You might need to call Verizon then. It only showed $200 for the old lady’s phone before activated, but once the new phone was activated it took selected the phone for me, gave me the full $800 and provided me with a shipping label. Phones already mailed out.I can’t figure out this $800 Verizon promo… Best Buy says to complete it on the Verizon website. When I do that it doesn’t let me apply the credit to a specific line and it’s only given me $200.
I already have the phone activated on my line but can’t get it to show $800.
If I place another order using my trade in on vzw website I get $800 promo.
So confused… did anyone else purchase through Best Buy and process the trade in on Verizon’s website?