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flipster

macrumors 6502a
Original poster
Mar 14, 2010
591
3
Boston
So, I thought my iPhone was perfect...until I used my sister's. I immidiately noticed that her screen was a lot...brighter for say. Mine seems dull and washed out in comparison. It turns out that my screen has a tinge of yellow in it, and hers is actually easier to see in daylight. Mine is on the left, her's is on the right. I tried as best as I could to capture the difference.



I thought I was just being obsessive, so without saying anything I took the two phones to my mom, held them up side by side and asked her which one looked better. She quickly said "that one" pointing to my sister's. I asked why and she said it looked a lot clearer and brighter.

I know there are problems with these screens, and the replacements can actually be worse.. I understand I'm being a little obsessive, but things like this drive me insane I don't know why. Do you think I should try for a replacement? IT is noticeably yellower and duller, but I'm afraid once I get to the store (30 minute drive) that I'll just get the same, or even worse one.

Opinions?
 
It's worth a shot to try and go for a replacement. Although since the white iPhone 4 came out the yellow screen has been the norm for most devices. If you do go to the Apple store, make sure you bring both your sister's and your phones.
 
The yellow replacements I've gotten have been more obvious than that example.

You may not want to do it, because you risk getting an even dimmer yellow display.
 
Is that the deal with pretty much all replacements nowadays? I was considering taking mine to Apple for battery issues but I'd rather deal with it than get one of those as a replacement.
 
Is that the deal with pretty much all replacements nowadays? I was considering taking mine to Apple for battery issues but I'd rather deal with it than get one of those as a replacement.

If you've got a solid, good working iPhone 4 then I suggest you just buy the battery online and do the labor yourself. It's an easy install, you will probably save money, and you won't risk getting a crap refurb with a faulty home button or lock button or some other problem.
 
If you've got a solid, good working iPhone 4 then I suggest you just buy the battery online and do the labor yourself. It's an easy install, you will probably save money, and you won't risk getting a crap refurb with a faulty home button or lock button or some other problem.

Well it's still under warranty, bought it in February, hence why I wanted to take it to Apple. Only had a couple minor issues with it.
 
Ask for a replacement at the genius bar but be sure to get it out and turn it on in store to ensure there are no more problems
 
So, I thought my iPhone was perfect...until I used my sister's. I immidiately noticed that her screen was a lot...brighter for say. Mine seems dull and washed out in comparison. It turns out that my screen has a tinge of yellow in it, and hers is actually easier to see in daylight. Mine is on the left, her's is on the right. I tried as best as I could to capture the difference.

[url=http://img847.imageshack.us/img847/8456/img9089.jpg]Image[/URL]

I thought I was just being obsessive, so without saying anything I took the two phones to my mom, held them up side by side and asked her which one looked better. She quickly said "that one" pointing to my sister's. I asked why and she said it looked a lot clearer and brighter.

I know there are problems with these screens, and the replacements can actually be worse.. I understand I'm being a little obsessive, but things like this drive me insane I don't know why. Do you think I should try for a replacement? IT is noticeably yellower and duller, but I'm afraid once I get to the store (30 minute drive) that I'll just get the same, or even worse one.

Opinions?

i would go anyways i had the same issue about 2 weeks ago the genius saw it right away and without any questions he swapted it with another.
 
Here's some pictures comparing to my friend's iPhone 4. Her's is also brighter, along with my 4 other friend's phones.
 

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So after comparing my iPhone five of my friends, it was clear to me that this screen is washed out, dull, yellow and unacceptable. I purposely bought the phone for the screen, and it looks like crap :(.


I have a question though :). I booked an appointment with a genius on Monday, but how will it work? Just walk in show them and have them replace it (I won't leave until the screen is good). Do they need some sort of identificaion? Thanks!
 
So after comparing my iPhone five of my friends, it was clear to me that this screen is washed out, dull, yellow and unacceptable. I purposely bought the phone for the screen, and it looks like crap :(.


I have a question though :). I booked an appointment with a genius on Monday, but how will it work? Just walk in show them and have them replace it (I won't leave until the screen is good). Do they need some sort of identificaion? Thanks!

Yes but you wont find a non yellow one. Very rare.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_8 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E401 Safari/6533.18.5)

My first replacement had that yellow dulled screen. I swapped it out again and got the nice vibrant screen back. So they are definitely out there.
 
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_2_8 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8E401 Safari/6533.18.5)

My first replacement had that yellow dulled screen. I swapped it out again and got the nice vibrant screen back. So they are definitely out there.
 
Well I really was trying to make do, but between all of my other devices with more correct white point, it's just like I'm looking through a used tea bag. I'm heading back.

Fwiw, my 3GS is nowhere near this yellow. I plan on havin a discussion with them about the inconsistency between the iPad, iPhone, iMac, etc...this is something apple needs to sort out. And...I am usually pretty good about realizing when I am being picky, so I asked my girlfriend which was better. She said, the iPhone 4, but mine has better color.

For a point of ref. This is after I tried to equalize with brightness.

44e74f57-5f78-c279.jpg


Interestingly, the difference is far more obvious in person, perhaps exacerbated by the white iPad bezel vs black iPhone bezel.
 
Well I really was trying to make do, but between all of my other devices with more correct white point, it's just like I'm looking through a used tea bag. I'm heading back.

Fwiw, my 3GS is nowhere near this yellow. I plan on havin a discussion with them about the inconsistency between the iPad, iPhone, iMac, etc...this is something apple needs to sort out. And...I am usually pretty good about realizing when I am being picky, so I asked my girlfriend which was better. She said, the iPhone 4, but mine has better color.

For a point of ref. This is after I tried to equalize with brightness.


Interestingly, the difference is far more obvious in person, perhaps exacerbated by the white iPad bezel vs black iPhone bezel.

Especially when the selling point of this phone is for it's super display, and it looks like a cheap screen. My brother has a 3GS, sister has a 4, and my 5 other friend's have iPhone 4's. I compared mine next to all of their's and I was immediately pissed off because my was way duller and yellow. They even agreed. One of my friends even said "Your screen looks...idk..cheap" :O

I have an appointment today at a genius bar, so i'll report back. I won't leave until I get the phone Apple promised me.
 
I'm sorry... When did apple promise you a super-bright and non-yellow tinted display?

They promised me a phone with a bright, vibrant crisp screen. That's the selling point of the iPhone 4, correct (retina display)?

Well I have one that looks like a dirty teabag compared to all my other friend's phones. Something is clearly wrong there. You would be angry if this happened to you..
 
They promised me a phone with a bright, vibrant crisp screen. That's the selling point of the iPhone 4, correct (retina display)?

Well I have one that looks like a dirty teabag compared to all my other friend's phones. Something is clearly wrong there. You would be angry if this happened to you..

Your phone works and has a screen with the proper resolution. You may not like the way that the colors look on yours and that is a reason to go back to Apple and ask them about it. Honestly, if it was as bad as you are saying right now why didn't you notice the problem right away?
 
Is it really that big of a deal? Like I'm not trying to be negatively critical I'm just curious how its inhibiting your use...I mean if this is known to cause long term issues I get it but is it really that bad using daily?
 
Your phone works and has a screen with the proper resolution. You may not like the way that the colors look on yours and that is a reason to go back to Apple and ask them about it. Honestly, if it was as bad as you are saying right now why didn't you notice the problem right away?

The first couple days, I did notice the screen was duller and more yellow than my Droid X (I thought it was normal, continued using it).

A couple days later, I compared it to my sister's. Something wasn't right. I knew it, and further proved my point when I found out that my iPhone was yellow and dull compared to 7 other iPhone 4's.
 
Is it really that big of a deal? Like I'm not trying to be negatively critical I'm just curious how its inhibiting your use...I mean if this is known to cause long term issues I get it but is it really that bad using daily?

In my case, yes. It has to do with photography. Both the iPhone and iPad get used for edits. I may have to adjust white balance on the run...with one screen so different than the rest in my lineup, it leads to uncertainty and possibly bad processing.

Is not common, and if I didn't know my original phone was way different, I probably wouldn't have any expectation..however, I went in for a home button repair and walked out with a far inferior display...

Again it's a lack of consistency that is an issue...for any manufacturer...but as apple charges a premium for their products, customers expect top of the line.
 
In my case, yes. It has to do with photography. Both the iPhone and iPad get used for edits. I may have to adjust white balance on the run...with one screen so different than the rest in my lineup, it leads to uncertainty and possibly bad processing.

Is not common, and if I didn't know my original phone was way different, I probably wouldn't have any expectation..however, I went in for a home button repair and walked out with a far inferior display...

Again it's a lack of consistency that is an issue...for any manufacturer...but as apple charges a premium for their products, customers expect top of the line.

Ah I could see where that could be hard to deal with not to mention just outright inaccurate at times. Yes I would agree that Apple charging premium should really try and focus on consistency with their coveted "Retina Display" as Apple is known for aesthetics (among other great things!) and there flagship product should be tip top shape.
 
That's probably true, but they never made any promises. It would be up to the niceness of the genius to replace the phone.

It's clearly defective, every other iPhone that I've compared it to is brighter and more vibrant. It would be wrong of the genius not to..
 
I'm sorry... When did apple promise you a super-bright and non-yellow tinted display?

When they displayed them in Apple stores. And on TV. You wont find a single yellow tinted display on any display phone at an Apple store in the world. And the display phones are the epitome of representation of the final product.

Its a big deal OP. I've had yellow screened phones and gotten them replaced. I don't think people realize how dingy, unclear, and disgusting the yellow phones are.

Not talking about a clear screen with a slight warm tone.
 
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