Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

iPhone Iphone 5 Issues pleaseee helpp!!! :(

If you hold the power and home button for 20 or so seconds what does it do? Apple logo and then black? If so how long does the apple logo stay up.
 
so, maybe your device really isn't eligible for the requested build LOL

alright, here it goes:

put

your

phone

in

DFU

mode
 
I could be wrong, but, you shouldn't get that message, as others are saying here, it seems you are not in DFU mode

...connect to your mac, then put the phone in DFU mode (follow the method in this vid, below), when it pops up to restore, click ok, then use option key to click on restore and select the iOS 6.1.4 .ipsw. This is assuming you have 6.1.4 from a previous update through iTunes, if not, you need to make sure you are using the correct .ipsw for your version of iPhone 5 (GSM or CDMA).

Try again using this method: http://youtu.be/2pGYzSXn3Bw?t=1m24s ...if you are not sure if you have the correct .ipsw for your device, go back to the beginning of the vid.
 
SimsDelt said:
If you hold the power and home button for 20 or so seconds what does it do? Apple logo and then black? If so how long does the apple logo stay up.
Click to expand...

when it turns on it funny cause my screen is white with apple logo black and it stays for like 3 sec and then turns into DFU mode where it shows the cable to plug in the itunes....helpppp
 
rikselt said:
when it turns on it funny cause my screen is white with apple logo black and it stays for like 3 sec and then turns into DFU mode where it shows the cable to plug in the itunes....helpppp
Click to expand...
that is NOT DFU mode! we have been trying to tell you this.

Take a deep breath, slow down, chill, check out my previous comment and watch the youtube video link posted.
 
That's what we keep telling you. That isn't DFU mode. Follow the instructions to go into DFU mode. DFU is a totally black screen with nothing on it. The only way u even know u are in it is that iTunes will come up with a connected phone. And your computer will show it too
 
Put your device in DFU mode by holding the power and home button for 10 seconds, letting go of the power button, and continuing to hold down the home button.

Then hold option+restore in iTunes and select the iOS 7 IPSW for your device.


If all else fails, have you used Tinyumbrella before? That may have messed with the hosts file.
 
benji888 said:
I could be wrong, but, you shouldn't get that message, as others are saying here, it seems you are not in DFU mode

...connect to your mac, then put the phone in DFU mode (follow the method in this vid, below), when it pops up to restore, click ok, then use option key to click on restore and select the iOS 6.1.4 .ipsw. This is assuming you have 6.1.4 from a previous update through iTunes, if not, you need to make sure you are using the correct .ipsw for your version of iPhone 5 (GSM or CDMA).

Try again using this method: http://youtu.be/2pGYzSXn3Bw?t=1m24s ...if you are not sure if you have the correct .ipsw for your device, go back to the beginning of the vid.
Click to expand...

yesssssss i have tried doing the DFU MODE where you off your phone and press the power button and home button for 10 sec then release the power, continuing to hold down home button until the messgae pops up saying recover mode has detected then hold alt and put the ipsw firmware 6.1.4 but still the error pops up as (The IPHONE COULD NOT BE RESTORED. THIS DEVICE ISN'T ELIGIBLE FOR THE REQUESTED BUILD):(

----------
MVRL said:
you've gotta be trolling us..
Click to expand...

hey please dont say such things, i am here trying to fix my phone and all stress out and your accusing me? if you dont believe me i can send you pics or video
 
You have the wrong firmware then. If you are really in DFU and it gives you that error you need to download the firmware again. And have you fixed your host file too?
 
benji888 said:
that is NOT DFU mode! we have been trying to tell you this.

Take a deep breath, slow down, chill, check out my previous comment and watch the youtube video link posted.
Click to expand...

omgggg. yesssssss i have tried doing the DFU MODE where you off your phone and press the power button and home button for 10 sec then release the power, continuing to hold down home button until the messgae pops up saying recover mode has detected then hold alt and put the ipsw firmware 6.1.4 but still the error pops up as (The IPHONE COULD NOT BE RESTORED. THIS DEVICE ISN'T ELIGIBLE FOR THE REQUESTED BUILD)

----------

----------
SimsDelt said:
That's what we keep telling you. That isn't DFU mode. Follow the instructions to go into DFU mode. DFU is a totally black screen with nothing on it. The only way u even know u are in it is that iTunes will come up with a connected phone. And your computer will show it too
Click to expand...

omgggg. yesssssss i have tried doing the DFU MODE where you off your phone and press the power button and home button for 10 sec then release the power, continuing to hold down home button until the messgae pops up saying recover mode has detected then hold alt and put the ipsw firmware 6.1.4 but still the error pops up as (The IPHONE COULD NOT BE RESTORED. THIS DEVICE ISN'T ELIGIBLE FOR THE REQUESTED BUILD)
:(:(:(:(:(

----------
AboutThisMac said:
When you installed iOS 7, was it the GM?
Click to expand...

ohh okay no it wasnt the gold master, it was beta 6 and i am not a developer but i installed it using methods online. so the questions arises is that i am having alot of problem right now after all this. will i be able to restore if i register as a developer???? :(

----------
SimsDelt said:
You have the wrong firmware then. If you are really in DFU and it gives you that error you need to download the firmware again. And have you fixed your host file too?
Click to expand...

when you said host file and sent me the vid , i have a macbook and i havent or never jailbroken my phone. yes i have tried tinyumbrealla but still it doesnt work. yes i did download the right firmware which is model A1428 but still i am having the same problem of not restoring and the message still pops up as not eligible for the requested build
 
Tiny umbrella will modify your host file. Google how to edit your host file to fix error 3194 and error 21 for a Mac.
 
SimsDelt said:
Tiny umbrella will modify your host file. Google how to edit your host file to fix error 3194 and error 21 for a Mac.
Click to expand...

yes, yes i did that with tiny umbrella and when i clicked advanced, the unticked icons was already unticked, i didnt have to untick it
 
I Pm'd you... Other than that I'm out if options. DFU + the correct firmware will not throw an error unless there is some sort of hardware issue.

I would start over from the beginning. Make sure you in are true DFU and not the iTunes logo and cord . Make sure you have the correct firmware and not the CDMA version. And read up on how to manually edit your host file to fix the 3194 error (same thing to fix 21 error too). Do it manually, not using TinyUmbrella.

Other than that I'm not sure buddy. The steps above are exactly what an apple genius would do at a store.
 
Have you tried a restore normally. I mean without selecting ipsw file and letting itunes do its thing
 
Sounds like after all this the only sensible solution is to take it to Apple and tell them you found your phone in this state and you can't get out of it. Let them figure it out for you since clearly you aren't able to do it yourself.
 
OP I had this problem when restoring. I fixed it by going into RECOVERY (iTunes logo with plug). I also erased part of the hosts file with (http://www.youtube.com/watch?v=zfwKFvSSyNs) that video. Once I had these things done I went into iTunes and just clicked restore and it downloaded 6.1.4 and installed.

So to make this easier:
1) Make sure iPhone is in recovery
2) edit hosts file like in the video
3) Open iTunes and click restore

Make sure to restart iTunes before attempting restore!
 
Here's an idea, don't randomly install a questionable file of an OS beta when you clearly have no idea what you're doing and have no ability to deal with the consequences. While you're at it, do us a favor and don't breed.
 
You are in recovery mode NOT in DFU.
Recovery shows connect to itunes screen on phone, DFU shows black screen

It is 2 different modes.

To get in to DFU
hold power and home until phone turns of
keep holding both for 7 more seconds
release power while keep holding home for 10 more seconds
The phone screen will be completely black and itunes will report a iphone in recovery mode, which it isn't but itunes doesn't know the difference.


From the iphone wiki:
Error 21

Custom firmware restore fail (PwnageTool since 4.1). You have to put your device into the DFU mode and not into recovery mode. Device won't boot correctly an stuck at the Apple logo after the error. Press and hold power and home button until it reboots.

Error when using Sauriks server for a restore with iOS 5.x in the recovery mode at least on a A5 device.

This error can also happen when you try to restore an iPod with hardware dfu. Use iREB r5 to solve this.

You are trying to update to a beta firmware without UDID activation.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back