Carrier iPhone 11, Pro, Pro Max (2019) Apple Store US Pre-orders, Orders and Delivery Status Thread

[t4ckevint]

On IUP. 13th payment on XS Max is scheduled for 21st but loan says “On Hold”. 11 Pro Max is arriving tomorrow. Does this mean I will not be charged the payment on the 21st? Does anyone have experience with this from previous years and know if I can avoid this payment and just ship the XS back as planned?

Yep, that's normal. It just means you won't be making a payment for the phone you're about to trade in. My XS Loan shows the same thing. I believe as part of the upgrade process it was mentioned that your payments will be put on pause when your new device ships.

 

[Lifesuxsbad]

I’m on week 36 sweet!!!

Same here

 

[Bacon22]

One big jump lol

 

[NotApplicable]

Got email from Apple claiming arrival tomorrow, but UPS still only shows 3:33AM origin scan in ZZ on 9/16!

 

[roncito]

Got my import scan to KY at 9:25 AM!

 

[dohspc]

ZhengZhou to Louisville import scan.

 

[Samantha124]

It all worked out in the end for us 2:55ers. We laughed, we cried, but we made it haha. Anyway, this time tomorrow we will all be watching through the blinds for the brown truck to drop off our obsession. 😂

 

[Flyer888]

Well, looks like I’m not getting the private jet delivery... lol. Mine’s finally now showing at Louisville KY import scan.

 

[benson304]

It all worked out in the end for us 2:55ers. We laughed, we cried, but we made it haha. Anyway, this time tomorrow we will all be watching through the blinds for the brown truck to drop off our obsession. 😂

What about us 2:51ers still waiting for an import scan

 

[Juju56]

I just changed mine to be held at the CC since it is two miles from my office. How long until the tracking page shows the change?

Did you call UPS or did it online. I tried online it does not show UPS CC although there is one within a mile.

 

[zachy85]

Its amazing how behind the UPS tracking must be. According to them, my phone is still in ZZ. I suppose it could still be there and get to NC tomorrow, but I do think at this point the tracking is just not up to date.

 

[Andrew630]

Anyone else at 2:55 and still no import scan??

 

[kevinchavarria]

2:55er and still in ZZ

 

[Pedicone1211]

 

[zachy85]

My 2:55 ZZ just got the Louisville 9:23 import scan!!

 

[iRabbit]

Anyone order from BestBuy and get a status? My order doesn't say if it's shipped or not. The order says it's suppose to arrive by Friday 9/20.

However, I also have a notification from Fedex that something is coming by Monday 9/23. This is just based on my address (I'm signed up with Fedex for this). It shipped from California and is in NM right now. I have no idea if that's the iPhone or something else I ordered (or someone in my family).

Anyone order from BestBuy and get tracking info?

 

[fireguy286]

Ah yes, the Import scans in KY, the moment has arrived where all the freaking out over no scans begins to look ridiculous.

 

[benson304]

Its amazing how behind the UPS tracking must be. According to them, my phone is still in ZZ. I suppose it could still be there and get to NC tomorrow, but I do think at this point the tracking is just not up to date.

They process these by the pallets if I remember right - I think the overall pallet tracking number typically triggers the other scans but this year it looks like it's a little different.

I'm not too worried about it. From experience it all happens very fast today and suddenly the phone will be out for delivery tomorrow morning.

 

[lsutigerfan1976]

I’m finally in Louisville with some of you guys!

 

[Samantha124]

Anyone order from BestBuy and get a status? My order doesn't say if it's shipped or not. The order says it's suppose to arrive by Friday 9/20.

However, I also have a notification from Fedex that something is coming by Monday 9/23. This is just based on my address (I'm signed up with Fedex for this). It shipped from California and is in NM right now. I have no idea if that's the iPhone or something else I ordered (or someone in my family).

Anyone order from BestBuy and get tracking info?

This is Apple's preorder thread, I don't know much about Best Buy.

 

[zachy85]

Last year if I remember correctly UPS had some method on their site of tracking the trucks, and I remember all day seeing the truck continue to get closer, and then driver off in the other direction. Not sure if they are going to do that again as I wouldn't put it past some members of this forum literally chasing down their UPS drivers lol.

 

[dreamwife]

Join the club. My Apple order says preparing to ship and mine departed Anchorage on 9/17.

At least yours says Alaska, we’re still in China!

 

[Texh49]

can't even track my phone, shipping to store. 😪🤬

 

[importraverxx]

lol every year, I knew we can always trust Apple and UPS. I will save this for next year when people are freaking out about no movement in China.

 

[4sallypat]

i called yesterday to get my phone/package held at UPS CC and i'm getting conflicting info on tracking so not sure what i do..?

one screen shows the exception and that i'll pick it up at CC but when i click into tracking details, it says it'll get delivered end of day to my house and i just got a text message from UPS saying the same...so do I go to CC or wait at home tomorrow?!

maybe UPS system is just messed up and it'll all correct itself later? lol

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Exception means anything other than the original delivery.
Go to the Customer Counter.
Check with your local customer counter on hours - some don't open till 4pm or later for pickups!