When I was talking to Apple they said that there are no pre-orders of the 5S and that you could go get one in store at 8AM but according to this chat rep from AT&T, you can pre-order the 5s from them on the 13th.. Not sure about it though.. Thank you for your patience! Your AT&T Representative will be with you shortly. Welcome! You are now chatting with 'CSR' ME: Hello, will the iPhone 5s be available on 9/20. CSR: Hi! Thank you for chatting with me tonight. I can answer any questions you have about the new iPhone. CSR: We will be releasing the iPhone 5s and 5c on 9/20/2013. ME: in stores??? ME: or online? ME: i don't want to wait on the line in apple ME: so i was wondering if i can go to an att store CSR: You can get it in stores or online. ME: on 9/20 on what time CSR: Let me see if I can find an exact time for you. ME: ok CSR: The store will release them once they are open, and you can preorder them online starting the 13th. ME: pre-order the 5s?? ME: I thought the 5s was on the 20th' CSR: You can preorder the 5s and the 5c on the 13th, and you can buy them at the store and take it home with you on the 2th. CSR: 20th* ME: are you sure about that? ME: i thought it was only the 5c preorder CSR: Nope, you can preorder both. CSR: I'm positive. ME: link me to the page if possible CSR: The page I'm looking at is an internal page that we can't email out, but I'm showing you can preorder it. ME: the 5s on the 13th ok. ME: will all stores have the 5s? CSR: All stores will have it on the 20th. You can pre order them on the 13th at a store or online. ME: ok thankss CSR: You're welcome. Have I resolved your reason for chatting with AT&T tonight?