This seems to be "today's" mindset: What can I do to get something for free? MAN UP and take responsibility for you actions.
Agreed. While Apple might be nice and replace it, they are certainly under no obligation to do so.
This seems to be "today's" mindset: What can I do to get something for free? MAN UP and take responsibility for you actions.
Your best bet is to try to find a sympathetic Apple Genius that might swap it out for you. Who knows, you might find one that's having a great day or is very helpful.
Another tactic might work but only if you live in a cold climate. You could try to say that you came in from a cold climate to a warm climate indoors and you suddenly 'discovered' that crack and you suspect that the weather might have caused it. It's a long shot though.
i'm dismayed people are encouraging others to make up a story and/or outright lie to get a free phone for what doesn't appear to be the manufacture's issue. it sucks the phone cracked, but that's life. you can't expect others to cover for your damage or normal wear and tear.
someone above suggested being honest and see what apple gives you. but, seriously, lying or making up a scenario is shameful.
live your life honestly, you'll be happier.
It's just like BMW gave me a car that can go over 160mph. It's my choice to drive over the speed limit. I can't blame BMW for making my car have the ability to go over the speed limit. I choose to do that.
A better analogy would be...........If you scraped your new BMW on another car in the car park, would you take it back to BMW and expect them to replace or repair it for you for free?
At the end of the day warranty claims cost everyone at the point of sale, the more claims that are made, the more everyone else pays.
I agree with xela24678, it'll be hard to convince them alternatively you have the option of using screen protector.depends how good you sell the story. lol. but on a more serious note, if it really is bothering you, put a screen protector on it, it will cover up the scratch so you won't be able to see it. the protection doesn't hurt either