Having had iPad for 13 months and two weeks, six weeks out of warranty, the display died :-( Took it to Apple Store who eventually diagnosed a loose connector inside. Indeed, when the Genuis man pressed the connector area the fault stopped. BUT, the iPad cannot be opened to repair I was told so they would have to replace the whole unit. £199 for the pleasure of doing so!!!!!!!!!! Seems very very pricey for what is basically reconnecting an internal cable! AND the fact that it is hardly a month out of warranty. If Apple want to charge so much for their products I think they should last longer than 13 months. Why not start selling them in packs of 6 disposible ones, a bit like razors. Call them the iBrickPad. Sorry Apple, but I think on this occasion the service I got was deplorable. I'd have been more than happy to pay a reasonable amount to have it repaired - and it can be done apparently - but £199 is really not "reasonable" for a very young product. I have read in these forums that the manager of the store has a certain flexibility when it comes to "repairs" for items just out of warranty. Well, I didn't find this one at all flexible. Have written to CEO and actually got a reply and am still waiting to here from UK Managing Director, whoever that may be. So we shall see what happens next. And another thing, Apple seem to think that they are now SO big and important that they don't need to put any lonk on their website for complaints. They seem to think that nobody should complain about their grossly overpriced products 'cos they never go wrong. Well, Apple, they do and people should be given the chance to complain easily.