iPad Pro iPad Pro screen intermittently turns on with Apple Smart Keyboard

Discussion in 'iPad' started by reden, Jan 15, 2016.

  1. reden macrumors 6502

    Joined:
    Aug 30, 2006
    #1
    I have an iPad Pro with the Apple Smart Keyboard. When it's just sitting there with the keyboard either behind the screen as a back cover or in stand mode, the screen will turn on intermittently. This can get annoying. As you can see by the video I'm posting, it sits next to my computer, so I'm constantly watching it come on and off. I wonder if this is a hardware issue with the iPads or the keyboards. My friend has an iPad Pro as well with a Smart Keyboard, has the same issue.

    Here's the video:



    Anyone else have this issue or noticed it?
     
  2. jamesrick80 Suspended

    jamesrick80

    Joined:
    Sep 12, 2014
    #2
    Wow, that does not happen with my iPad pro and smart keyboard
     
  3. mcvite macrumors member

    mcvite

    Joined:
    Apr 12, 2011
    Location:
    basingstoke,uk
    #3
    I am not getting the same issues that you seem to be having mate, the problem I have it that the smart key board which is attached to my pro is the keys are talking with the iPad to be its a software update that might be needed to rectify this problem.
    Hope you get your problem sorted out plus fingers cross apple might bring out a software update .
     
  4. zavier macrumors newbie

    Joined:
    Apr 5, 2012
    #4
    My iPad Pro with Smart Keyboard has exactly the same issue. A little annoying.
     
  5. jdusoccer12 macrumors regular

    Joined:
    Aug 3, 2008
    #5
    I have the exact same problem and I agree it is very annoying.
     
  6. StuartL macrumors member

    Joined:
    May 22, 2010
    Location:
    UK
    #6
    I've noticed the same sometimes when I've got the cover folded right back (keyboard not in use) and the iPad is laying face up. For me it seems to be environment based - happens in some places but not others. Enough movement/vibration nearby (someone walking past, leaning on desk etc...) to cause something like a sensitive key to be pressed enough under the weight of the iPad for it to register as a keypress and therefore wake the iPad up.
     
  7. reden thread starter macrumors 6502

    Joined:
    Aug 30, 2006
    #7
    I thought of that, until I realized the Keyboard when folded back doesn't function because it's no longer connected.
     
  8. Ghost31 macrumors 68000

    Ghost31

    Joined:
    Jun 9, 2015
    #8
    Have an iPad pro with a smart keyboard. ALSO have the same issue. Weird how this doesn't seem to be news
     
  9. drewfus macrumors 6502

    drewfus

    Joined:
    Jul 3, 2006
    Location:
    Bloomington, IL
    #9
    Same here. There are actually a couple of other threads about this same problem. I brought mine in to the Genius Bar over the holidays and they swapped out my ASK, and it seemed to be fine. The problem started happening again a few weeks ago. Brought it in again and his time they're swapping out the IPP (they couldn't do it on the spot because they didn't have stock of my model). I'm curious to see whether this fixes the problem. If you're anywhere near an Apple Store, it might be worth bringing it in to them.
     
  10. reden thread starter macrumors 6502

    Joined:
    Aug 30, 2006
    #10
    I might have to do this, since it drains my battery a lot faster.
     
  11. PattyMc macrumors regular

    PattyMc

    Joined:
    Mar 7, 2012
    #11
    Is it possible that it's syncing with another Apple device, phone or desktop/laptop?
     
  12. drewfus macrumors 6502

    drewfus

    Joined:
    Jul 3, 2006
    Location:
    Bloomington, IL
    #12
    I thought of that too, but it was happening even when bluetooth and wi-fi were off, and I was signed out of iCloud, just for good measure.
     
  13. xraydoc macrumors demi-god

    xraydoc

    Joined:
    Oct 9, 2005
    Location:
    192.168.1.1
    #13
    Same. Exactly as in the video though perhaps not as frequently. Not sure if it happens when the cover is closed over the screen, but it happens when the screen is uncovered. Not sure if it did this when I first got the keyboard though perhaps now I'm just noticing it more.
     
  14. Oblivion426 macrumors member

    Joined:
    Jun 16, 2010
    #14
    Mine exhibits the exact same issue. I've tried a new keyboard AND a new iPad.
     
  15. AceFernalld macrumors 65816

    AceFernalld

    Joined:
    Mar 3, 2008
    Location:
    Massachusetts
    #15
    Same thing here. Happening pretty frequently. I'm running the 9.3 public beta, are you guys?
     
  16. Cnasty macrumors 68020

    Cnasty

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    Jul 2, 2008
  17. sracer macrumors 603

    sracer

    Joined:
    Apr 9, 2010
    Location:
    Land of Bongos and Beatniks
    #17
    The typical cycle for reporting issues on Apple products...

    1. A few members post reports of the problem, report it to Apple
    2. No response from Apple
    3. Increased number of people report the issue
    4. No response from Apple
    5. Apple apologists dismiss the reports as very rare, the result of trolling, or exaggeration by drama queens
    6. Even more reports of the problem
    7. No response from Apple
    8. News of the problem hits blogs
    9. Apple apologists dismiss the blogs as simply engaging in clickbait
    10. No response from Apple
    11. Those affected by the issue threaten a class-action lawsuit
    12. Apple apologists decry the "sue happy" nature of American consumers
    13. Apple acknowledges the legitimacy of the problem
    14. Apple apologists are silent
    15. Apple release an update to correct the problem
    Hang in there, we're only between step #2 and #3. :)
     
  18. seadragon, Jan 20, 2016
    Last edited: Jan 20, 2016

    seadragon Contributor

    seadragon

    Joined:
    Mar 10, 2009
    Location:
    Toronto, Canada
    #18
    Yep, that's exactly how it goes. You summed it up perfectly.
     
  19. Oblivion426 macrumors member

    Joined:
    Jun 16, 2010
    #19
    I am running 9.2.1.
     
  20. Ghost31 macrumors 68000

    Ghost31

    Joined:
    Jun 9, 2015
    #20
    So accurate it's scary
     
  21. JT2002TJ macrumors 6502a

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    Nov 7, 2013
  22. jclardy macrumors 68040

    jclardy

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    Oct 6, 2008
  23. macboy24 macrumors newbie

    Joined:
    Jun 3, 2014
    #23
    I'm so glad I found this thread as i thought something was wrong with my device. It does exactly the same thing and has only started since I got the Smart Keyboard.
     
  24. reden thread starter macrumors 6502

    Joined:
    Aug 30, 2006
    #24
    I really haven't had a chance to take it to the Apple store, and it's interesting you don't hear much about this issue anywhere else.
     
  25. DrNelly macrumors member

    Joined:
    Jun 13, 2008
    Location:
    NJ
    #25
    Having same issues as described on my IPP 128GB LTE. This is incredibly annoying specially due to battery drain when the Smart Keyboard acts as cover. It only happens when Smart keyboard is attached.
     

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