iPhone 3GS won't turn on

Discussion in 'iPhone Tips, Help and Troubleshooting' started by xfarmerdavex, Jul 5, 2009.

  1. xfarmerdavex macrumors newbie

    Jul 5, 2009
    My iPhone 3gs is about a week old, and was sitting on my desk next to me at my laptop and vibrated. So i went to check and it was off. The battery was at about 60%. So i figured maybe it needed to be plugged into a charger, so i did. Nothing. My Powerbook won't recognize it either. It's now been plugged into the wall charger for about 45 minutes and it's still unresponsive. Any ideas on anything I could do to get this thing on again? Any help would be greatly appreciated! thanks!
  2. Justin1797 macrumors newbie

    Jul 19, 2009
    Sounds familiar

    I also have a 3Gs that is doing the same thing. I took a lot of photos and videos last night. Had about 40% battery left when I got finished. I previewed some of my video and photos. Got in my car, placed my phone in the passenger seat. Reached over to grab it less than 2 minutes later, it was off.

    I tried everything I can think of. It doesn't charge when plugged into the car charger, wall charger, or into my computer. I won't turn on no matter what I do.

    I've taken exceptionally care of this phone. Could it have perhaps overheated? Anyone heard anything that might help us out here?

  3. matt-o macrumors newbie

    Jul 20, 2009
    London, UK
    I had this happen half an hour ago

    Battery was just under 50%, the phone was in my pocket and I felt a very short vibration. I checked it and it had turned itself off. When I tried to turn it on I got no response at all, so I plugged it into my computer to see if that helped but nothing happened.
    In the end, I held the power and home buttons simultaneously for about 10-15 seconds and it suddenly sprang to life with the startup screen. I really don't know what would cause it to happen, or if anything I did actually helped, but if it does it again I'll have to take it to the Apple store to make sure it's not defective...assuming they can tell :confused:
  4. AiralynRose macrumors 6502a

    Jun 3, 2008
    Pittsburgh, PA
    Try holding down the lock button and the home button to do a hard reset. Or try putting it in DFU mode. If no luck, take it into the Apple Store to have fixed/replaced.
  5. c32used macrumors newbie

    Jan 9, 2009
    Well I went to Apple store and had it replaced last Friday and now I had Apple store reset the new one to default setting and about an hour or two after restoring it it started acting up so I turned it off and now it won't start again...aarrgg..another trip to Apple store:( When iphone was fixed it was fine with no problems at all til I restored it...then the issue like an hour or two later. I wonder if the backup restore has something to do with it.:confused:

    DFU? What's that?
  6. jmann macrumors 604


    Dec 8, 2007
    bump on a log in a hole in the bottom of the sea
    Please search for simple answers like this.

  7. Yandi123 macrumors newbie

    Nov 25, 2009
    3GS won't turn on

    I bought my Iphone 3GS on Friday last week (It is now Wednesday)
    My battery was about 43% before my iPhone simply switched itself off..
    It will not charge, not on the wall or in my Mac computer. I am shocked that something like this could occur after having it for 4 days.. HELP!!!
  8. EastVanErin macrumors newbie

    Nov 29, 2009
    re: iPhone won't turn on

    This forum has been incredibly helpful on two panicky occasions for me. I figured it was time to join and contribute.

    I also, had this problem of not seeing any sign of life with my 3-week old iPhone. Sure enough, if you're patient (because this takes longer than you'd think it should) hold down the power button + the home button at the same time. Voila. iPhone wakes up!
  9. sdunta macrumors newbie

    Dec 2, 2009
    same thing

    wife's iphone 3gs jailbroken with blackra1n went completely dead while we were in the car. like others, phone was at least 50% charged and no other finicky signs/indications of trouble. she reached for it to make a call and screen went black and could not get it to turn on or enter DFU mode. took it to apple store and genius also failed to get it to turn on at all. the apple store genius suggested it was likely a hardware issue, but i'm a little nervous to jailbreak again (she needs tethering) for fear of the same thing happening again. anyone have any clear diagnosis of the cause of the dead iphone? would feel better of re-enabling tethering for her via jailbreak if I knew it had nothing to do with the iphone going dead.
  10. iphone3gsdead macrumors newbie

    Dec 11, 2009
    iphone 3gs dead

    My iphone 3gs totally died i think and is now unrepsonsive after running blackra1n. The computer and itunes doesnt even recognise it (to chime sound or anything when plugged in). I dont know what to do.........
  11. -aggie- macrumors P6


    Jun 19, 2009
    Where bunnies are welcome.
    As already stated, try putting your phone into DFU mode (see my sig for link).
  12. iphone3gsdead macrumors newbie

    Dec 11, 2009
    tried it

    Ok i fixed my problem.. I left the iphone for 3 days for the battery to completey die, then just plugged it in and everything is fine now. Battery life really sucks on the 3gS though......
  13. rcwm macrumors newbie

    Dec 27, 2009
    2nd iPhone to do this

    Hi All,

    This is the second iPhone in 3 weeks that has gone dead, and will not turn on again.

    The first one was replaced as DOA - and now it looks like I will have to take this one back as well.

    I have tried all of the above - will no success. This is the 3GS 32GB.

  14. iphone3gsdead macrumors newbie

    Dec 11, 2009
    are you trying to jailbreak the phone when it dies?
  15. HowEver macrumors 6502a


    May 10, 2005
    iPhone 3GS 32 GB.

    Apparently died.

    It does indeed take a while but holding the power button and home button down long enough revived it easily. Thanks!

    Perfectly fine now.
  16. pcs are junk macrumors 65816

    Sep 28, 2009
    man! arent you lucky! your lucky that phone didnt turn on or u wouldnt be able to have it fixed ever. didnt your mama ever tell you jailbreaking voids your warranty?
  17. mclifford82 macrumors newbie

    Jun 11, 2009
    Burnsville, MN, USA
    This worked and I breathed a sigh of relief. And I love you.
  18. chargit macrumors 6502a


    Jan 17, 2010
    Evansville, In
    you should do this a couple of times a week or more! apps have a tendancy not to close when you close them. its just like rebooting you PC every few days. hold both buttons until you see the Apple logo then let go. just holding the power button and using the slide to turn it off is not good enough. that basically puts it in sleep mode.
  19. hgoman macrumors newbie

    Jan 22, 2010
    Am I out of the woods yet?

    I just reset my iPhone 3GS by using the home and sleep button at the same time. A screen came up with a battery that's completely empty except for a little red bar and a lightning bolt underneath it. I assume it's charging, but when my iPhone stopped working it was at least at 95% battery. I was texting a friend, I hit sleep, then when I went to turn it on later it wouldn't turn on. Hopefully this solves it.

    PS my iPhone is about 6-8 months old, I upgraded in the summer from the original and haven't had any problems yet

    My iPhone is working now, but it's at 5% battery, I think it's good now. Thanks for the help!
  20. jigjosh macrumors newbie

    Jan 30, 2010
    IPhone 3G Die

    I have same Issue While running blackra1n it does not get started,
    and iTunes and computer also not recognise, infact that Home button and the Sleep/Wake button Reset also not working, so i need to left iPhone for some time to let battery get dry ??

    advcie me

    i got Solution Follow the step as bellow

    1)attach iPhone with Computer
    2)Start itune
    3)Press Home and Power Key for 10 Sec.( Make sure it press for 10 sec)
    4)Release the Powerkey but Hold the home key till the time itune ask you for Restore the phone

  21. bethann1166 macrumors newbie

    Jan 31, 2010
    Can anyone help with this?

    I have an iPhone, had it since 2/18/09. Worked perfectly, didn't try to do that crazy jailbreaking stuff, but did notice last week some problems syncing to iTunes. Off point a bit but I have hundreds of hours of video that I watch at work with headphones that I have paid some serious $$ to iTunes for.
    Yesteday morning, working fine; I checked movies for my son, all was well. Later in the day, someone called my land line and asked why I wasn't answering cell (it didn't RING!).
    So I have tried all the press and holds, and have 3 or 4 times got iTunes to recognize it to try to restore and it errors out on me and won't work. ATT store wants full price for a new phone; now I'm willing to pay the "upgrade" price, but not full price. I find Apple's website confusing and can't find a link to contact them. Any suggestions?
  22. Bakakage macrumors 6502

    Jun 18, 2009
    If you got a apple store nearby I suggest going there.
  23. xlnguyen macrumors newbie

    Feb 2, 2010
    I had the same issue with my new 3GS, I have taken all advices from this topic but it seem never wake up again..:( if any one found solution please share with me. thanks a lot
  24. killerrobot macrumors 68020


    Jun 7, 2007
    My 6 week old iPhone 3gs just decided to shut itself off and won't power on again. Same thing as everyone else, I know the battery was around 60%, just pressed home after using gasbag, then pressed the lock button and put it in my pocket. 10 minutes later - nothing. Held home & lock for 30 seconds. Nothing. Plugged into everything possible. Nothing. :(
    Got an appointment first thing tomorrow.

    EDIT: The "geniuses" couldn't figure out what was wrong with it. Blamed it on the battery. Gave me a new phone.
  25. juniebee macrumors newbie

    Feb 15, 2010
    Thank you!

    Thank you, MacRumors and AiralynRose for your response. This problem happened to me tonight, I came here and was saved! I'm sure you've helped many more out there - thanks.

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