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Can't cancel it cause it was in an in store preorder. I tried that trick but no beuno

You even called that one special number? The escalation number, and they really wouldn't cancel it?

Call sprint up at 800 211 4727 then when the prompts come up hit 5 then 5 then 2.

This takes you to account services. They know what is going on i have called them i bet 10000 times in 14 years and i only call them. They are the last stop shop. They are the cancel department. They will ask you for your pin and ask the reason for your call.

Tell them you are fed up with sprint and have a order in for a Iphone 6 plus and want to cancel the order cause you are in a apple store and see 1 and want to buy it.

they 100% will do it in 2 minutes. Cause at the end of your call they HAVE TO ASK YOU did they solve the reason for your call. If you say no they have to send you to there manager.

They are told to do everything in there power to #1 solve your problem and #2 most importantly not let you cancel your account.

If you think i am full of BS ask Willx
 
You even called that one special number? The escalation number, and they really wouldn't cancel it?

Yeah I did. There literally is nothing to cancel. They told me I had to wait until something showed up in the system. Like, there literally is nothing there haha
 
Yeah I did. There literally is nothing to cancel. They told me I had to wait until something showed up in the system. Like, there literally is nothing there haha

WHAT THE ****. They took ur ****in money and they are telling you they can't give it back? What the ****. This is insane. Straight up theft.
 
I finally managed to get a hold of someone on the phone.
When I preordered my screen never popped up with an order number so I had to track it down from the Sprint Customer Service side.

My order number is 750913xxx.

I might be awaiting a while.

heres mine bro.youre just behind me 750905xxx
 
Yeah man. My angus is sore. They took my innocence.

That's pretty messed up dude. I mean, that's freakin crazy. There is something seriously wrong here, that they can take your money (charge you in full), and then tell you they can't give you your money back, since the item they sold you doesn't exist...

Wait what.

Ugh, I have such a bad feeling about this. I really feel like my 16gb + will be delayed beyond belief. Ugh. UGHHHHHHHHH. ARGHHHH.
 
Yeah it is pretty bizarre. Even the guy in the actual store was like........................

I this seriously takes 6 weeks man. This 4s is killing me haha
 
That's pretty messed up dude. I mean, that's freakin crazy. There is something seriously wrong here, that they can take your money (charge you in full), and then tell you they can't give you your money back, since the item they sold you doesn't exist...

Wait what.

Ugh, I have such a bad feeling about this. I really feel like my 16gb + will be delayed beyond belief. Ugh. UGHHHHHHHHH. ARGHHHH.

Did you get the space grey six plus? I got the gold 16gb 6+ and I am confident it will ship soon :cool:
does sprint warehouse still ship throughout the night?
 
Did you get the space grey six plus? I got the gold 16gb 6+ and I am confident it will ship soon :cool:

Yeah, I got the 16gb 6 + SG. Why are you so confident? I want some of that confidence. I WANT TO BE A CONFIDENT GIRL HERE!

(╯°□°)╯︵ ┻━┻

Sorry, getting a little bit delirious. Time to step away from the computer, and stop checking every 5 min to see if my stuff has updated.
 
This business where sprint.com can't track orders placed in stores and vice versa is ridiculous. What is this, the 20th century?! My local sprint store doesn't answer their phones, or at least they haven't been since preorder started, so I have to drive up there every time I smell a UPS truck in the area. UPS really got me on launch day, 2 drivers parked their trucks in the sprint store parking lot... and went to lunch in the strip mall. My wife is berating me for switching from AT&T (although she has her iphone6) and my nerves are just about shot from worrying about whether the buyback price for my 5S will be the same when my 6+ finally comes in. I need a drink and a nap. I'm old, get off my lawn!
 
Yeah, I got the 16gb 6 + SG. Why are you so confident? I want some of that confidence. I WANT TO BE A CONFIDENT GIRL HERE!

(╯°□°)╯︵ ┻━┻

Sorry, getting a little bit delirious. Time to step away from the computer, and stop checking every 5 min to see if my stuff has updated.

Because I got the color that was not the most popular
 
Yeah I did. There literally is nothing to cancel. They told me I had to wait until something showed up in the system. Like, there literally is nothing there haha

Did you pay with a credit card. I do know you can call Amex and Visa and they will investigate and cancel for you.
 
Maybe next time Apple will release 2 different black bezel iPhones. With two white options it lightens the load for those folks, whereas if you want a black bezel you're trapped with every other person who wants a black bezel.
 
Did you pay with a credit card. I do know you can call Amex and Visa and they will investigate and cancel for you.

Cash. This is my first time preordering a phone. The only phone I have gotten on RD is the Note. I will not be doing this again.
 
Updated list 9/22: Those who haven't received their phones

Originally Posted by RollTideFanGrl View Post
Here is an updated list for all who haven't received their phones. I'm missing some so please reply with your phone info and if it was in store or through Sprint.com

Preorder 64GB Space Gray


mille272- #30766 6+ 64GB Space Gray (10am) phone 9/12
catejust- #75060 6+ 64GB Space Gray (10:17am)
RollTideFanGrl- #75068 6+ 64GB Space Gray (1-2pm) received tracking number
Stark1701- #750729 6+ 64GB Space Gray
Jon815- #750776 6+ 64GB Space Gray (8pm)
willwillx- #75078 6+ 64GB Space Gray #75079 6+ 64GB Space Gray
iphone4life6901- #75088 6+ 64GB Space Gray


Preorder 64GB Silver


michikade - #75120 6+ 64GB Silver (4:38CDT) 9/16 website


Preorder 16GB Space Gray


Waifu- #72543 6+ 16GB Space Gray (10amPST) phone 9/12
Pockybandit - #75054 6+ 16GB Space Gray (1am PST) website 9/12
wall-ewonka- #750548 6+ 16GB Space Gray (1:35 PST) website 9/12
Jrodz81- #75054 6+ 16GB Space Gray (3:25 EST) website 9/12



Preorder 16GB Gold

Waifu- #72543 6+ 16GB Gold (10amPST) phone 9/12
eddicazares8- #750905 6+16GB Space Gray (6pm PST) website 9/13

Preorder 128GB Space Gray

psvillars- #7508820 6+ 128GB Space (6pm) website 9/13


**I will copy this list to each page going forward so we can see this guide. Please let me know so I can update the list if your received some type of confirmation.

**If anyone else received their tracking number or any updates let me know




@mille272 @catejust Have you guys received your tracking number or have any updates
 
Last edited:
Originally Posted by RollTideFanGrl View Post
Here is an updated list for all who haven't received their phones. I'm missing some so please reply with your phone info and if it was in store or through Sprint.com

Preorder 64GB Space Gray


mille272- #30766 6+ 64GB Space Gray (10am) phone 9/12
catejust- #75060 6+ 64GB Space Gray (10:17am)
RollTideFanGrl- #75068 6+ 64GB Space Gray (1-2pm) received tracking number
Stark1701- #750729 6+ 64GB Space Gray
Jon815- #750776 6+ 64GB Space Gray (8pm)
willwillx- #75078 6+ 64GB Space Gray #75079 6+ 64GB Space Gray
iphone4life6901- #75088 6+ 64GB Space Gray


Preorder 64GB Silver


michikade - #75120 6+ 64GB Silver (4:38CDT) 9/16 website


Preorder 16GB Space Gray


Waifu- #72543 6+ 16GB Space Gray (10amPST) phone 9/12
Pockybandit - #75054 6+ 16GB Space Gray (1am PST) website 9/12
Jrodz81- #75054 6+ 16GB Space Gray (3:25 EST) website 9/12



Preorder 16GB Gold

Waifu- #72543 6+ 16GB Gold (10amPST) phone 9/12
eddicazares8- #750905 6+16GB Space Gray (6pm PST) website 9/13

Preorder 128GB Space Gray

psvillars- #7508820 6+ 128GB Space (6pm) website 9/13


**I will copy this list to each page going forward so we can see this guide. Please let me know so I can update the list if your received some type of confirmation.

**If anyone else received their tracking number or any updates let me know




@mille272 @catejust Have you guys received your tracking number or have any updates

No tracking number here. I did talk to a Sprint rep who said they had no stock of iPhone 6 pluses in the warehouse. This was about 3pm today. But I do see 5 iPhone planes coming to land in Louisville in about two hours. This is the same amount of planes that went out on Thursday to prepare for Friday. I think this is batch two.
 
Originally Posted by RollTideFanGrl View Post
Here is an updated list for all who haven't received their phones. I'm missing some so please reply with your phone info and if it was in store or through Sprint.com

Preorder 64GB Space Gray


mille272- #30766 6+ 64GB Space Gray (10am) phone 9/12
catejust- #75060 6+ 64GB Space Gray (10:17am)
RollTideFanGrl- #75068 6+ 64GB Space Gray (1-2pm) received tracking number
Stark1701- #750729 6+ 64GB Space Gray
Jon815- #750776 6+ 64GB Space Gray (8pm)
willwillx- #75078 6+ 64GB Space Gray #75079 6+ 64GB Space Gray
iphone4life6901- #75088 6+ 64GB Space Gray


Preorder 64GB Silver


michikade - #75120 6+ 64GB Silver (4:38CDT) 9/16 website


Preorder 16GB Space Gray


Waifu- #72543 6+ 16GB Space Gray (10amPST) phone 9/12
Pockybandit - #75054 6+ 16GB Space Gray (1am PST) website 9/12
Jrodz81- #75054 6+ 16GB Space Gray (3:25 EST) website 9/12



Preorder 16GB Gold

Waifu- #72543 6+ 16GB Gold (10amPST) phone 9/12
eddicazares8- #750905 6+16GB Space Gray (6pm PST) website 9/13

Preorder 128GB Space Gray

psvillars- #7508820 6+ 128GB Space (6pm) website 9/13


**I will copy this list to each page going forward so we can see this guide. Please let me know so I can update the list if your received some type of confirmation.

**If anyone else received their tracking number or any updates let me know




@mille272 @catejust Have you guys received your tracking number or have any updates


ordered mine on sprint.com
Order number: 750548
6+ 16G SG
@ 1:35 Am PST

still not shipping info
 
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iPhone 6 Plus 64gb Gold on 9/12 after 7:00pm est
Order number 750779xxx

I finally got a tracking number via UPS MY Choice email at 9:41pm this evening, it should be here Wednesday. It still hasn't updated on sprint.com . But there is hope people :)
 
Everytime I see people who ordered after me get their shipping info, and getting their order this week because they went 64gb I die a little inside. This is why you don't make cheap decisions folks. :p
 
No tracking number here. I did talk to a Sprint rep who said they had no stock of iPhone 6 pluses in the warehouse. This was about 3pm today. But I do see 5 iPhone planes coming to land in Louisville in about two hours. This is the same amount of planes that went out on Thursday to prepare for Friday. I think this is batch two.

The reps are so unreliable. Any information they give unless its a tracking number should be ignored at this point. There are clearly iPhone 6 Pluses in the warehouse from all of the 64GB shipments today. I honestly don't see why people are calling/chatting with reps. Its given no advantage over sitting on your hands.
 
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It is unfortunate because the reps catch the heat from us. Their employer definitely hangs them out to dry in certain situations.
 
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