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iPhone 5s Crashing
- Thread starter musika
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Yeah, same thing here. Although 10% of the time the unresponsiveness fixes itself without a respring. I've also had it completely restart once (actually I think I just had a black backlit screen indefinitely and I force restarted) but all other times have been a simple respring.
Mine it just happen right now it BSOD twice first when I click on assistive touch.
Then I tried to FaceTime my baby niece it BSOD on me... She is about to sleep and my brother try to show it to me then suddenly it crashes on me. Never had a IOS that crashes on me, starting from 3gs to iPad 2 to Iphone 4 to Iphone 5.
Then I tried to FaceTime my baby niece it BSOD on me... She is about to sleep and my brother try to show it to me then suddenly it crashes on me. Never had a IOS that crashes on me, starting from 3gs to iPad 2 to Iphone 4 to Iphone 5.
Well the brilliant folks at Apple got back to me yesterday after Sunday's crash and support call that I wrote about earlier.
I have had to restore the phone (which didn't necessarily work on the 1st 5s I had) and set it up as a new user, from a new user account on my MBP. For the next 48 hours I basically have a very expensive lightweight paperweight that can make calls. I can not install any apps or download anything on to the phone during this time. I can't access my iCloud to establish my contacts or any of that jazz. They want to see if it crashes with just the original software (obviously it's still running 7.0.2, though) or if other apps are interfering with the system.
I've run about a bazillion pages of safari open along with mail, camera, photos, iTunes Radio, text, well basically most of the apps that come on the phone (aside from iTunes, Game Center, newstand, passbook, and App Store since those are pretty pointless without my Apple ID) and so far, no problems, but I wouldn't expect there to be with so few apps taxing the phone.
Tomorrow, they'll be calling back and we'll go through the process of troubleshooting my apps to see which of them is screwing up the system. I guess the engineers will have a sequence of apps they want to try. Right now I'm very frustrated with having a very expensive phone that I can't do much more with than a basic flip phone. If it can't handle apps, then what's the point, right?
And viewing websites that have dedicated iPhone apps available is painful in Safari. Half of the functionality of the sites disappears. Facebook is particularly unusable, at least for me. Text disappears as I type only to reappear two lines later, pictures can't be viewed properly, it's a mess.
I'll keep you guys posted as I soldier on with the Apple engineers.
I have had to restore the phone (which didn't necessarily work on the 1st 5s I had) and set it up as a new user, from a new user account on my MBP. For the next 48 hours I basically have a very expensive lightweight paperweight that can make calls. I can not install any apps or download anything on to the phone during this time. I can't access my iCloud to establish my contacts or any of that jazz. They want to see if it crashes with just the original software (obviously it's still running 7.0.2, though) or if other apps are interfering with the system.
I've run about a bazillion pages of safari open along with mail, camera, photos, iTunes Radio, text, well basically most of the apps that come on the phone (aside from iTunes, Game Center, newstand, passbook, and App Store since those are pretty pointless without my Apple ID) and so far, no problems, but I wouldn't expect there to be with so few apps taxing the phone.
Tomorrow, they'll be calling back and we'll go through the process of troubleshooting my apps to see which of them is screwing up the system. I guess the engineers will have a sequence of apps they want to try. Right now I'm very frustrated with having a very expensive phone that I can't do much more with than a basic flip phone. If it can't handle apps, then what's the point, right?
And viewing websites that have dedicated iPhone apps available is painful in Safari. Half of the functionality of the sites disappears. Facebook is particularly unusable, at least for me. Text disappears as I type only to reappear two lines later, pictures can't be viewed properly, it's a mess.
I'll keep you guys posted as I soldier on with the Apple engineers.
So just tonight I was opening a document in pages when I hit the home button I got the bsod for the 1st time! 
I really think it's ios7... one of my friends is getting the reboots on his iPhone 5 after he instealled ios7. He is also a high user of the phone and multitasks a lot. This was never an issue with previous phones/ios's
I really think it's ios7... one of my friends is getting the reboots on his iPhone 5 after he instealled ios7. He is also a high user of the phone and multitasks a lot. This was never an issue with previous phones/ios's
Well, my 48 hours of penance was up today and yes, I still had Safari crash on me when nothing else was on the phone besides what Apple put on there. Sooo, my senior advisor set me up an appointment to take the phone back to the Apple store, again, to get a replacement, again.
My 3rd 5s in less than 2 weeks. I figure that's gotta be some kind of record. After I get the new phone, I'm to call Apple back for explicit instructions on setting it up and installing the apps I use. I refuse to go another 48 hours without having apps on the phone; it has been tortuous as it is these past 48.
You know, my dad had to do my original upgrade for me because I was in the hospital undergoing tests for increased intracranial hypertension. One of my former professors made a joke that maybe all the bad vibes from my head transferred into my phone, and I almost wonder if there isn't something to that. Not the bad vibes thing, but I had a head CT scan, and and MRI of my brain, and I wonder if there aren't lingering EMF or radiation levels that could be affecting my phone. It would be a huge leap I'm sure, and probably outside the realm of possibility, but who knows, right? Maybe I'm going to turn into the Incredible Hulk at any moment.
Until next time, my good people. Keep reporting those BSOD issues so Apple knows about them and they don't think I'm just some crazy woman! (Though I am crazy, but they don't need to know that....)
I've had the since issue ever upgrading my 4S to iOS 7. Now using 7.0.2 and the problem still persists. Screen blacks out, Apple logo appears, disappears after few seconds and screen remains black until I press and hold down wake/sleep button which then takes me to the lock screen.
It never seems to perform a full restart (the "hourglass" never comes on), just a prolonged "blackout".
I'm pretty sure it's related to iOS7 perhaps combined with specific app(s) conflicts.
No choice than to wait for Apple to uncover that bug.
It never seems to perform a full restart (the "hourglass" never comes on), just a prolonged "blackout".
I'm pretty sure it's related to iOS7 perhaps combined with specific app(s) conflicts.
No choice than to wait for Apple to uncover that bug.
On another thread someone suggested turning off the background app refreshes. This seems to take care of the issue.
I've had background app refresh turned off pretty much from the get go in order to preserve battery life. So that did not play any role with the crashes, at least not in my case.
7.0.2. Same issue here! It is always when multitasking and quickly switching between apps. I get the same quick reboot, where I see the Apple logo and then it's back. I don't think this is a hardware problem.
I should note that this is on a 32 GB 5S, and that its happened two versions of iOS 7 so far.
I should note that this is on a 32 GB 5S, and that its happened two versions of iOS 7 so far.
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I've had a couple of crashes just this afternoon while it's been restoring the backup from my 5. It also got stuck thinking the backup was still going on when it was finished, I had to tell it to cancel or it wouldn't let me install 7.0.2.
Oh pants, it was probably downloading music wasn't it? Wups...
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Meant to say I suspect it's software, remember the 5S is running a different version of iOS 7 from any other device as it's 64 bit.
Oh pants, it was probably downloading music wasn't it? Wups...
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Meant to say I suspect it's software, remember the 5S is running a different version of iOS 7 from any other device as it's 64 bit.
Experienced my first full crash. Got the 5S last Wednesday and everything was working perfectly fine (save for the constant Music App lockups, but that doesn't crash the whole phone).
Today, I launched a YouTube video from a link within Facebook and about 45 seconds into the video the whole screen went green. You could still see the controls so I thought at first it was just a bad video but when I clicked 'Done' or the home button, nothing happened. Had to do a full reboot.
Been meaning to report the Music App crashes to Apple so I'm going to have to include a second one for this instance now.
*sigh*
Today, I launched a YouTube video from a link within Facebook and about 45 seconds into the video the whole screen went green. You could still see the controls so I thought at first it was just a bad video but when I clicked 'Done' or the home button, nothing happened. Had to do a full reboot.
Been meaning to report the Music App crashes to Apple so I'm going to have to include a second one for this instance now.
*sigh*
It actually did also happen to me a few times while I was multitasking - although today it occurred right when I was playing time. In fact, in the last 2 occurrences it involved Super Hexagon, either playing it or switching to it. Anyone else has this game installed?
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Correction: No need to press and hold down - just a single press takes me back to the lock screen. Tested today.
Background refresh fix doesn't work
It may happen less frequently, but I just had my first reboot when multitasking. I was selecting the camera from multitasking.
It may happen less frequently, but I just had my first reboot when multitasking. I was selecting the camera from multitasking.
Searched before posting same issue. Mine has done this maybe 5-6 times. Freezes and locks up. Becomes unresponsive and need to do a reset / reboot.
Genius Bar appointment needed???
Genius Bar appointment needed???
This issue exists and has happened to both my 5S (I had Space Gray that I returned). I have experienced this during camera usage, otherwise my iPhone runs fine.
What happens?
- phone re-springs and everything goes back to normal - based on Diagnosis reports - low memory, camera and "unlimited sms" <--- dunno what that is.
But its not severe enough to bother me, I've had my 5S Silver one since last Wednesday - - and have experienced it about 3-5times (can't remember the exact #) since.
What happens?
- phone re-springs and everything goes back to normal - based on Diagnosis reports - low memory, camera and "unlimited sms" <--- dunno what that is.
But its not severe enough to bother me, I've had my 5S Silver one since last Wednesday - - and have experienced it about 3-5times (can't remember the exact #) since.
The problem is that when it resprings all apps are killed, including the phone. I'm afraid to do anything when on a call for fear the phone will reboot. It doesn't happen often, but once or twice a week is still too often for it to be happening. Hopefully it will be fixed in iOS 7.0.3 which is do within a week or two.