You are arguing with people that think like this:
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iPhone 5 - black version scuffs (merged)
- Thread starter Pagemakers
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You are arguing with people that think like this:
Damn, I have black IP5 and i so wanted black IP5. But now, I think I would swap it for a white one
I absolutely HATE it when i have something that i want, it confuses me as well.
Not noticing an issue doesn't make it a non-issue. Recalls happen all the time across many product lines, and the owners are surprised when they get the recall in their mail.
I've seen many surprising examples of nicks and dings on brand new iPhones here. But some of the examples are so slight and so minuscule that I just can't believe people are fussing over them.
It is not meant to be insulting, but to explain that people naturally have higher or lower attention to detail. I would venture to say that posters on this site would naturally have a higher attention to detail. It is in the nature of the tech gadget enthusiast. You wanted to poll 1500 of average customers, or not tech gadget enthusiasts, and therefore that issues might factor in.
Again I'm not trying to say that there isn't an issue, nor saying that the damage isn't present. I'm trying to say is that a simple, unfiltered and unmonitored, poll is not good enough data to have a blanket statement that 40% of buyers have this issue.
Yeah. That would be called anodizing.
1. What is anodizing?
A coating of aluminum oxide is grown from the aluminum by passing an electrical current through an acid electrolyte bath in which the aluminum is immersed. The coating thickness and surface characteristics are tightly controlled to meet end product specifications.
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4. How do you color aluminum?
There are four ways to color aluminum:
Dye: The freshly anodized part is immersed in a liquid solution that contains dissolved dye. The porous anodic coating absorbs the dye. The intensity of color is related to the thickness of the anodic film, the dye concentration, immersion time and temperature, among other things.
Electrolytic Coloring (a.k.a. "two-step") - After anodizing, the metal is immersed in a bath containing an inorganic metal salt. Current is applied which deposits the metal salt in the base of the pores. The resulting color is dependent on the metal used and the processing conditions (the range of colors can be expanded by overdyeing the organic dyes). Commonly used metals include tin, cobalt, nickel, and copper.
Integral Coloring - This so-called one-step process combines anodizing and coloring to simultaneously form and color the oxide cell wall in bronze and black shades while more abrasion resistant than conventional anodizing.
Interference Coloring - An additional coloring procedure, recently introduced, involves modification of the pore structure produced in sulfuric acid. Pore enlargement occurs at the base of the pore. Metal deposition at this location produces light-fast colors ranging from blue, green and yellow to red. The colors are caused by optical-interference effects, rather than by light scattering as with the basic electrolytic coloring process.
Statistical analysis and polls should not be filtered. If you have someone decide what data is relevant and deciding what data to throw away based on what they think and feel, the result becomes tainted and void.
Got off the phone with apple support. Had a different experience then some of you
Guy basically said I could send the phone back and be phoneless till they received ours and send us new ones. Or I could buy apple care? Does that sound fair?i bought through apple.com and I'm surprised at this guys attitude about it.
Made a genius appointment for tomorrow to try to handle this in person
Guy basically said I could send the phone back and be phoneless till they received ours and send us new ones. Or I could buy apple care? Does that sound fair?i bought through apple.com and I'm surprised at this guys attitude about it.
Made a genius appointment for tomorrow to try to handle this in person
Congratulations on basing your statement on a feeling, not any even remotely objective evidence.
What poll were you looking at ?
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I meant filtered in the sense of not having people respond to the poll who don't even own an iPhone 5, or the people who felt the need to create an account to respond more than once. This poll more than likely contain these issues because it is not monitored or filtered. I never said filter actual useful data.
I see three options indicating no damage, one indicating damage out of the box. But you are correct, looks like I did some math incorrectly there.
Quite the opposite. It's clear from your last few posts that it's actually you who has no idea how statistical data is collected and interpreted. The fact that you think this poll reflects anything outside of this forum says everything. No statistician would even draw any solid conclusions about this community based on the result of this poll.
As I said earlier, methodology.
Mine is essentially flawless but I intend to use a case with it just to be sure it stays that way. I've bought a cheap silicon case for now. I'll buy a nicer case when all the manufacturers have their new models out.
As for this poll, I think we should take it with a massive, MASSIVE pinch of salt.
First you have a self selection bias. People with no problems with their device are far less likely to click on this thread and take the time to vote. This is a massive bias problem which happens with any self selected group. A better method would be to go and contact 2000 buyers and ask them each the question. That would eliminate this bias.
Secondly you have the issue of lack of evidence - how can we be sure that all those "damaged out of the box" reports or even the scuffed reports are true? Macrumors is filled with anti-Apple trolls. Would anyone here put it past them to click on that option just to skew the poll and give them some new ammo to attack Apple with? Also we have no idea how those who have scuffed their devices have treat them though that's a lesser issue if all we wish to learn is the overall instances of scuffing.
Thirdly you have the main problem - the sample is far too small. Apple saw 2 million pre-orders on day one. We should assume that about 4 million iPhone 5 devices are now in use. You've got less than 2000 votes here. If we assume that 3 - 3.5 million of those pre-orders are the black model, the sample here is almost vanishingly small. Certainly not large enough to diminish the impact of self selection bias and dishonesty which will skew the poll.
We might be able to, at a very, very rough estimate, say that between 2-20% of black iPhone 5s have suffered scuffing either in the box or within the first couple of days of use. It could be much lower, of course. I suspect, if it is a wide spread issue, we'll hear about it more widely in the mainstream news media.
As a side point re. the general question of robustness, arguably the iPhone 5 is a step in the right direction. Drop tests have shown that the iPhone 5 fairs very well compared to phones like the Galaxy S3 in terms of real, structural damage. It's clearly far more robust than the 4/4S when it comes to withstanding impacts. It is, however, likely more vulnerable to scratching and scuffing on the chassis if not on the front panel. So it's tougher in one sense - you're far less likely to render this new iPhone unusable than the last model, but that comes hand-in-hand with a greater chance of minor cosmetic damage. I guess that's a decent trade-off all told.
As for this poll, I think we should take it with a massive, MASSIVE pinch of salt.
First you have a self selection bias. People with no problems with their device are far less likely to click on this thread and take the time to vote. This is a massive bias problem which happens with any self selected group. A better method would be to go and contact 2000 buyers and ask them each the question. That would eliminate this bias.
Secondly you have the issue of lack of evidence - how can we be sure that all those "damaged out of the box" reports or even the scuffed reports are true? Macrumors is filled with anti-Apple trolls. Would anyone here put it past them to click on that option just to skew the poll and give them some new ammo to attack Apple with? Also we have no idea how those who have scuffed their devices have treat them though that's a lesser issue if all we wish to learn is the overall instances of scuffing.
Thirdly you have the main problem - the sample is far too small. Apple saw 2 million pre-orders on day one. We should assume that about 4 million iPhone 5 devices are now in use. You've got less than 2000 votes here. If we assume that 3 - 3.5 million of those pre-orders are the black model, the sample here is almost vanishingly small. Certainly not large enough to diminish the impact of self selection bias and dishonesty which will skew the poll.
We might be able to, at a very, very rough estimate, say that between 2-20% of black iPhone 5s have suffered scuffing either in the box or within the first couple of days of use. It could be much lower, of course. I suspect, if it is a wide spread issue, we'll hear about it more widely in the mainstream news media.
As a side point re. the general question of robustness, arguably the iPhone 5 is a step in the right direction. Drop tests have shown that the iPhone 5 fairs very well compared to phones like the Galaxy S3 in terms of real, structural damage. It's clearly far more robust than the 4/4S when it comes to withstanding impacts. It is, however, likely more vulnerable to scratching and scuffing on the chassis if not on the front panel. So it's tougher in one sense - you're far less likely to render this new iPhone unusable than the last model, but that comes hand-in-hand with a greater chance of minor cosmetic damage. I guess that's a decent trade-off all told.
Ok here was my experience
Booked an appointment early today, went in told them about the scuffs, they replace it no questions ask ... Very nice of them
Here is the twist
Took a look at 2 replacements + 1 the employee rejected
Both of them had discolourations on both size, black dots and yellow showing, plus one had a big scuff at the bottom edge
I ended up not taking either, and I booked another appointment at another store later on to try my luck
Will keep you guys updated
Booked an appointment early today, went in told them about the scuffs, they replace it no questions ask ... Very nice of them
Here is the twist
Took a look at 2 replacements + 1 the employee rejected
Both of them had discolourations on both size, black dots and yellow showing, plus one had a big scuff at the bottom edge
I ended up not taking either, and I booked another appointment at another store later on to try my luck
Will keep you guys updated
You have no more of a basis to prove a non-issue than anyone has to prove an issue at this point. Stop trying to pretend you do.