Mixed feelings on this, on the one hand, if Apple has indeed made a conscious and deliberate decision to brick certain functionality for no other reason than to force users to take up Applecare etc, not cool. But on the other hand perhaps this is a way of them forcing independent repair shops to become accredited with Apple and in turn improve the quality of repairs. I’ve taken a couple of iPhones into independent repair shops in the past, both times the clowns did a terrible job and seemed to be using poor quality parts. I now always get Applecare.
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iPhone 13 Screen Replacements Can Break Face ID, a Repair Restriction iFixit Calls 'Completely Unprecedented'
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So when that right comes into direct conflict with my right to the most capable, compact, lowest cost and most reliable products technology can build, which right wins in court?
Please give me the numbers that show that repairing is a massive profit center for them.
If you actually want to learn about what right to repair is and why it matters, be a big boy, open up a browser, and learn about it.
It says right there in the article that Apple’s contracts are draconian and they charge small, independent shops exorbitant prices that make doing work on Apple products unprofitable, thus driving the business (and profits) to …
… I bet you can guess who, if you really try.
So you can't provide an explanation why this could be a security issue, thanks for being honest, because replacing a part isn't when properly designed. And yes, I have done hardware and software design. This is a strategic decision based on the repair market, they don't want to lose repairs to others. Call it full control over their empire if you will.
Pairing a display to a device by a serial number (which can easily be bypassed with the proper equipment when the device is opened up) isn't a security feature, it's there to make sure repairs are carried out by licensed shops, which pay Apple a good amount of money.
As far as security issues go, they should all be fixed if they're really security issues to begin with, I agree.
Just think if faceID hw is serialized, that is a big database of hw and what personal info is attached in the name of privacy?
Just because you take it to an Apple Store or an authorized service rep doesn’t guarantee the repair will be done correctly.
When did I say this was a security issue? I can imagine how it might be, but I haven’t said it is, the article didn’t suggest it is, and I’m not sure why you’re trying to bait me into that argument…
Accidents happen and stuff can happen where not everyone can afford the Apple prices. Up until a few years ago, car dealers prices were outrageous for work and repairs (in some cases, they still are). How would it be if you bought a certain car and you can only go to that certain car manufacturers dealer to get it worked on or fixed? BTW, cars cost a lot more money than an iPhone. Why would anyone want to work on a $20,000, 30,000, or more vehicle, just take it to the dealer to get it fixed 🙄
I can fix a lot on my own on my car, I bet there are people who can fix their own iPhones too.
Go back to my original post to someone else, to which you responded to. The argument was, this is required due to hardware security. Which of course doesn't make sense when the software is buggy. And of course even if the software would be secure, it still wouldn't be required. All good, peace.
Can you quote the part of the article about exorbitant prices going to Apple?
I see the word “draconian” being anonymously put into quotes and attributed to a repair shop that would rather not be authorized— I suspect there may be some bias in that language based on an earlier article I remember reading, but at least it’s there.
And replace your smartwatch, and ear buds, and whatever else you’ve bought. Lose all your health data, lose your access to iMessage, lose all the apps you’ve bought, etc. It’s not always as simple as just buying a different phone, Apple has built an ecosystem that is hard to leave (this is by design).
Personally, I could switch my phone tomorrow if I wanted to, but for others it’s not as simple.
Someone else earlier in the thread listed out the official Apple UK prices, and they were the textbook definition of exorbitant compared to what typical repair shops charge.
Here in Sweden Apple would charge me a little over 5200kr (about $608) to replace the screen in my 10.5” iPad Pro. That’s not much less than I paid for it new 4 years ago. I think that meets the definition of exorbitant, don’t you?
For comparison I had the screen replaced in another iPad in Kansas City a few years back for something like $80 at a local store. My parents still use that device to this day.
If Apple had been my only repair option I’d have just recycled it, because it wouldn’t have been worth the cost of the repair.
That’s neither consumer friendly nor environmentally conscious.
I didn’t go through all the comments, but I am sure someone has already said Class Action Lawsuit. Apple’s actuaries have probably counted all the beans and Apple has already invested the $ to have the interest earned at the ready for the time Apple is forced to settle, which probably includes government fines as well. 🤣
Well...let me help you. Just. Do. It. Reward another manufacturer with your currency for products you deem superior along with superior customer service. Easy.
This year I'm going to replace my iPhone 6s.
I expected to need it replaced years ago, until the battery throttling became news. It works like new, I could go with it another year or two, but wish to have more storage
Imagine if Apple disabled important features unless I changed batteries with them. At least in the third world, this isn't a viable option. Apple Authorized repairs sometimes charge as much as 3/4ths of the price of a new device, just to replace a damn battery or screen. It doesn't make any sense to repair with them
I can't understand why anyone is OK with this
I expected to need it replaced years ago, until the battery throttling became news. It works like new, I could go with it another year or two, but wish to have more storage
Imagine if Apple disabled important features unless I changed batteries with them. At least in the third world, this isn't a viable option. Apple Authorized repairs sometimes charge as much as 3/4ths of the price of a new device, just to replace a damn battery or screen. It doesn't make any sense to repair with them
I can't understand why anyone is OK with this
And when did having the most capable, compact, lowest cost and most reliable products technology can build become a right? On the other side of that coin, it is your right to purchase whatever you want and if you don't agree with the way Apple does repairs, don't use Apple products.
Some people are always okay with anything Apple does, and they tend to become furious with anyone who doesn’t fall in line. I’ll certainly never understand it, but they seem to think Apple is their close personal friend rather than a massive, multinational corporation.
No. It really is simple. If I were as outraged with Apple as some here profess to be, I'd drop them like a hot potato and reward another tech company with my dollars. There are loads of choices out there.
Why anybody would repeatedly reward a company that engenders such personal and continuous outrage is bewildering.