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iPhone 4 small crack - will Apple replace for free?

A

arram

macrumors member
Original poster
May 7, 2009
73
0
Theres a small crack on top left corner, not very noticeable as you can see. Will apple replace this for free if I tell them i have been getting dropped calls (which I have) ? thanks

photoaf.jpg
 
depends how good you sell the story. lol. but on a more serious note, if it really is bothering you, put a screen protector on it, it will cover up the scratch so you won't be able to see it. the protection doesn't hurt either
 
nope. A friend of mine has the same cracks on his phone. He tried to talk a Genius into trading him for a new one, but was denied. He has the same case on his too, which I keep arguing offers little protection. Although it is my favorite case as well (I'm assuming that's an Incase Snap Smoke)
 
You could try and go and see if it's covered by the warranty, if anything they could just say no...
 
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So in other words, you are going to blame your drops calls, so you can exchange your cracked iphone 4 for new one?

Every phones get drop calls.
 
You should at least try. My coworker dropped his i4 on the concrete and cracked the front of his screen. I told him to go to the apple store by our work, be polite, and honest about what happened, and they replaced it for free.
 
Carlanga said:
apple can replace your back for $29... You could try and go and see if it's covered by the warranty, if not then is just $29....
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It's the front that has the crack.

Focker said:
You should at least try. My coworker dropped his i4 on the concrete and cracked the front of his screen. I told him to go to the apple store by our work, be polite, and honest about what happened, and they replaced it for free.
Click to expand...

That's the best advice.
Be honest, polite and dont try to bs them. You might get someone nice but it's not for sure they will do it for free.
 
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Personally if I had damaged a product I wouldn't even think of asking, much less expect the manufacturer to replace it.

If you opened the box and it was damaged or in some way faulty, that is a completely different matter.
 
Your best bet is to try to find a sympathetic Apple Genius that might swap it out for you. Who knows, you might find one that's having a great day or is very helpful.

Another tactic might work but only if you live in a cold climate. You could try to say that you came in from a cold climate to a warm climate indoors and you suddenly 'discovered' that crack and you suspect that the weather might have caused it. It's a long shot though.
 
If you're nice to the genius and actually tell them what happened sometimes they'll be nice and replace it, otherwise it will be a small cost.

OR

complain of a poor battery, my buddy did that with a 3g with a huge crack in the screen and got it replaced for free.
 
HPLouis said:
Another tactic might work but only if you live in a cold climate. You could try to say that you came in from a cold climate to a warm climate indoors and you suddenly 'discovered' that crack and you suspect that the weather might have caused it. It's a long shot though.
Click to expand...

Yeah ok, say something genius like that and you're definitely not getting a replacement for free:D
 
This seems to be "today's" mindset: What can I do to get something for free? MAN UP and take responsibility for you actions. It may cost you a little money but you soon will start to have respect for yourself!:eek:
 
Stealthipad said:
This seems to be "today's" mindset: What can I do to get something for free? MAN UP and take responsibility for you actions. It may cost you a little money but you soon will start to have respect for yourself!:eek:
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This !!!! :)
Golden Advice!!!!
 
Stealthipad said:
This seems to be "today's" mindset: What can I do to get something for free? MAN UP and take responsibility for you actions.
Click to expand...

Judging from the pic and the reflection of the fingernails, I'm guessing the OP is a girl. Just sayin'.
 
I'd say just go and try your luck. I went to exchange my phone 3 times and they were very pleasant. Except the last time I went, the guy was pulling out all the stops to try to talk me out of it until he finally found something to exchange it for, but it was worth it since he gave me a brand new one. Ya never know. It's worth a shot. Just be honest and respectful. I went in and said " not trying to be a pain in the ass or anything, I'm sure you guys see a bunch of people in here every day," and he's like "you can come in every day of the week and say theres something wrong with the phone, and we'll exchange it as long as you are the way you are now, all calm and relaxed" haha :)
 
Stealthipad said:
This seems to be "today's" mindset: What can I do to get something for free? MAN UP and take responsibility for you actions. It may cost you a little money but you soon will start to have respect for yourself!:eek:
Click to expand...

Amen. The sense of entitlement some people have blows me away.
 
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