iPhone 3g (s) buyers unite! Update, WE WON!

Discussion in 'iPhone' started by HiFiGuy528, Jun 9, 2009.

  1. HiFiGuy528 macrumors 68000

    HiFiGuy528

    Joined:
    Jul 24, 2008
    #1
    I am starting this campaign because I am tired of AT&T's poor service and sticking it to us with subpar features on our iPhone 3g because we have no other carrier to turn to. I urge you to spread the word by any means at your disposal i.e. Twitter, Facebook, forums, web sites etc. The message below is 140 characters or less so you can copy and paste it to your Twitter feed.

    AT&T,we are fed up with your drop calls,slow 3G & now NO MMS/Tethering.We are NOT buying the new iPhone until your give us better service!

    Let's get the word out so we can put pressure on AT&T!

    Update:


    You AT&T fanboys should thank us for speaking out.

    Crisis expert: AT&T has 48 hours to respond to iPhone complaints.

    Following four days of complaints from current iPhone users who are being quoted prices of $399 and up to upgrade their current handsets to the iPhone 3G S, a crisis communications expert has suggested that AT&T has roughly 24-48 hours to respond to the criticism. “It’s time for AT&T to step forward and be an industry leader,” said Dallas Lawrence, vice president of digital media at New York-based Levick Strategic Communications, in an interview with Computerworld. “The next 48 hours will be very telling. AT&T needs to embrace the message, to acknowledge a mistake’s been made, and to make things good.” The online complaints have culminated in a Twitter petition—now with more than 8,000 supporters—calling for AT&T to offer iPhone 3G S upgrades to all iPhone customers for the same $199 and $299 pricing it offers to new customers. The number of names attached to the petition has nearly doubled in the last 24 hours.

    “AT&T has the opportunity to turn a potential negative into a positive,” said Lawrence, adding “[t]hey should forget the immediate gratification [of higher revenue] and invest in the longer term to keep iPhone users.” Lawrence went on to say that this vocal group of users will only get more agitated the longer it takes the U.S. iPhone carrier to respond, and that if the company were his client, he would tell them to immediately apologize and guarantee the cheapest upgrade pricing for all iPhone users. “And they should say they will do that for every iPhone that Apple launches, because they want the iPhone users to be part of the AT&T family for life,” Lawrence added. “That would be the type of statement that would be leading—outside the industry norm—and would let iPhone users know they can make a commitment to AT&T because AT&T has made a commitment to them.”

    http://www.ilounge.com/index.php/new...ne-complaints/
     
  2. Ferris23 macrumors 68020

    Joined:
    Sep 24, 2007
  3. uberamd macrumors 68030

    uberamd

    Joined:
    May 26, 2009
    Location:
    Minnesota
    #3
    Hm, I have had 0 dropped calls, great 3G speed, and great customer service on AT&T. The MMS/tethering thing is not a big deal to me as they are adding it, just not immediately. And tethering won't be free and I refuse to pay for it so again, it doesn't effect me.

    So I guess what you are saying doesn't apply to everyone.
     
  4. Kadman macrumors 65816

    Kadman

    Joined:
    Sep 22, 2007
    #4
    DjAmTraX , we are fed up with your whining about dropped calls,slow 3G & now NO MMS/Tethering.We are NOT reading your posts until you stop whining!

    Let's spread this one around instead.
     
  5. Drewsky87 macrumors 6502

    Drewsky87

    Joined:
    Dec 5, 2008
    Location:
    MD
    #5
    I can't imagine a bunch of big wigs at AT&T sitting around the table at a meeting saying "Well we gotta do something, the MacRumors forums are acting out!" lol

    Plus I get pretty good service from them, I've only had maybe a handful of dropped calls in the past 7 to 8 months and I get 3G everywhere I go except for certain spots where no carrier gets any service. And sorry, I already bought my 3GS
     
  6. HiFiGuy528 thread starter macrumors 68000

    HiFiGuy528

    Joined:
    Jul 24, 2008
    #6
  7. robothero macrumors 6502

    robothero

    Joined:
    May 18, 2009
    #7
    Pretty sure AT&T doesn't care if you buy the new phone, as you are already paying them every month for your current one.
     
  8. dwella1 macrumors member

    Joined:
    Apr 4, 2009
    #8
    Ditto for me as I am very happy with ATT and I am also tired of whiners

    d
     
  9. Slash X macrumors newbie

    Joined:
    Jan 9, 2009
    #9
    DJamTraX

    You could only muster a one half "sniffle" out of me !!!!

    Sigh ----- Kids !!!!! ---- nothing better to do today I guess
     
  10. Aciel macrumors newbie

    Joined:
    Jun 9, 2009
    #10
    Here is how!

    This petition is growing by the minute. If enough people sign the media will get hold of it and AT&T & Apple will come under a lot of pressure.

    http://twitition.com/f96aq
     
  11. tayshon macrumors 6502a

    tayshon

    Joined:
    Apr 22, 2009
    Location:
    Philly, PA
    #11

    Same here, been with at&t for a long time, no problems.
     
  12. MEDiphone macrumors member

    Joined:
    Jun 8, 2009
    #12
    How

    How about you put some of that gusto into something important to relay against...

    genocide? situation in darfur?...at least something that matters more than this.
     
  13. Knowlege Bomb macrumors 601

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #13
    Something tells me a "petition" with this many spelling and grammatical errors is probably not going to be taken too seriously.

    I kind of chuckled.
     
  14. Razeus macrumors 601

    Joined:
    Jul 11, 2008
    #14
    I've never had an issue with AT&T. My calls stay connected, even on EDGE its pretty fast, stable, reliable, customer service is great and speak clear English, and my bill is always correct.

    When I Sprint for 7 years, it was the exact opposite. Goes true to the saying, you get what you pay for.
     
  15. HiFiGuy528 thread starter macrumors 68000

    HiFiGuy528

    Joined:
    Jul 24, 2008
    #15
    I had to keep it under 140 characters, you smart ass.
     
  16. Eddieowns macrumors member

    Joined:
    Jul 8, 2008
    Location:
    Portland, OR
    #16
    Yeah, I've never had a dropped call. My 3G has never been a problem, and AT&T, they actually help me rather than give me poor service.
     
  17. Eddieowns macrumors member

    Joined:
    Jul 8, 2008
    Location:
    Portland, OR
    #17
    So what this is Twitter now?
     
  18. SIUGRAD99 macrumors regular

    Joined:
    Jan 20, 2008
    #18
    Aww I feel sorry for you I really do. Good luck with your little virtual piece of paper. I am sure AT&T will do with it electronically the same as if you mailed it to them. Delete and laugh at you for getting all worked up for nothing. Enjoy this buddy ;)
     
  19. bigchief macrumors 6502a

    Joined:
    Feb 26, 2009
    #19
    It's been years since I've had a dropped call with AT&T but I don't have 3G coverage in my area.
     
  20. macfanboy macrumors 6502a

    Joined:
    Jun 5, 2007
    #20
    Ok lets start complaining to force AT&T to fix something they fixed 11 months ago! Anyone with me? ;)

    Honesty, when before i read the stuff in bold, i was thinking this guy would be saying something stupid... turns out i was right
     
  21. Nine9si macrumors member

    Joined:
    Apr 18, 2009
    #21
    Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5G77 Safari/525.20)

    LOL, if you hate your service that much leave it. Take your business somewhere else.

    If the termination fee is enough to keep you locked in contract then suck it up
     
  22. racers macrumors regular

    Joined:
    Mar 24, 2009
    #22
    same here
     
  23. MTI macrumors 65816

    Joined:
    Feb 17, 2009
    Location:
    Scottsdale, AZ
    #23
    How many AT&T stockholders do we have here? What say you? ;)
     
  24. KidFresh macrumors regular

    Joined:
    May 11, 2009
    Location:
    NYC
    #24
    I've been using AT&T/iPhone 3G for a little less than a month in NYC and have gotten more dropped calls, dead spots, and "voice echoes" in this period than my 6+ years with Verizon. However, I'm CHOOSING to stay with the iPhone since AT&T is currently its exclusive service provider.
     
  25. hefeglass macrumors 6502a

    Joined:
    Apr 21, 2009
    #25
    this petition you are posting here isnt even about what this thread is about


    its funny..that stupid petition you posted is about how the new iphone isnt subsidized...what the hell is wrong with these children who dont understand the way this works. ANd I can actually say that because every person who signed the stupid thing has their picture posted..and they are all kids..with no money...who expect handouts..and will whine if they dont get them..pathetic
     

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