Carrier iPhone 11, Pro, Pro Max (2019) Apple Store US Pre-orders, Orders and Delivery Status Thread

[Sikh]

My phone is sitting in Zheng Zhou right now and I have no option to pick up at the local UPS hub, but I hope that will change when the delivery process is a little farther along.

Good to see im not the only one. I hope all of us stuck in this situation can change it on wednesday. Thursdays cutting it too close and I can see UPS pull the "this change was too late ********"

 

[buck1127]

Mi
Mine is at 12:10 pm ZhengZhou, China and no movement since. I’m still trying to figure out what flight my phone is/was on.

3:50am no movement

 

[buck1127]

Good to see im not the only one. I hope all of us stuck in this situation can change it on wednesday. Thursdays cutting it too close and I can see UPS pull the "this change was too late ********"

Sounds about right

 

[C7 POWER]

Mine still shows no movement, hopefully soon

 

[ScreenSavers]

Going to bed soon- hoping to see some movement. I ordered the then new Mac mini last year and the deliver date was right on, even from China.

 

[buck1127]

Mine still shows no movement, hopefully soon

Same here and for some others as well

 

[ScreenSavers]

 

[Avenger]

Good to see im not the only one. I hope all of us stuck in this situation can change it on wednesday. Thursdays cutting it too close and I can see UPS pull the "this change was too late ********"

Same here. Haven’t even gotten the official shipping notice yet. I looked it up by reference.

 

[buck1127]

I am suspecting it’s only getting update once a day

 

[Pipper99]

My guess is we will see some type of movement tomorrow, and hopefully a departure scan

uh oh, you said movement...@caligurl

 

[njcyx6649250]

Just got an email from ups (ups my delivery)

Exception Reason: We've submitted documentation to a Government agency and are awaiting a response.

 

[buck1127]

Just got an email from ups (ups my delivery)

Exception Reason: We've submitted documentation to a Government agency and are awaiting a response.

That’s a new one

 

[ScreenSavers]

Just got an email from ups (ups my delivery)

Exception Reason: We've submitted documentation to a Government agency and are awaiting a response.

What’s that mean? Frustrating!

 

[seant2323]

To those of you unable to change to pick up at a UPS location, you can try editing your UPS Choice profile to set ALL deliveries to be sent to your local UPS Store. My phone is showing a delivery exception with a “requested change” to a UPS Access Point because I edited my profile before placing the order. My UPS driver is an idiot and I’m always working so I’d rather go pick it up anyways.

 

[njcyx6649250]

That’s a new one

I checked this thread immediately after I got that email...

 

[Kiwikat88]

I'm 2:55 and mine says UPS Worldwide Express Saver.

Same here- got changed from ease to express saver.

I got all excited about my case arriving today but I ordered the MAX case and not the regular (stupid me, I triple checked so I wouldn't do that but did it anyway... lol ), so the real case is coming thursday (cake day!) and the phone friday. Should still be good!

 

[mizzou-apple]

What’s that mean? Frustrating!

Uh oh.... Customs probably???

 

[DianaMR]

For all my 2:55 peeps, my shipping just changed from “UPS World Ease” to “UPS Next Day Air”. No departure scan from ZZ but it’s progress!

Mine has also changed to “UPS Next Day Air”. I’m confused.

 

[njcyx6649250]

What’s that mean? Frustrating!

I will say Apple will try its best to negotiate among US & China & UPS to get our phones delivered on time...

 

[ChrisGotEm]

I just changed my delivery to be picked up at my local CC and now it says “Exception”. Has this happened to anyone else?

 

[ScreenSavers]

I will say Apple will try its best to negotiate among US & China & UPS to get our phones delivered on time...

I think so. Probably not 100% of them. I was thinking they’d ship the 20th- so this is way better than expected already.

 

[iApplereviews]

Just got an email from ups (ups my delivery)

Exception Reason: We've submitted documentation to a Government agency and are awaiting a response.

If you look at your actual tracking what does it show?

 

[mizzou-apple]

I just changed my delivery to be picked up at my local CC and now it says “Exception”. Has this happened to anyone else? View attachment 859140

Normal. Happens to everyone when you change pickup.

 

[iApplereviews]

I just changed my delivery to be picked up at my local CC and now it says “Exception”. Has this happened to anyone else? View attachment 859140

Ya that happens usually goes away next scan

 

[buck1127]

I will say Apple will try its best to negotiate among US & China & UPS to get our phones delivered on time...

With all these strange error I’m starting not to trust UPS tracking