NM, I forgot it could be an SE.
[doublepost=1526782296][/doublepost]OP, how about having someone else replace your battery, or maybe even do it yourself?
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone 6(S)/Plus iPhone 6 Apple Store battery replacement garbage
- Thread starter RudySnow
- Start date
- Sort by reaction score
NM, I forgot it could be an SE.
[doublepost=1526782296][/doublepost]OP, how about having someone else replace your battery, or maybe even do it yourself?
I took an iPhone 6 to a 3rd party to get what they said was an official Apple battery about 3 weeks ago. Oddly, now in the battery menu where it shows what % is left it just shows —. The battery life is great but the iPhone doesn’t seem to know how to recognize it. I’m not sure how great those 3rd party battery replacements are. Does your phone say 100%?
This is a great explanation and here is a good real world example of the effects of an old battery.
Let’s say you are launching Messages, for example, on a 6S with a new and old battery. The CPU is requesting a lot of power from the battery quickly to load and display all of your conversations quickly. The old battery can’t deliver all of that power in a fast burst which is why the phone hangs up as it delivers the power at a slower pace; this causes the lag people get frustrated by. In rarer cases an app can’t reconcile the power demands it is programmed to ask for but doesn’t receive and therefore crashes back to the home screen. Now, if you were to erase the phone and start fresh you wouldn’t encounter as many lags because Messages doesn’t require as much power to load and display 0 conversations.
What Apple did was smooth out the burst demands; the overall performance slowed down but the chances of a long lag or crash are reduced. It’s similar to pressing the Eco button on your car. Max acceleration is reduced and shift points change; the car is a little more sluggish overall but efficiency is improved.
Last edited:
If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair.
https://support.apple.com/iphone/repair/battery-power
Apple reserves the right to decide if their is too much damage to attempt a battery replacement. In my opinion the damage well exceeded Apple’s requirements. You kiosk plan was your only choice as their standards are much lower.
Glad it worked out.
Glad it worked out.
I can share a similar experience, but on my MacBook Air. I came in to an apple authorized service center because the screen had a line across it, and I had AppleCare to boot. My MacBook Air has a dent on its body. The technician told me that it’s Apple policy, and they cannot accept my MacBook for screen repair, even though the dented part was on the keyboard side. It’s as if they expected a used device to be in perfect condition all the time.
Going home disappointed, I contacted Apple support via chat. It seems these people has more leeways in things. I explained the situations, and the chat support put a note on my file allowing repair. I went back to the same service center, and they finally accepted my MacBook Air for repair.
Another separate event, I came in to an Apple store to get a screen repair of my friend’s iPhone 6+. Cracked screen, out of warranty, we were prepared to pay for it. Next few days or so, I got a notice that the phone was ready for pickup. When I got there, the genius told me that the screen was too “damaged” that they couldn’t remove it without affecting other parts of the phone, so they gave us a “new” phone instead with the cost of screen repair. Now that’s a good experience.
I guess it all depends on the person who interacted with you and how they interpret the policy.
Going home disappointed, I contacted Apple support via chat. It seems these people has more leeways in things. I explained the situations, and the chat support put a note on my file allowing repair. I went back to the same service center, and they finally accepted my MacBook Air for repair.
Another separate event, I came in to an Apple store to get a screen repair of my friend’s iPhone 6+. Cracked screen, out of warranty, we were prepared to pay for it. Next few days or so, I got a notice that the phone was ready for pickup. When I got there, the genius told me that the screen was too “damaged” that they couldn’t remove it without affecting other parts of the phone, so they gave us a “new” phone instead with the cost of screen repair. Now that’s a good experience.
I guess it all depends on the person who interacted with you and how they interpret the policy.
Thanks for sharing. You are right... in my experience, it just depends on who you get. The same with phone support customer service with any company. I’m happy everything worked out for you. I once spilled a beer on my MBPro and it cost me $700 to fix pretty much everything... I bet no one would’ve been so kind to replace that for free! LOL!
