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iPhone 3G S Customers Reporting Activation Delays

yea....people should really expect this to happen. Having said that, im waiting for my 32GB to activate as well but in the mean time, my iPhone works fine and im just using the time to sync content over to the 32GB anyways. I just hope though that it works sometime today and not the actual 24-48hrs that it was claimed.
 
FYI

I called ATT and manually gave them my sim ID (From back of box)

And it was activated manually for me.
 
Not for me...

I just went through line and activated my new iPhone is less than 45 minutes total. There were no activation issues at the McArthur store. Is this a real story?
 
i had issues, called once and the lady was a ditz and told me i had to call apple.... so i hung up and called back..... got a lady who had been dealing with the issues all day and got me working (duh.... i wasn't turning OFF the phone just putting it to sleep, i guess!) and she fixed my voice mail cuz that wasn't working!

she's now on the phone with hubby to get his working!
 
The rep at AT&T told me to wait about 10 minutes and I would eventually get signal (this was after he activated it at the store). 1 hour later nothing happened, so I tried turning on airplane mode on and off. Still nothing. I called AT&T and the rep told me to turn the phone on and off, and it worked for me.

Good luck to those still waiting.
 
johnnyburke said:
I just swapped in my old SIM card from my 3G into my 3GS and the phone instantly activated.
Click to expand...

That's what I would've thought. Unless there's something special with an iPhone (I don't own one), it's the SIM that gets activated, not the phone. Swapping the SIM should work instantly.
 
I picked up my phone at the Apple Store in Costa Mesa, CA at 7:15AM. The credit card transaction took longer than the activation because the guy charged me the unsubsidized price. He then had to void the transaction, then recharge me the proper price. Honest mistake... I'm not complaining.

I then went to the activation guy. He plugged it in. Click click. 60 seconds later I was on my way.
 
Received my 16gb iphone 3gs from fedex 3 hours ago and have been waiting for activation through itunes. I tried popping out sim card, etc without working. I just took the sim card from my blackberry and put it in the iphone and it is working!!
 
bummer for those having issues activating.

I activated mine at about 11:30 Seattle time and it literally took 15 seconds. I was surprised as I'm a new customer porting my number over from Verizon. Figured the port would hold it up but it went extremely fast
 
I had the 48 hour notice too. Called ATT, csr was great. She hadn't heard of the issue, but got my IMEI and SIM ID from me, which I got from "Settings" and she forced the phone to activate. Had to turn the phone off then on for it to take. Took about 10 minutes on the phone with her.

One weird thing - from her side it looked at first like I hadn't accepted the T&C, which I definitely had. We walked through the voice-automated T&C thing, which said that I *had* accepted the T&C.

Anyway, ultimately no problem, though I was jealous of my wife whose 3gs activated pretty much instantly :)

TM
 
I'm not sure Verizon's systems wouldn't exactly have the same issues. I have a phone on TELUS, and once a phone change to get it activated took close to two weeks. I'm not sure if it's a GSM-CDMA thing but I wouldn't exactly "get after" AT&T for a 48hour activation. IMO, that's pretty damn impressive for the hundreds and hundreds of thousands of activations.
 
Do

This happened to me also. I first tried to reboot...no go. Then I called AT&T and they didn't want to help me and wanted me to go to a store. L-A-Z-Y! Am i'm even a corporate customer and usually get preferred service. Finally AT&T told me I would have to call Apple. I called Apple who was warm and friendly and told me that he would need to get an AT&T TECH on the phone. They had to get my new IMEI number and new sim card number. That fixed it.

If you are having this problems here is my advice....

DON'T wait 48 hours
DO call Apple, NOT AT&T
 
At&t

I went to AT&T this morning to get my iPhone 3G S and had no problem with activation. That sucks for the people that can't hopefully that will get fixed soon. :apple:
 
I'm sure the servers are getting hammered on iTunes, especially now that many are off work on the east coast (after 5pm on a Friday!)

Save the trouble and go to an AT&T store. The guy told me to wait up to 3 hours for mine and it I got my "welcome to AT&T" text as I walked out of the store 10 minutes after walking in.
 
Nothing was working for me, taking sim in/out, resetting the phone, etc.

Spent an hour on the phone with AT&T and nothing helped. They said they didnt see a "contract" on my phone and I had to go into an AT&T store and reaccept the contract.

I got mad and hung up and swapped my old iPhone sim into the new one and it works now.
 
Having contracted on Verizon network programming projects, I can say that they take great pride in being up the traditional 99.999%. If something did go wrong once (and after all, who could predict the popularity the first time the iPhone went on sale), then Verizon would've never let it happen twice.

That said, I believe the activation holdup the first time in 2007 was because of a third party hired to provide the servers for it. Since Apple and ATT hired them, they held joint blame for any goofups.

But since 2008, I'm pretty sure the holdups have been in Apple's iTunes servers, not ATT.

In any case, it doesn't exactly give warm fuzzies to the idea of Apple handling mass notifications.
 
I received my phone from UPS at 10am local time. It is now 3pm, still no activation.

I took my old SIM from iPhone 3G and put it in the 3GS, it works, said "iPhone activated."

I swap the SIMs (put the new sim in the 3GS) and it doesn't work. I'm just going to stick with the old SIM in the new phone for now since it's working!
 
My transfer process went smoothly until the Activation; but it only took about a half hour. Then the old iPhone said no service and the new 3GS said no service so I turned it off and back on and bam it was connected. Very happy camper here...:D
 
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