Had the same error "We are unable"...
I simply pressed "continue" or whatever the button is on the error screen, which produced the time warner cable homepage in the mini window. After signing in to "TWCServices", I then pressed an ESPN channel in app, which inherently tried to force authentication.
Since I was in time warner wayfarer service portal, in recognized I was good to go, and gave me access. Have since bounced my IpAd running ios6 and no issue when relaunching.
Hope this helps.
I don't see "TWCservices" anywhere on that page...Had the same error "We are unable"...
I simply pressed "continue" or whatever the button is on the error screen, which produced the time warner cable homepage in the mini window. After signing in to "TWCServices", I then pressed an ESPN channel in app, which inherently tried to force authentication.
Since I was in time warner wayfarer service portal, in recognized I was good to go, and gave me access. Have since bounced my IpAd running ios6 and no issue when relaunching.
Hope this helps.
Had the same error "We are unable"...
I simply pressed "continue" or whatever the button is on the error screen, which produced the time warner cable homepage in the mini window. After signing in to "TWCServices", I then pressed an ESPN channel in app, which inherently tried to force authentication.
Since I was in time warner wayfarer service portal, in recognized I was good to go, and gave me access. Have since bounced my IpAd running ios6 and no issue when relaunching.
Hope this helps.
What cable provider do you have? It's been a week now and TWC customers like me still can't log in.
I'm guessing that distenggent didn't get the mobile version of the TWC home page because he signed in from the iPad. But for those of us trying it from the iPhone 5, those options aren't available from the mobile site.