iPhone 5C went in the washing Machine :(

Discussion in 'iPhone' started by Ironduke, Sep 14, 2014.

  1. Ironduke Suspended

    Ironduke

    Joined:
    Nov 12, 2006
    Location:
    England
    #1
    when it came out it was working so i quickly turned off and used a cool tower fan to dry it out, after several hours i turned the phone back on and noticed it had blotches and streaking under the digitizer and was not full responsive to touches

    I bought the 5C in November of last year and have applecare too, i dont suppose either the original warranty or applecare cover this type of damage?

    im in england any ideas?
     
  2. TheBuffather macrumors 6502

    TheBuffather

    Joined:
    Jul 19, 2009
    Location:
    Orlando, FL
    #2
    I would normally say no, AppleCare won't cover this (because I couldn't image that they would). However, my sister just went through this, and to my surprise, yes AppleCare (plus, I think) covers this.

    Edit: This was in the US. Perhaps the plans are different for each country; I am not sure.
     
  3. marine0816 macrumors 6502a

    marine0816

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    #3
    I think this is your excuse to buy the iPhone 6, well played.
     
  4. The Doctor11 macrumors 603

    The Doctor11

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    Location:
    New York
    #4
    Apple Care if you have it should cover it. Other the that I believe you can get an out of warranty replacement but im on sure of what the price is in England.
     
  5. Sgh808 macrumors member

    Sgh808

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  6. Ironduke thread starter Suspended

    Ironduke

    Joined:
    Nov 12, 2006
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    England
    #6
    actually already have one coming was going to give the 5c to my father:cool:

    ----------

    post of the day:cool:
     
  7. Ayr macrumors 6502

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    Mar 8, 2014
  8. Dangerous Theory macrumors 68000

    Joined:
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    Location:
    UK
    #8
    Sounds like it could have been saved with a bag of rice and 24 hours or so. No AppleCare doesn't cover accidental damage, however they may offer you an out of warranty replacement for £120 or so, which is probably worth paying even to sell the phone on.
     
  9. marine0816 macrumors 6502a

    marine0816

    Joined:
    Mar 11, 2011
    Location:
    USA
    #9
    (2) Service Events. ADH coverage only applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected and unintentional external event (e.g. drops and liquid contact)
     
  10. Ortiz7983 Suspended

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    Aug 6, 2012
    #10

    This
     
  11. Azzin macrumors 68040

    Joined:
    Jun 23, 2010
    Location:
    London, England.
    #11
    The only piece of important info is whether you have Applecare, or AppleCare +.

    If you have Applecare +, you will get it replaced in an Apple store for £55.

    If you don't have AppleCare +, you have the option of getting your phone swapped for a refurb (new condition) 5C at the cost of £206.44 (inc £7.44 for delivery if you choose not to do it in store), or £199 in store.
     
  12. marine0816 macrumors 6502a

    marine0816

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    #12
    USA apple care covers liquid damage.. UK doesn't?
     
  13. Dangerous Theory macrumors 68000

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    Location:
    UK
    #13
    I believe you are referring to AppleCare+, not the regular included warranty?
     
  14. maliu macrumors 6502a

    Joined:
    Jun 24, 2010
    #14
    If you BOUGHT Apple insurance, then you have AppleCare + and your phone should be replaced for A fee, around $79. If you only have standard warranty you can get an out of warranty replacement for $269.
     
  15. Azzin macrumors 68040

    Joined:
    Jun 23, 2010
    Location:
    London, England.
    #15
    No AppleCare covers liquid damage, only the newer Applecare Plus.
     
  16. marine0816 macrumors 6502a

    marine0816

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    Location:
    USA
    #16
    Didn't know they still had regular AppleCare , I thought every iPhone was AppleCare+
     
  17. Ironduke thread starter Suspended

    Ironduke

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    Nov 12, 2006
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    England
    #17
    I got my applecare of ebay is applecare plus even available in the UK
     
  18. Ayr macrumors 6502

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  19. 3N16MA macrumors 65816

    3N16MA

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    #19
    Yes it is. If you look on the Apple UK site you will see that Apple does not even offer regular AppleCare only AppleCare+.
     
  20. karmatourer macrumors 6502a

    karmatourer

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    #20
    Which detergent were you using?;) That may be a issue.
     
  21. Ironduke thread starter Suspended

    Ironduke

    Joined:
    Nov 12, 2006
    Location:
    England
    #21
    just softner and regular soap powder

    I have buried the phone in Rice in a plastic tub for the night hopefully this will work otherwise i might try the house insurance:)
     
  22. Dangerous Theory macrumors 68000

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    UK
    #22
    I wouldn't count on the rice fixing it now since you have turned it on with liquid remaining in the system, which has more than likely caused several shorts.
     
  23. *~Kim~* macrumors 6502

    Joined:
    May 6, 2013
    Location:
    UK
    #23
    AppleCare on iPhones is the + variety which covers accidental damage, so you will be covered.
     
  24. LostSoul80 macrumors 68020

    LostSoul80

    Joined:
    Jan 25, 2009
    #24
    As said, AppleCare+ covers up to two accidental damages, and you'll have to pay £55 to have it swapped.
    Don't waste your time with rice. That is ridiculous.
     
  25. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #25
    Applecare covers manufacturer defects, Applecare plus covers accidental damage. The base extended warranty won't help you.
     

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