enophi1
macrumors 6502a
No I don't, you can check if you like, I have copied and pasted as the thread has been progressing. Not from the beginning of the thread of course, but since I suggested this method.
iPhone 5 - black version scuffs (merged)
- Thread starter Pagemakers
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No I don't, you can check if you like, I have copied and pasted as the thread has been progressing. Not from the beginning of the thread of course, but since I suggested this method.
skidbubble
macrumors 6502
People have claimed they are in the store opening up 5-10 brand new phones until they get one that is to their satisfaction. My question is:
What then becomes of all of those opened phones?
Surely Apple is not turning around and selling them as new.
What then becomes of all of those opened phones?
Surely Apple is not turning around and selling them as new.
Sneakyfox
macrumors regular
My guess is they'll send them back, disassemble and re-house.
The interiors will still be in good working order and essentially of some value.
They'd then offer them as refurbishment devices.
Bentroxell
macrumors member
They might end up as refurbs.
The way I see it is, if they bring out a phone that has been opened you can be sure that it's a phone they opened for a previous customer and they rejected it because of a small scuff.
Remember that not everyone will inspect their phone like we do, most will probably be glad they got one.
Mine is good news to be honest, i had received my iPhone 5 on Friday and found a scratch near the lock button, i called Apple in the evening that same day and the lady apologiesd for the poor quality check, she said she will send out a replacement, today i checked up when i would receive the phone and its on the 25th of September! That is a quick shipment date seeing as i phoned in the evening. So i would have my old one for a bit as well when i get my new iPhone, till the courier rings me and arranges to pick up my old iPhone, so i'm all good, going to be a bit cheeky and not give the headphones and lightening cable with my damaged iPhone 5 haha.
striker33
macrumors 65816
I'm struggling to see the point of it then, as it produces inaccurate results.
hadleydb
macrumors 6502
I have a damaged black 32GB. It's a week 36 Factory DN. I have a small nick in the top. My wife and mom have the same week 36 factory DN and they are flawless. I guess it's hit and miss. I'm not sure if I should take it back or just live with it. It just bugs me because it is new.
striker33
macrumors 65816
So a little mark on your phone warrants theft?
Well this wouldn't of happened if i hadn't received a damaged phone!
Oppressed
macrumors 65816
What the hell kind of logic is that? Are you saying Apple made you steal from them?
Nope, i am getting a sealed iPhone, not just the phone, had confirmed it from Apple.
Well then they are being more than fair, I wouldn't push your luck.
gonzalo12345
macrumors member
ltb7
macrumors 6502
Nutcracker33
macrumors newbie
Finished with my second appointment of the day
walked out with a flawless Black, finally !!
very happy with the whole experience
Flawless Black
Production week: 36
Factory: DN
good luck to all of you in getting it replace !
walked out with a flawless Black, finally !!
very happy with the whole experience
Flawless Black
Production week: 36
Factory: DN
good luck to all of you in getting it replace !
fishmd
macrumors 68000
Did you do a full return and open up from a new box or go with the genius bar white box replacement?
jabingla2810
macrumors 68020
Has anybody tried a black marker or Sharpie to cover up at marks?
boomhower
macrumors 68000
So your just a thief then? Why not just go in the store and stick a couple cables in your pocket. It's the exact same thing.
I think the main thing to take away from this is that;
A) There have been damaged (and flawless) phones reported here from all production weeks.
B) There have been damaged (and flawless) phones reported here from all factories.
It's clear that it's not a machine in a single factory that has had some temporary problems. It's a bigger problem than that. There is something wrong with the production in all their factories. Hopefully they can figure this out pretty soon to ensure that no more phones come scuffed out of the box.
Of course, the main cause of the problem is that the chamfer is pretty weak judging by all reports and videos on youtube. It's easy to damage the chamfer and that is unlikely to change at least until the next iPhone release... The edges are likely to get scuffed up pretty quickly through normal use unless you are using a case. At least we can be "happy" that the back side and the glass appear to be quite durable...
soldierblue
macrumors 6502
They will.
PJJSPA
macrumors newbie
I bought 3 black 16Gb phones in total, 2 from Apple and 1 from Koodo. All the phones were sealed in their boxes. The first Koodo phone had some paint worn off the front bezel edge and Koodo replaced it. The second had 2 significant dents in the rear casing, and the SIM tray didn't sit flush with the body, and they replaced that too. The third has a small chip in the glass but my daughter was so fed up that she decided it was the best of a bad bunch and to keep it. Of the two Apple direct phones, one is flawless (mine) and the other has a small chip and paint missing on the rear bezel edge (my wife's). I'm looking forward to see what (if anything) Apple has to say on the matter?
Here's what the chip on my wife's phone looks like. The chip in the glass on my daughter's is more subtle.
Attachments
49rfaithful
macrumors newbie
Flawless.
Week 32 factory C3 (Black )
Week 32 Factory C3 (White)
Week 33 Factory C3 (White)
Week 33 Factory C3 (White)
Week 35 Factory F2 (White)
Week 35 Factory DN
Week 35 Factory DN
Week 36 Factory C3
Week 37, Factory F2 (Black)
Damaged.
Week 33 Factory DN (Black)
Week 34 Factory F2
Week 34 Factory DN
Week 36
Week 36 Factory C3
Week 36 Factory ?
Week 36 Factory DN
Week 37 Factory C3
Week 37 Factory DN
Week 37 Factory DN (Black) (glue residue)
Week 37 Factory F2
Added my damaged black, i5 to the list. Week 36, DN and replacement Week 37, F2 (also with a nick). Waiting a week and will swap again..
Week 32 factory C3 (Black )
Week 32 Factory C3 (White)
Week 33 Factory C3 (White)
Week 33 Factory C3 (White)
Week 35 Factory F2 (White)
Week 35 Factory DN
Week 35 Factory DN
Week 36 Factory C3
Week 37, Factory F2 (Black)
Damaged.
Week 33 Factory DN (Black)
Week 34 Factory F2
Week 34 Factory DN
Week 36
Week 36 Factory C3
Week 36 Factory ?
Week 36 Factory DN
Week 37 Factory C3
Week 37 Factory DN
Week 37 Factory DN (Black) (glue residue)
Week 37 Factory F2
Added my damaged black, i5 to the list. Week 36, DN and replacement Week 37, F2 (also with a nick). Waiting a week and will swap again..
I might just do that you know, thanks for the advice. Over exaggerating for no reason.