I am having a problem anytime I go to take a picture on my phone and the display is black. Generally the only way I can get the shutter to open is to swipe left or right to video or square mode and sometimes the screen will been show a live view. This is is on the front or rear camera it doesn't seem to matter. I have spent hours on the phone with Apple. I have reset my phone to factory settings. They even gave me a new phone but it is still happening it must be a software issue does anyone have any tips on how to solve this issue? It is absolutely frustrating.