iPhone 6s Plus Backlight

ouimetnick

macrumors 68020
Original poster
Aug 28, 2008
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Beverly, Massachusetts
I just received my new iPhone 6s Plus today. Ordered from at&t. Is this considered normal? It's like you can see the LEDs. On my old 5s, it's uniform. Kinda bothers me since I paid $500 for the phone (128GB with 2 year contract)

I contacted Apple, and they said since its brand new, at&t would be the people to deal with. at&t claims that once it's opened, it's Apple I deal with since its a warranty defect. Does anyone else have this screen issue? I haven't even taken the plastic protector off yet, and the phone sometimes telling me No Sim and then switches back wonder if it's the phone or SIM card? Haven't activated service yet.
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Newtons Apple

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Mar 12, 2014
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I am afraid it is just the way it is. You can start trading them in looking for better or get used to it. My 6S exhibits this same thing slightly and it does not bother me. I would never trade in my current phone for this but that is your choice to make.
 

mrex

macrumors 68040
Jul 16, 2014
3,284
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europe
Of course it is not fine, but that is a minimal light flow. Mine looks the same. I wouldnt bother to start the screen lottery if the screen is good. You may get a pissyellow uneven screen instead of a minir backlight issue which you dont notice all the time. Is it fine? Of course not, but your choice to start the screen lottery game...
 
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IconIc215

macrumors 6502
Oct 11, 2013
339
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It pretty much sums up the nature of the screens this year. It seems there are multiple issues with screens and if your lucky enough to get a phone with only one....I would keep it. Too many people are getting burned in replacing one issue and getting three on the next. There is no consistency at all this year with production. It all depends on how much time you want to invest in spending running to the store/genius appointments etc. I can say from experience it took me 5 returns/repurchase within the 14 day window to get one I am happy with. Looking back it was a complete waste of time. For some, you may go through 8 devices and the best one might turn out to be your original. I guess what I am saying is think it through before you start playing the replacement game as your not always guaranteed to come out with one better than what you have now.
 

DoctorKrabs

macrumors 6502a
Jul 12, 2013
676
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It's nice to know that after a month and a half, nothing has been done to fix this screen problem.
 

skiltrip

macrumors 68030
May 6, 2010
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New York
My 6S+ has that slight shading at the top. Same as yours. It's the nature of the device. Don't worry about it.
 

skiltrip

macrumors 68030
May 6, 2010
2,813
213
New York
It pretty much sums up the nature of the screens this year. It seems there are multiple issues with screens and if your lucky enough to get a phone with only one....I would keep it. Too many people are getting burned in replacing one issue and getting three on the next. There is no consistency at all this year with production. It all depends on how much time you want to invest in spending running to the store/genius appointments etc. I can say from experience it took me 5 returns/repurchase within the 14 day window to get one I am happy with. Looking back it was a complete waste of time. For some, you may go through 8 devices and the best one might turn out to be your original. I guess what I am saying is think it through before you start playing the replacement game as your not always guaranteed to come out with one better than what you have now.
Yeah. I hate the stress that comes along with the return game.

So far my first 6S+ has the dark blotch on lower left, didn't bother me, but had an issue with the headphone jack and headphone plugs not clicking in. They replaced it yesterday. Now the one I have has less of a dark blotch on the bottom left (still obviously not bothering me), but the volume button is sunken in a little too far, causing it to not work quite right with cases. I'm going back to the Apple Store today to take a look at the demo models so see how far from the norm my volume button is straying. If I can get another replacement, I will, but of course I stand the risk of getting a 3rd, unforseen "issue", or some other screen variance that may or may not be tolerable. I could have never guessed my current phone would have an "issue" with a volume button that's too flush to the body. Seems totally silly to even bring it up to an Apple Store employee, yet, it's real, and makes using a case a real pain in the backside to push the button in.
 

Trin813

macrumors member
Sep 18, 2014
79
23
Tampa
My screen looks identical. I was just going to live with it but now I'm having a few other issues with the phone so Apple Store I go...
 

thatanonymoususer

macrumors regular
Oct 12, 2015
248
315
I just received my new iPhone 6s Plus today. Ordered from at&t. Is this considered normal? It's like you can see the LEDs. On my old 5s, it's uniform. Kinda bothers me since I paid $500 for the phone (128GB with 2 year contract)

I contacted Apple, and they said since its brand new, at&t would be the people to deal with. at&t claims that once it's opened, it's Apple I deal with since its a warranty defect. Does anyone else have this screen issue? I haven't even taken the plastic protector off yet, and the phone sometimes telling me No Sim and then switches back wonder if it's the phone or SIM card? Haven't activated service yet. View attachment 598346 View attachment 598347 View attachment 598348
I had a slightly more extreme version of that with a 6s+ (at an angle, it looked almost completely dark at the top). When I took it in to the Apple Store, they set me up with a repair right away.
 

Newtons Apple

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It's nice to know that after a month and a half, nothing has been done to fix this screen problem.
And what would you expect Apple to do. The parts are made sometimes a year ahead of putting these devices together and there is little they can or are willing to do for "this" in a "month and a half".

Screens get bigger and yet they still have to have lighting and sometimes this happens. It is so slight that it is not worth the trouble but anyone who wishes can just wear themselves out, getting phone after phone until they realize that they are just the same.

Just go and buy an android.
 
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DoctorKrabs

macrumors 6502a
Jul 12, 2013
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And what would you expect Apple to do. The parts are made sometimes a year ahead of putting these devices together and there is little they can or are willing to do for "this" in a "month and a half".

Screens get bigger and yet they still have to have lighting and sometimes this happens. It is so slight that it is not worth the trouble but anyone who wishes can just wear themselves out, getting phone after phone until they realize that they are just the same.

Just go and buy an android.
No, parts are made at most 2 months before assembly, usually less. The screens being bigger isn't an excuse either because the regular iPhone 6 and 6 Plus (not S) don't have this bad backlight pattern issue. This is undeniably poor QC and no new iPhone should have screen quality that isn't equal or better than the older one.
 
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Newtons Apple

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No, parts are made at most 2 months before assembly, usually less. The screens being bigger isn't an excuse either because the regular iPhone 6 and 6 Plus (not S) don't have this bad backlight pattern issue. This is undeniably poor QC and no new iPhone should have screen quality that isn't equal or better than the older one.
Where is it written that "no new iPhone should have screen quality that isn't equal or better than the older one"?

LOL! This screen is brand new with the 3D touch sandwiched in it, so you can make up little statements like above.:p

And I would bet you all the parts were not made within two months of assembly but while you are making stuff up . . . .
 
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sunking101

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Sep 19, 2013
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It would appear that they started production of these within weeks of the iPhone 6 being released. My 6S+ is week 43.
 

DoctorKrabs

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Jul 12, 2013
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Where is it written that "no new iPhone should have screen quality that isn't equal or better than the older one"?

LOL! This screen is brand new with the 3D touch sandwiched in it, so you can make up little statements like above.:p

And I would bet you all the parts were not made within two months of assembly but while you are making stuff up . . . .
3D Touch shouldn't be a compromise. The 3D Touch components lie behind the backlight so it shouldn't have any effect on how evenly and clear the backlight spreads. It's not sandwiched between the LCD and backlight. The LCD is also the same as the 6.

Where is it written that the quality should be equal or better? Are you seriously asking me that as if it's acceptable to buy a new, upgraded iPhone that is of worse quality? So because Apple never told me explicitly that the quality would be equal, I should never expect it from an upgrade?

I'm making things up? How do you know your iPhone parts are made almost a year earlier? Where's your build log? Mass production for the newest iPhones doesn't even start until the July or August before a September launch, and that's for when demand is highest. They have been rushing out iPhones, and there's no way they parts have been hanging around long before assembly.

http://www.macrumors.com/2015/08/07/iphone-6s-production-late-august/
 

Newtons Apple

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3D Touch shouldn't be a compromise. The 3D Touch components lie behind the backlight so it shouldn't have any effect on how evenly and clear the backlight spreads. It's not sandwiched between the LCD and backlight. The LCD is also the same as the 6.

Where is it written that the quality should be equal or better? Are you seriously asking me that as if it's acceptable to buy a new, upgraded iPhone that is of worse quality? So because Apple never told me explicitly that the quality would be equal, I should never expect it from an upgrade?

I'm making things up? How do you know your iPhone parts are made almost a year earlier? Where's your build log? Mass production for the newest iPhones doesn't even start until the July or August before a September launch, and that's for when demand is highest. They have been rushing out iPhones, and there's no way they parts have been hanging around long before assembly.

http://www.macrumors.com/2015/08/07/iphone-6s-production-late-august/
So you still think all the parts were made within 8 weeks putting them together?

You are funny.
 

DoctorKrabs

macrumors 6502a
Jul 12, 2013
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So you still think all the parts were made within 8 weeks putting them together?

You are funny.
I just linked you a factual article from 5 weeks before the iPhone 6s launch saying mass production hadn't started. The same article says that all other components like chips had only been in production for weeks earlier. It's a fact that iPhones are built in that time frame. Deal with it.

Components for the iPhone 6s such as A9 chips and Force Touch-equipped display panels have been said to have been in production for several weeks now, and all of these components will be brought together at Foxconn's and Pegatron's facilities for final assembly.
Even if "several weeks" adds up to more than 8, it's still not the "sometime a year ahead" that you claimed without any proof.
 
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pafolder

macrumors newbie
Nov 5, 2015
7
2
I just received my new iPhone 6s Plus today. Ordered from at&t. Is this considered normal? It's like you can see the LEDs. On my old 5s, it's uniform. Kinda bothers me since I paid $500 for the phone (128GB with 2 year contract)

I contacted Apple, and they said since its brand new, at&t would be the people to deal with. at&t claims that once it's opened, it's Apple I deal with since its a warranty defect. Does anyone else have this screen issue? I haven't even taken the plastic protector off yet, and the phone sometimes telling me No Sim and then switches back wonder if it's the phone or SIM card? Haven't activated service yet. View attachment 598346 View attachment 598347 View attachment 598348
My iPhone 6s Plus is just 10 days old. Out of the box it did have the same issue at the top.
But over the time the bleeding has almost gone off. To hurry it up I left the screen on at max brightness for few nights.
Most complains concern freshly made phones.
I suppose time cures this issue.

Maybe not only time, but also ultra-violet rays emitted by backlight LEDs make screen base more matt. Will black screen @ max brightness be better for this?
 
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mrex

macrumors 68040
Jul 16, 2014
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europe
Unless you are constantly viewing your phone in that weird angle I wouldn't worry about it. They all have it.
well you can actually see it when watching the screen straight from the above and especially some light gray backgrounds.
 
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sjinsjca

macrumors 68020
Oct 30, 2008
2,058
395
Until Apple switches to SAMOLED you're SOL.
In which case we can all say Hello, Burn-In. #LingeringImageGate

Is there something in the water lately that is increasing the incidence of terminal OCD? I mean really, now. It's a phone, a tool, something to stick in your pocket and use for a year or two until a fancier one comes out.
 
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sjinsjca

macrumors 68020
Oct 30, 2008
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But over the time the bleeding has almost gone off. To hurry it up I left the screen on at max brightness for few nights.
Most complains concern freshly made phones.
I suppose time cures this issue.

Maybe not only time, but also ultra-violet rays emitted by backlight LEDs make screen base more matt. Will black screen @ max brightness be better for this?
Interesting about the improvement with time. Most probably it's an adhesive curing thing. Not much UV is emitted by those LEDs. (You're probably thinking of fluorescent backlights.)