. color, size, carrier).
I can see them doing a run of a few thousand black 16GB Verizon minis, for example, and then shipping them out ASAP, even if it means the last fifty in that run get shipped to people who placed their orders *AFTER* the orders placed by the first three hundred people waiting on the white 64GB AT&T run that gets assembled next.
I think Apple's original plan may have been to warehouse the mini's as they come off the assembly line (instead of shipping them immediately), which meant everyone who placed an early pre-order would get them sometime late next week, instead of people getting them as soon as they are made/ship (which is how it looks like they're doing it now).
But if they ship them as they come off the assembly line, people will get them earlier, but not necessarily in order. And it wouldn't exactly be easy to keep the telephone agents up-to-date on which assembly batch a customers order might be in, to give absolutely straight answers.
IMO, they should have just set an early December expectation and bumped back the pre-order two weeks. Then they could have built up enough inventory in advance and deliver like they do on a normal iPad launch.
My iPad Mini's travels are reminding my of my iPad 2
The latter spent 4 days on Lantau Island (this Mini was only there a few hours which I regard as a good sign) but it's touring different parts of the airport.
11/14/12 - Wednesday
10:02 pm
In transit
CHEK LAP KOK HK
2:53 pm
In transit
LANTAU ISLAND HK
- 11/13/2012 - Tuesday
11:58 pm
Left FedEx origin facility
SHENZHEN CN
9:03 am
Picked up
SHENZHEN CN
4:41 am
Shipment information sent to FedEX.
The latter spent 4 days on Lantau Island (this Mini was only there a few hours which I regard as a good sign) but it's touring different parts of the airport.
11/14/12 - Wednesday
10:02 pm
In transit
CHEK LAP KOK HK
2:53 pm
In transit
LANTAU ISLAND HK
- 11/13/2012 - Tuesday
11:58 pm
Left FedEx origin facility
SHENZHEN CN
9:03 am
Picked up
SHENZHEN CN
4:41 am
Shipment information sent to FedEX.
I'd buy that if it was Samsung who sells 10,000+ different products. But when you carry a tiny product line, and do these launches over and over again.... it's really not that tough to get it right.
And, Apple already knows the day they will launch this in-store. The lack of communication in that regard is just inexcusable. Apple is an incredible company in many regards.....but it this way, they are just ridiculously stupid. They can get away with it (for now) because they have the best products.
caligurl
macrumors 68040
fine..... I guess I can see that.... however.... given there is no publicized date to have these in stores.... then I feel like how DARE they bypass minutes into preorder time orders to stock a store before I received mine? may come across as a sense if entitlement.... but I got up in the middle of the night... gave them money.... yet I'm treated like some bastard child while apple sends minus to the stores for walkins....