Did you send details to Apple about your unreported crash so that they can improve their algorithm?
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iPhone 14's Car Crash Detection Still Triggering False 911 Calls, Forcing Dispatchers to Reallocate Resources Away From Real Emergencies
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Did you send details to Apple about your unreported crash so that they can improve their algorithm?
I have no idea what you’re talking about. I pointed-out that Apple’s “secrecy above all” approach is contributing to the problem. Apple has publicly stated that this is their approach, including saying they are “doubling down on secrecy.” Apple’s documented support approach of erase and reinstall, RTA to engineering to be told to keep your device up to date is not a “wish,” it is what Apple does. Apple has refused to respond to a safety issue and saying so isn’t a “wish.” I understand you don’t like people pointing-out that Apple’s approach is failing, but there is nothing “wishful” about discussing the effects of the standard Apple publicly set. As I said earlier, if Apple focused on real-world testing, especially of public safety features that should not be secret, they would be better off.
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That makes more sense. apparently according to their website Pitkin got 72,000 calls in 2017 around 1,384 a week still a lot, but I'm sure even 1 extra can be a problem.
I’m not being facetious here, but is it Apple’s fault for failure to turn their phones on silent when in a business meeting? At some point, PEOPLE have to be held accountable rather than passing blame onto tech companies.
It’s really easy. Am I going skiing? Am I at an amusement park? *toggle crash detection off*
Yeah, it was one I wavered on, so I suppose a crime is too harsh. I wish there was a way to filter unintentional 911 calls. If someone is frequently butt-dialing 911, is it Apple or the user’s fault. Maybe both.
Crash detection trigger. Delay 60 seconds. Is victim moving? If yes, cancel crash detection 911 trigger.
I expect an update in the user TOS, if it’s already not in there. The “why won’t it read!?” South Park meme comes to mind.
How so? People died while stationary buried in snow.
EU seemingly does things right in the tech world. Privacy law transparency and universal USB-C ring loud & true. Without EU common sense, we would still have Lightning cables on iPhone 20 Pro Ultras 😆
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That would be not using the silent switch as intended. Like I said before, "Disable it while riding rollercoasters" is not intended usage. This is equivalent to saying the user is at fault if they plug in the phone and it catches fire. "You should've known batteries are flammable, you could've prevented this by just not charging the phone" isn't really a good argument. The user isn't at fault for using it as designed.
Really easy for who? It's on by default. The average user that doesn't follow tech news is not going to go on a rollercoaster and think "I better turn off crash detection because it has trouble with amusement park rides", many of them won't even know it exists. For those that do know and remember it's still supposed to be a set-it-and-forget-it feature.
This is why it’s good to have these kind of cordial discussions rather than get enraged which gets society nowhere. You have valid points, which I thought about if my mom went coaster-riding. The main problem is the detection is on by default. It should be an opt-in toggle only after reading a guideline of precautionary activities for when to avoid using it. But I also fully understand people won’t read that, either. However, then that’s not on Apple or any tech company.
And this brings me into a brief segue about Apple options being on default instead of the user toggling them on. That does annoy me somewhat.
Would not work for older cars. I don’t understand why Apple can’t pair data from location and speed of travel etc to elminate false positives.
What speed should you be limited to for the notification to be disabled? It would be a brave person who eliminates certain people from a safety feature based on where there are or how slow they’re going.
Major scandal? Give us a break.
Love how quick some people are to rip Apple for anything less than their imagined perfection.
exactly. Every slight thing that wasn’t in the original script book means it’s the end of the world for Apple apparently.
For me, if it saves a life… There is no indication at all that increased false positives have actually caused the life of anyone. Purely subjective potential whinging from the anti-Apple camp.
At least Apple are trying. Can you imagine if these same people who whine such much had a loved one who died in a car crash because there was no way they could let emergency services know?
Maybe it’s not that simple. What if GPS location could not be verified because the phone is hidden or unintentionally shielded in such a way that GPS location is either inaccurate or not accessible?
Perhaps, though, Apple could make the device more conservative and caution users too that IF GPS location cannot be verified, that the phone will not dial 911.
What if the owner is unconscious? Patients die in hospitals, should Germany shut hospitals down also?
And if we find it does the same thing when people jump off a jetty? Or someone falls off a mountain bike or skateboard? I’m not sure what simple means, but it seems more complicated than that.
So, everyone who doesn't have a very new car, or even a passenger, can't benefit from detecting a crash? Not a good compromise IMO. I've got 3 cars in great working condition that don't have bluetooth.
These 50000 feet answers are always good...on paper only. Maybe the box labeled "crash detected" could be expounded upon in great detail and the results sent to Apple.
I don’t know. With all the inner working of today’s phones, this honestly seems to me like a good solution would be to use the gyroscopes and gps location in tandem. Heck, yesterday I was briskly-walking to catch transit while noticing my phone was vibrating inside (I assume from the gyroscope). Looking down, my app started to snow. Last week, a friend of mine challenged me how high up we were from our starting point, and our phones could tell us without needing an extra app.
If a phone remains at point A for an extended amount of time after a crash detection, then that’s when it should dial out. However, every effort should be made to see if the user is still active using the phone’s internal components. The tech is already there.
This is not good at all. Apple needs to get this figured out or they are going to face lawsuits and new regulations.
Try sending a letter with details of your undetected crash to:
Mr. John Ternus
One Apple Park Way
Cupertino, CA 95014
Then they will pull it and it will be like it was before. But I’m sure the attorneys already discussed the nature of the lawsuits.