I can't find any related cases, but here it goes. I have never bought Applecare+ or the carrier insurance for any of my phones and when I lost them or broke them I just bought a new one full price off contract. After losing 3 iPhone 5's I figured I'd tack on the $6.99/month insurance from AT&T several months ago. I had a small minor chip on the top left of the phone which only ran down an inch and curved leftwards back off-screen - yesterday I dropped it at work and at around 3pm I called Apple to schedule a Genius appointment and was aware of the $149 display replacement available and confirmed this with the store before I walked in. Within the timeframe of 3pm-7pm I had realized the insurance I had on only my line and went to AT&T at the mall to see what they could do. They said call or visit the website to file a claim. So I figured, $149 for a screen replacement or just $200 for a full device replacement - no brainer. I wanted to do this process as quick as possible, entered all information necessary (security check, description of the event that damaged the phone, etc) and I just noticed the small detail in my replacement device - they are shipping me a 32GB Silver 5S, now I assumed this is because only the 5C, 5S and 4S are currently available and the 5 has been discontinued... Very interesting, I am not complaining at all and just wondering if anyone else has had the same result through this carrier insurance add-on. Relevant image attached. I have to wait till Tuesday, no biggy, unfortunate things always happen to occur to me on weekends. So now just waiting for the arrival so I can send my damaged device back.