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iPhone 5C went in the washing Machine :(

Ironduke

Ironduke

Suspended
Original poster
Nov 12, 2006
1,364
266
England
when it came out it was working so i quickly turned off and used a cool tower fan to dry it out, after several hours i turned the phone back on and noticed it had blotches and streaking under the digitizer and was not full responsive to touches

I bought the 5C in November of last year and have applecare too, i dont suppose either the original warranty or applecare cover this type of damage?

im in england any ideas?
 
I would normally say no, AppleCare won't cover this (because I couldn't image that they would). However, my sister just went through this, and to my surprise, yes AppleCare (plus, I think) covers this.

Edit: This was in the US. Perhaps the plans are different for each country; I am not sure.
 
Ironduke said:
when it came out it was working so i quickly turned off and used a cool tower fan to dry it out, after several hours i turned the phone back on and noticed it had blotches and streaking under the digitizer and was not full responsive to touches

I bought the 5C in November of last year and have applecare too, i dont suppose either the original warranty or applecare cover this type of damage?

im in england any ideas?
Click to expand...

I think this is your excuse to buy the iPhone 6, well played.
 
Apple Care if you have it should cover it. Other the that I believe you can get an out of warranty replacement but im on sure of what the price is in England.
 
Sounds like it could have been saved with a bag of rice and 24 hours or so. No AppleCare doesn't cover accidental damage, however they may offer you an out of warranty replacement for £120 or so, which is probably worth paying even to sell the phone on.
 
(2) Service Events. ADH coverage only applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected and unintentional external event (e.g. drops and liquid contact)
 
Ironduke said:
when it came out it was working so i quickly turned off and used a cool tower fan to dry it out, after several hours i turned the phone back on and noticed it had blotches and streaking under the digitizer and was not full responsive to touches

I bought the 5C in November of last year and have applecare too, i dont suppose either the original warranty or applecare cover this type of damage?

im in england any ideas?
Click to expand...

The only piece of important info is whether you have Applecare, or AppleCare +.

If you have Applecare +, you will get it replaced in an Apple store for £55.

If you don't have AppleCare +, you have the option of getting your phone swapped for a refurb (new condition) 5C at the cost of £206.44 (inc £7.44 for delivery if you choose not to do it in store), or £199 in store.
 
Dangerous Theory said:
Sounds like it could have been saved with a bag of rice and 24 hours or so. No AppleCare doesn't cover accidental damage, however they may offer you an out of warranty replacement for £120 or so, which is probably worth paying even to sell the phone on.
Click to expand...

USA apple care covers liquid damage.. UK doesn't?
 
If you BOUGHT Apple insurance, then you have AppleCare + and your phone should be replaced for A fee, around $79. If you only have standard warranty you can get an out of warranty replacement for $269.
 
just softner and regular soap powder

I have buried the phone in Rice in a plastic tub for the night hopefully this will work otherwise i might try the house insurance:)
 
Ironduke said:
just softner and regular soap powder

I have buried the phone in Rice in a plastic tub for the night hopefully this will work otherwise i might try the house insurance:)
Click to expand...

I wouldn't count on the rice fixing it now since you have turned it on with liquid remaining in the system, which has more than likely caused several shorts.
 
AppleCare on iPhones is the + variety which covers accidental damage, so you will be covered.
 
As said, AppleCare+ covers up to two accidental damages, and you'll have to pay £55 to have it swapped.
Don't waste your time with rice. That is ridiculous.
 
Applecare covers manufacturer defects, Applecare plus covers accidental damage. The base extended warranty won't help you.
 
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