Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Wow!

Had an Iphone for a week......looked after it like a newborn baby and the screen scratched - have no idea how on earth it happened. Just taken it into the Apple store (UK) and the Genius (after entering the serial number into his swish little macbook pro :p ) just gave me a new one!!! I was so shocked! Apparently there are some faulty membranes out there and lucky me, I got one!
Bit more detail........ wasn't put in my pocket with anything other than a microfibre cloth........ the scratch WAS obvious when you ran your nail over it........there was one main scratch and many small scratches that you couldn't so much 'feel' on the screen.

I have to say I am most happy with Apple even though this is my second swap in 2 weeks! (first one kept turning off)
 
PHONZZ.COM Rpeair iPhone 50% less than what the apple store charges

Phonzz.com do business online and also have 3 location in the greater Cincinnati Ohio area. They charge 80 dollars for a broken 3G screen and 100 dollars for a 3GS you can print a $5 off coupon that they have on their website www.phonzz.com or you can just mention it to them if you live in the area when you go drop off your phone and they will honor it. The technicians there are certified and they know what they are doing. if you don't live in the area you can mail your product...and its free shipping so it wont cost you a thing
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.