iPhone 4 Pictures Being Sent Sideways?

[Gin Gin]

It happens on my 3GS too, and I think it was happening before I upgraded to iOS4. I emailed myself some pictures, opened the email on my computer (gmail). In the email preview the pictures were right. When I clicked on them or downloaded them the were sideways.

 

[bluechipBMW]

This also happens to me on my 3GS with OS4. I have done a restore and the problem still exists. I'm pretty sure this was not happening prior to the software upgrade because no one ever complained about me sending photos sideways until recently when I upgraded.

Has anyone submitted this to apple yet?

Hopefully they won't deny this being an issue.

 

[perryj]

I talked with an Apple senior advisor yesterday who wanted me to email him pics which I did, he has engineering looking into it and supposed to get back to me.

 

[perryj]

Just got this email from Apple Senior Advisor.......


Hi,

I have submitted the information you provided to me to our engineers; at this point, it is queued to be reviewed first come first serve. I honestly don't anticipate an initial response back until early next week when it should be assigned to a specific engineer at that time. As soon as I receive that notification I will reach out to share that with you.

Thanks for your input and patience while we investigate this. Have a great holiday weekend!

 

[Snowman3459]

Just got this email from Apple Senior Advisor.......


Hi,

I have submitted the information you provided to me to our engineers; at this point, it is queued to be reviewed first come first serve. I honestly don't anticipate an initial response back until early next week when it should be assigned to a specific engineer at that time. As soon as I receive that notification I will reach out to share that with you.

Thanks for your input and patience while we investigate this. Have a great holiday weekend!

Doubt it's going to be fixed. I'm sure this small blemish will be overlooked by Apple.

Another issue, what's with pictures on the VGA camera being mirrored?

 

[The LPT]

they'll probably fix this in the next update, along with the "correct reception" bars.

 

[stephen1108]

Bring on 4.1!

 

[samcraig]

Doubt it's going to be fixed. I'm sure this small blemish will be overlooked by Apple.

Another issue, what's with pictures on the VGA camera being mirrored?

It's on purpose. So that when you're facetiming you can move the phone in what most people would consider a more logical fashion.

 

[Snowman3459]

It's on purpose. So that when you're facetiming you can move the phone in what most people would consider a more logical fashion.

Did they realize that's not very appealing when taking pictures? A lot of VGA camera pictures I have taken look quite dumb because of the mirrored effect.

Facetime may be understandable, but I think they could have fixed it for the camera.

 

[Reser]

transferred videos directly from Phone to PC, played fine in windows media player, however when try to edit them and make a movie with them in video suite they go sideways, I was thinking must be some software problem... Now I don't know why on earth it is doing it.

 

[losislos]

Send Pictures directly from Facebook app.

This is a real problem but has to do with Apple not Facebook. Upload from the Facebook app and problem is solved:

1. Click on NEWS FEED.
2. Click on the CAMERA icon in the upper LEFT to the left of the status update field.
3. Click TAKE PHOTO OR VIDEO if you want to do it live, or CHOOSE FROM LIBRARY if you want to upload a video/photo that you've already taken.
4. Click on CAMERA ROLL.
5. Click on the video/photo of choice.
6. Play it to make sure it's the one you want(if a video).
7. If it is, click CHOOSE in the bottom right (if not, click cancel and find the one you want).
8. Fill in the TITLE and DESCRIPTION.
9. Click UPLOAD in the upper RIGHT.

 

[ChrisSD]

This is happening to me as well. Every portrait I've taken and viewed on the computer via e-mail has been sideways. It was the correct orientation on the phone.

 

[nooaah]

Videos turn out sideways more often than photos. The videos even show up sideways on the phone. It's incredibly obnoxious.

 

[perryj]

anyone got an update, ?

I heard from Apple yesterday and they are still "working" on it :-(
Is this a problem with all ip4 or just some of them ?

 

[Dr Lu 2010]

i also have the same problem..

emailing HD cam pics..

 

[Snowman3459]

anyone got an update, ?

I heard from Apple yesterday and they are still "working" on it :-(
Is this a problem with all ip4 or just some of them ?

You should expect a fix probably the update after this upcoming one.

This tiny issue is going to overlooked by Apple and most likely won't be fixed.

I'm sure only reception issues will be fixed. (Or attempted to be)

 

[austinguy23]

I had this issue with my 3G when I upgraded to iOS4 and I picked up my new iPhone 4 today and it is doing the same thing (sending pics sideways).

Not sure why Apple's QA department didn't catch that before the iOS was released but it should be very easy for them to fix in the next release.

 

[bobright]

I did a restore yesterday hoping it would fix my battery issue, pictures still are sideways.. not sure what's going on, but the joys of using the phone are beginning to turn sour..

I agree and still no fix, this is getting out of hand I'm almost to that point of returning it (as I already raised hell the last time I was at the "genius" bar). I'm curious if anyone took a phone back or contacted them about this. It isn't normal.

 

[jmrtlp]

A live example you can replicate

I've encountered a similar problem in the course of adding content to a website, and since it is public page, you can replicate the issue. See the photo of the kit associated with recipient number 56:

http://lucidicus.org/recipients.php#56

On every web browser I've tested, it is displayed as vertical, which is correct. Yet when I view the page in Safari on an iPod Touch, it is displayed sideways. It is the only image on the entire Lucidicus.org site that does this. I believe it may have been taken with an iPhone. I've tried a few things, and I'm pretty sure it is not CSS-related.

 

[darkmalloc]

I guess this is not fixed yet?

I have a 3Gs and since I put the v4 OS on it, the photos are [seemingly] randomly sideways depending on where I am viewing them, regardless of the orientation of the phone when I originally took the photo.

 

[waltr6]

Sideways pictures, yes definitely!

Snowman: I am having the exact same issue when I send a pic to my aol email address or to Facebook, the pics are sideways. When I send the pic to my mobile me account, it is fine. When I hold the camera in landscape mode,
the pictures are okay to both address, but I cannot hold the camera vertical/portrait and get it right. Very annoying and, trust me, many people are going to have this problem.

I have tested this now and it seems to do it every time.

When I send a picture to my email it also turns sideways even sending different sized images.

Also, when sending pictures messages my girlfriend confirmed the pictures are sideways every time. I also tried rotating the picture myself using Photogene but it is still being sent sideways.

iOS4 issue?

 

[waltr6]

Works with the app well!

Dear Losislos: You are 100% correct, that if you upload from the Facebook app on the I phone 4 app, the pic. comes out fine. But, I just tried going to the camera roll, clicking on a pic, then sending it directly to my Facebook page, and guess what, it was sideways. So, something is screwy. It does not matter if the portrait icon is locked or unlocked. Now, if I hold the phone on the side or landscape, take the pic, it will go correctly to my aol or mobile me account. But, if I hold the phone just on vertical or portrait, the picture will be sideways on my aol account, but perfect on my mobile me account. Very strange to say the least. Thanks. In addition, I just tried sending some more pics from my iphone 4 to Facebook. It comes up great on the phone, but it did not come up on my Facebook page on my desktop. This is crazy. Well, the only thing I know now is that if you hold the camera on landscape that the pics will be sent to the email addresses correctly, not so if you hold it in portrail. Have a good weekend.

This is a real problem but has to do with Apple not Facebook. Upload from the Facebook app and problem is solved:

1. Click on NEWS FEED.
2. Click on the CAMERA icon in the upper LEFT to the left of the status update field.
3. Click TAKE PHOTO OR VIDEO if you want to do it live, or CHOOSE FROM LIBRARY if you want to upload a video/photo that you've already taken.
4. Click on CAMERA ROLL.
5. Click on the video/photo of choice.
6. Play it to make sure it's the one you want(if a video).
7. If it is, click CHOOSE in the bottom right (if not, click cancel and find the one you want).
8. Fill in the TITLE and DESCRIPTION.
9. Click UPLOAD in the upper RIGHT.

 

[waltr6]

Feel the same way

Bob, I am starting to feel the same way. Never had this picture problem with my 3 G. Now, sometimes my pics go to Facebook and sometimes they do not. If I hold the phone in landscape/sideways and take the pictures, fine they will go to the e-mail addresses, irrespective if the portrait icon is on or off, makes no diffference. I also notice that the battery on the i 4 seems to go down much more quickly then the i 3, and I have the brightness down, the WiFi off, and the multitask icons, on the movable dock off. So, I am wondering about this whole thing.

I agree and still no fix, this is getting out of hand I'm almost to that point of returning it (as I already raised hell the last time I was at the "genius" bar). I'm curious if anyone took a phone back or contacted them about this. It isn't normal.

 

[BlondeBuddhist]

Dear Losislos: You are 100% correct, that if you upload from the Facebook app on the I phone 4 app, the pic. comes out fine. But, I just tried going to the camera roll, clicking on a pic, then sending it directly to my Facebook page, and guess what, it was sideways. So, something is screwy. It does not matter if the portrait icon is locked or unlocked. Now, if I hold the phone on the side or landscape, take the pic, it will go correctly to my aol or mobile me account. But, if I hold the phone just on vertical or portrait, the picture will be sideways on my aol account, but perfect on my mobile me account. Very strange to say the least. Thanks. In addition, I just tried sending some more pics from my iphone 4 to Facebook. It comes up great on the phone, but it did not come up on my Facebook page on my desktop. This is crazy. Well, the only thing I know now is that if you hold the camera on landscape that the pics will be sent to the email addresses correctly, not so if you hold it in portrail. Have a good weekend.

Sometimes I have this issue, sometimes not.

Don't have facebook. Am I the only one?

 

[kevink2]

Last week I sent the first photo I had ever taken in landscape mode on my 4. Got strange email in response, about it being upside down. I looked in the sent email folder, and it was fine. Since I bcc myself from the phone, I checked at home. On my Windows laptop (Outlook 2007), the picture was upside down. On my Mac Pro (Mac Mail), it was fine. My sister had it upside down on a Windows box using web mail.