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Carrier iPhone 7/7+ AT&T Pre-Order Thread

Called att and all the gave me was the dates posted in my email then I ask if they doing anything for their customers since we're having to wait longer than the release dates he then put me on hold for about 3 mins and came back said the he could give me a 25$ credit towards my bill -__- not what I wanted but I took it anyways am thinking about changing my 128+ Jetblack to a matte black one cause I ain't trying to wait till late October to early November anyone have any luck when change their orders to a different color?
 
ColoWolf said:
Called att and all the gave me was the dates posted in my email then I ask if they doing anything for their customers since we're having to wait longer than the release dates he then put me on hold for about 3 mins and came back said the he could give me a 25$ credit towards my bill -__- not what I wanted but I took it anyways am thinking about changing my 128+ Jetblack to a matte black one cause I ain't trying to wait till late October to early November anyone have any luck when change their orders to a different color?
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you may get the same date as me if you want go through the process just before the final page where you hit submit order it will tell you the dates. I've seen people order 3-4 days ago same model as me and got it on launch🙁
 
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Not only did the ATT rep tell me that they'll ship my order next Friday, she told me they will use 3 DAY SHIPPING and to expect it by around mid week two weeks from now! This for an order received at 11:58pm THURSDAY night! She tried to blame everything on Apple. Typical ATT. These are the same people who lied to us all about their site going down 90mins into preorder.
ATT has hit new lows IMO. I told them if I don't get my phone shipped Friday, I am cancelling my 10 year ATT service. I have absolutely zero respect for this company. They really don' give a flying **** about their customers. 3 Day Shipping, REALLY ATT?
 
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The 256 GB iPhone 7 Plus is just a figment of our imagination. It doesn't actually exist I don't care what "proof" y'all have.

🙁
 
Ronnoco said:
Not only did the ATT rep tell me that they'll ship my order next Friday, she told me they will use 3 DAY SHIPPING and to expect it by around mid week two weeks from now! This for an order received at 11:58pm THURSDAY night! She tried to blame everything on Apple. Typical ATT. These are the same people who lied to us all about their site going down 90mins into preorder.
ATT has hit new lows IMO. I told them if I don't get my phone shipped Friday, I am cancelling my 10 year ATT service. I have absolutely zero respect for this company. They really don' give a flying **** about their customers. 3 Day Shipping, REALLY ATT?
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And you believe what some pee-on says?

Idk why people are even calling ATT CS. They know nothing about their distribution chain or warehouse in Dallas more than what your order date range is.

They are likely being told make something up and get people off the line as quick as possible.
 
mrskullfreak said:
Anyone having there screen totally freeze up?
Mine does it a lot
In iMessage and my news apps so far.
Also do att phones have to be exchanged at the att store only?
Thx.
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I've had that happen with iOS 10 on my 6Plus. Yes, one of the MANY drawbacks to ordering from a carrier is that you cannot bring the phone back to Apple unless it for AppleCare repair.
[doublepost=1474158201][/doublepost]
stulaw11 said:
And you believe what some pee-on says?

Idk why people are even calling ATT CS. They know nothing about their distribution chain more thain what your order date range is.
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This was a distribution and fulfillment supervisor, not some peon.
 
Ronnoco said:
This was a distribution and fulfillment supervisor, not some peon.
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Again, what do you expect them to say? They dont have them in the warehouse. Rub a crystal ball?

When Apple ships them in they get distributed out. If the flight comes in tomorrow they go out same or next day to ship out.

They arent stockpiling them in the ATT warehouse laughing about it. They ship as as fast as they can get them in right now.

The guy/girl was guessing at best,
 
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Ronnoco said:
I've had that happen with iOS 10 on my 6Plus. Yes, one of the MANY drawbacks to ordering from a carrier is that you cannot bring the phone back to Apple unless it for AppleCare repair.
[doublepost=1474158201][/doublepost]
This was a distribution and fulfillment supervisor, not some peon.
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...
[doublepost=1474158716][/doublepost]
stulaw11 said:
Again, what do you expect them to say? They dont have them in the warehouse. Rub a crystal ball?

When Apple ships them in they get distributed out. If the flight comes in tomorrow they go out same or next day to ship out.

The guy/girl was guessing at best,
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I expect them to say "we will overnight your phone", not "we'll send it the cheapest way possible". She knew EXACTLY what she was talking about.
 
Ronnoco said:
Not only did the ATT rep tell me that they'll ship my order next Friday, she told me they will use 3 DAY SHIPPING and to expect it by around mid week two weeks from now! This for an order received at 11:58pm THURSDAY night! She tried to blame everything on Apple. Typical ATT. These are the same people who lied to us all about their site going down 90mins into preorder.
ATT has hit new lows IMO. I told them if I don't get my phone shipped Friday, I am cancelling my 10 year ATT service. I have absolutely zero respect for this company. They really don' give a flying **** about their customers. 3 Day Shipping, REALLY ATT?
Click to expand...
Wow man, so we are going to have to wait 2 weeks for our MB 256 +?
 
jjallison11 said:
Wow man, so we are going to have to wait 2 weeks for our MB 256 +?
Click to expand...
Not according to StuLaw. Lol
She pointed out that my order says "standard shipping", which it does. I told her there was no option for expedited shipping and she said there wasn't one. Cheap asses. Lol
 
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My black 7+ 128 still in preparing to ship since my 9/9 order date. I have a buddy who bought a series 2 watch on Friday and decides he wants a different one. I buy it from him and he ships it USPS guaranteed next day for delivery today to me. He is northeast I'm in southeast. I am still waiting for it to be delivered. Can't seem to catch a break with apple this week.
 
Ronnoco said:
Not only did the ATT rep tell me that they'll ship my order next Friday, she told me they will use 3 DAY SHIPPING and to expect it by around mid week two weeks from now! This for an order received at 11:58pm THURSDAY night! She tried to blame everything on Apple. Typical ATT. These are the same people who lied to us all about their site going down 90mins into preorder.
ATT has hit new lows IMO. I told them if I don't get my phone shipped Friday, I am cancelling my 10 year ATT service. I have absolutely zero respect for this company. They really don' give a flying **** about their customers. 3 Day Shipping, REALLY ATT?
Click to expand...

Apple just shipped my phone and it won't be here until Thursday... That was wack too.

Still wait on my AT&T 11:57pm order.. Still preparing to ship.
 
macduderobert said:
Omg. I am sitting here watching some College Football...Nebraska vs Oregon.. checking/reading the forum and what comes on.....this ATT commercial.

I almost threw my current iPhone into the TV (it's time to upgrade that too 😵 so don't worry).

Thankfully I remembered my order is Still processing and shipment estimated 9/23-9/30 🙄. So in the end TV is safe and so is my older iPhone...for now. Thanks ATT. 😡

Click to expand...


I was watching the same game GO HUSKERS. I had the same reaction to the AT&T commercial.
 
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7+ MB 128 here, ordered at 5:29am EST on 9/9, estimated dates 9/23-9/30, still says preparing to ship (which it did from second I ordered). But the *6737# now says it is back ordered. Fingers crossed that means something good. Anyone else have this? Thoughts?
 
bluntobject50 said:
Apple just shipped my phone and it won't be here until Thursday... That was wack too.

Still wait on my AT&T 11:57pm order.. Still preparing to ship.
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You just got a shipping notification at 8:45pm Saturday night? What were your original est ship dates? What is config on that shipped phone?
 
petey27 said:
Ducks 1-5 on 2pt conversions. Lol they blew it.
I'm from OR. But it was a good game to watch
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Every time I watch the Ducks, they seem to wear a different uniform. How many do they actually use? I think I've seen about 6 different variations since last season. Some pretty cool (like todays white), others, not so much Lol
I do love their matte helmets though. Looks badass.
 
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Lil bro 128GB 7plus matte black is on back order and my 7plus 256GB is still prepared to ship and we order at the same exact time through AT&T
 
Ronnoco said:
Every time I watch the Ducks, they seem to wear a different uniform. How many do they actually use? I think I've seen about 6 different variations since last season. Some pretty cool (like todays white), others, not so much Lol
I do love their matte helmets though. Looks badass.
Click to expand...

The combinations they have for jersey is unreal is well over 60 I believe. And they always seem to lose when they wear white lol.
Those helmets are badass I agree
 
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