iPhone 11 Pro Iphone 11 pro max dust camera

[rafal886]

Hello,

3 days ago my iPhone 11 pro max arrived and I have small hair under camera lens. Do you think should I change phone?
This does not affect the quality of the photos. you think it will disappear or move? can this affect photos one day?

 

[KoolAid-Drink]

If you ordered it from Apple, just go in and exchange to the same model. You’re well inside the 14 day exchange/return period.

 

[jz0309]

I would...

 

[rafal886]

If you ordered it from Apple, just go in and exchange to the same model. You’re well inside the 14 day exchange/return period.

I bought from the operator and there are no more available iPhone 11 pro max so I may return but I can't change

 

[chabig]

If it doesn't affect the pictures, forget about it.

 

[RigSatMe]

Hi, iPhone 11 pro owners! I have found dust under ultra wide camera glass? Please advise if anyone is having the same issue?

 

[Openworld1234]

No dust here send that back get a replacement make sure your happy with your purchase.

 

[StumpyBloke]

Hi, iPhone 11 pro owners! I have found dust under ultra wide camera glass? Please advise if anyone is having the same issue?

A quick search would’ve found a few others with the same issue. As mentioned above, send it back and get a replacement

 

[jz0309]

The camera you’re showing in the photo is the super wide angle one, it has a fixed focal length, so you’re most likely not to notice. I would however take a pic of a white sheet of paper, make sure it’s in focus and check if you can see anything...
If yes, I would call your carrier...

 

[RigSatMe]

No dust here send that back get a replacement make sure your happy with your purchase.

Thank you! Will swap for a new one!

 

[Superrenz]

Had dust in all three cameras of my 11 Pro and exchanged it.

 

[Superrenz]

Most likely only cosmetic. Do as recommended above: Take a sample picture and check if it is in frame. Had dust in all three lenses of my 11 Pro and since it showed in pictures I exchanged it.

 

[rafal886]

White wall photo, white papper and normal photo. You see anything wrong?

 

[Givmeabrek]

Try the tap method. Basically bang the edge of the phone on your hand to shift the hair. It's worked for many people..

 

[ilifecomputer]

I have dust in one camera and kept it as didn’t like the two replacements I bought (and returned)

 

[dslrjunky]

don't want to jack the thread but when people here say get a replacement (11 pro max) are you guys talking about getting a new retail one, or the one that comes in a white box? or you guys talking about a new retail one? especially if yours is still under return / refund period?

 

[RigSatMe]

don't want to jack the thread but when people here say get a replacement (11 pro max) are you guys talking about getting a new retail one, or the one that comes in a white box? or you guys talking about a new retail one? especially if yours is still under return / refund period?

Personal experience when a phone is activated already: you keep all originals: box, accessories. While only a phone is returned and exchanged for a new one in white slim box. Already returned mine and looking forward to get a new one.

 

[Superrenz]

don't want to jack the thread but when people here say get a replacement (11 pro max) are you guys talking about getting a new retail one, or the one that comes in a white box? or you guys talking about a new retail one? especially if yours is still under return / refund period?

White box....

 

[rafal886]

Try the tap method. Basically bang the edge of the phone on your hand to shift the hair. It's worked for many people..

i try and it hide for a moment and show again After 5 minutes. Now when i try this metod it nothing happens

 

[chabig]

You see anything wrong?

No.

 

[jezbd1997]

I would return asap if you can to your carrier, while it’s possible at least.
Wait it out until they get more if it’s your only option to purchase from them

 

[dslrjunky]

Personal experience when a phone is activated already: you keep all originals: box, accessories. While only a phone is returned and exchanged for a new one in white slim box. Already returned mine and looking forward to get a new one.

White box....

so replacing your new one with a non-retail one is a non-issue? I wonder if replacements in white boxes are manufactured to do just that for replacement? I wonder if down the line you try and sell it privately it will be an issue

 

[kenni417]

If it doesn't affect the pictures, forget about it.

nonsense.

 

[HerbertDerb]

I had this problem aswell on my first 11 Pro Max.

The bottom and the wide-angle lens had dust particles under the glass.

At first when i got my 11 Pro max, i noticed right away that my ultrawide-camera was bit blurry on the edges. Didn't think about it, because couple of other people mentioned that it isn't "that" good. Couple of days later when cleaning the lenses i noticed the dust particles. Returned it and now my second 11 pro max is flawless. I don't know if its placebo effect but i think the "blurry" sides on the ultrawide is now gone on my second pair.


Couple of people argued that it doesn't matter, that the lens will be dusty anyway when you take a picture. Might be true, but when you pay top dollar or a device you don't expect it to have this kind of problem. When something like this passes QC, to me its a good reason to return the device.

 

[StumpyBloke]

nonsense.

Care to elaborate on your inane comment then?