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Iphone 4S arrived but...

nexsta said:
I would think this way: karma got you two iPhones, keep them and be happy. No-one is going to get harmed by this, believe me, apple has enough money and doesn't care :)
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Believe me, I got charged twice by Apple for failing to return an iPod Touch not that long ago.
 
Pravius said:
Do you guys think that if Apple billed us twice for one phone they would be as considerate as to refund the money if we didnt notice?? I didn't think so either.
Sending it back is the "right" thing to do, but they would not do it for you.
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They ABSOLUTELY would refund the money if they discovered the error. You REALLY think that if they noticed a billing error that they wouldn't???

Now, if they didn't notice the error they would be nothing providing impetus to do anything. Maybe this is what you were thinking? Beacause any reasonably good company (and Apple has proven time and again they are over-the-top the best when it comes to customer service) would most certainly refund the money. They need to balance their books and an extra $700 needs to be accounted for somehow.
 
mstrze said:
They ABSOLUTELY would refund the money if they discovered the error. You REALLY think that if they noticed a billing error that they wouldn't???

Now, if they didn't notice the error they would be nothing providing impetus to do anything. Maybe this is what you were thinking? Beacause any reasonably good company (and Apple has proven time and again they are over-the-top the best when it comes to customer service) would most certainly refund the money. They need to balance their books and an extra $700 needs to be accounted for somehow.
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Not to mention that not refunding the money creates a bigger mess, legally.
 
ilifecomputer said:
I'd go for the karma points. They could always come in handy.
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Yes, Karma points really do come in handy.

Especially when you leave your (pretty new at the time) phone in a restaurant and don't even realize until you are up in the air with your roommate who owns a private plane who forgot to bring his phone so you go, I'll use mine to take pics and realize you don't have yours and you don't know where it is (and last time you saw it was at the restaurant)... So you end up having to wait til you get home (hoping to god you just left it home). And it's not there. And then findmyiphone finds it and luckily it's still at the restaurant (who confirms it when you call).

Yeah... I used up my karma that day but yes, Karma points are very good to have.
 
Pravius said:
Do you guys think that if Apple billed us twice for one phone they would be as considerate as to refund the money if we didnt notice?? I didn't think so either.
Sending it back is the "right" thing to do, but they would not do it for you.
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Uh yes I do. Shoot, I had a hospital overbill my insurance company and I bitched at the hospital so they refunded stuff. I honestly didn't expect I'd see that money (I figured the insurance company would see it as part of my deductable). My health insurance actually did refund me part of that money that they got back.

And as some one else pointed out, if they notice the error, yes they would do it for you. And if they didn't, you shouldn't be doing business with them. I mean a lot of people on here are claiming that even if the business notices the OP should say that it was a gift and claim to keep it without paying. So I guess if you accidentally send the company money twice (say you accidentally press pay twice and the software takes it and takes the charge twice) they should tell you, "Well you sent it twice that was your mistake so now it's our money.". I'm sure that would go over quite well with you:rolleyes:.

goofy1958 said:
Wow, the responses on this thread are really amazing. :eek: It's no wonder we have problems in this country with your attitude of keeping something that doesn't belong to you. Didn't your parents teach you kids any better than that? The other person's phone he received is not his, and that person is probably wondering why it says it was delivered, and yet he/she has no phone.
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What's scary is a lot of the posts saying to keep it and ***** the company they can eat the costs are getting positive reps and many of the posts saying be honest are getting negative reps.
 
Super glue the two phones together. You will be the only iPhone 128GB owner ever! It'll look like an Othello game chip so the ladies will think you're not only clever, but smart.
 
ct2k7 said:
And here's the law:

Q. What should I do if the unordered merchandise I received was the result of an honest shipping error?

A. Write the seller and offer to return the merchandise, provided the seller pays for postage and handling. Give the seller a specific and reasonable amount of time (say 30 days) to pick up the merchandise or arrange to have it returned at no expense to you. Tell the seller that you reserve the right to keep the merchandise or dispose of it after the specified time has passed.
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That is not the law, it is only a suggestion. It might be the "right" thing, but you are certainly not legally required to do this. These laws were put into place to protect consumers, not corporations. It provides incentive for the companies to play by the rules. When they don't, or have poor business practices, these are some of the consequences. Corporations have enough power to steam roll the little guy as it is. These rules are in place because their mistakes can have costs or negative impacts on you, the consumer. The OP now has to waste his time dealing with this issue that was not caused by him, and that he didn't ask for. The OP should definitely know his rights, before the company tries to charge or intimidate him for their mistake.

I'm not going to impose my morals or judgement, just want to educate the OP as to his rights so he can decide what he wants to do.


I will say that I have had a very similar situation, in that I received something from Amazon that I didn't order. I googled the original person who placed the order and emailed him about it. Sent him his item (at my own expense), and got a nice thank you in return. I wasn't required to do this, but felt very good about. I could have kept it, or returned it to Amazon (with some amount of hassle, I'm sure) to let them deal with it. I was most comfortable with my choice to deal with the guy directly.


P.S. Karma does not exist.
 
Keep it or sell it. Apple screwed over a bunch of people last week by canceling 4S orders, but still charged everyone's CCs.

You're under NO obligation to return it or to pay for it. You can do it if it'll make you feel better, but you didn't order it, so there is NO WAY for Apple to charge you. Don't listen to some of the posters here. And to the person who compared receiving an extra item in your box to opening soda in the grocery store without paying for it - are you retarded?
 
Defender2010 said:
Keep it unopened for one month, if you hear nothing from the operator then keep or sell it. Screw Karma, it doesnt exist! It's just a silly invention to try and make us all be good and considerate.... If they were dumb enough to send two, it's their loss! Right?
OR, just send it back and then you can wonder for the next year if you would ever have been discovered....
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It could present a problem if Apple or the carrier track the serial number, it would be considered theft as much as I agree to say screw it and keep it.

Karma can work with or against you

OP Beware of things that may go wrong with keeping the second phone....:rolleyes:
 
Wicked1 said:
It could present a problem if Apple or the carrier track the serial number, it would be considered theft as much as I agree to say screw it and keep it.

Karma can work with or against you

OP Beware of things that may go wrong with keeping the second phone....:rolleyes:
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How many times have you seen Apple or a carrier track the serial number?

Why is it that whenever someone says "I lost my phone can they track it" everyone says "No, sucks for you" but when people say "I got an extra phone by mistake" everyone says "You better watch out they will track you"


I doubt Apple will go so much out of their way to track some device (that they have no guarantee of finding) rather than just send a new one out
 
mikepro said:
That is not the law, it is only a suggestion. It might be the "right" thing, but you are certainly not legally required to do this. These laws were put into place to protect consumers, not corporations. It provides incentive for the companies to play by the rules. When they don't, or have poor business practices, these are some of the consequences. Corporations have enough power to steam roll the little guy as it is. These rules are in place because their mistakes can have costs or negative impacts on you, the consumer. The OP now has to waste his time dealing with this issue that was not caused by him, and that he didn't ask for. The OP should definitely know his rights, before the company tries to charge or intimidate him for their mistake.

I'm not going to impose my morals or judgement, just want to educate the OP as to his rights so he can decide what he wants to do.


I will say that I have had a very similar situation, in that I received something from Amazon that I didn't order. I googled the original person who placed the order and emailed him about it. Sent him his item (at my own expense), and got a nice thank you in return. I wasn't required to do this, but felt very good about. I could have kept it, or returned it to Amazon (with some amount of hassle, I'm sure) to let them deal with it. I was most comfortable with my choice to deal with the guy directly.


P.S. Karma does not exist.
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What you quoted as "law" was in fact guidelines, not suggestions. (There's a difference between suggestion and guidelines in law).

There is no common law or common ground on these issues.

I believe that we determine whether Karma exists or not.
 
Well you don't have to contact the carrier about it. Just give them a time period to realize their own mistake and contact you back since they will have the delivery information. I would say if they didn't even make any effort to try to retrieve the iphone, why should you take the initiative to give it back?


They don't have the right to charge you twice for it since they didn't have any proof of purchase from you, for that iphone.
 
Go ahead and keep it...what's the worst that could happen?
Oh yeah, getting charged the un-subsidized price for a 64GB 4GS. :eek:
 
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