Same here. It's been like this for me since the pre-ordered opened up. Apple website method for ATT says can't do it on NEXT until 9/30. So I also think I'm stuck waiting until I can get ATT site to work. Whenever that will be. Doesn't work via App or Browser. I can select my line to upgrade. Choose pay final installment needed to upgrade. Then I get "We are currently performing scheduled maintenance from 2:00am to 3:00am CT to improve your online experience. Please try again later."
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Carrier iPhone 7/7+ AT&T Pre-Order Thread
- Thread starter ciscomata
- Start date
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Same here. It's been like this for me since the pre-ordered opened up. Apple website method for ATT says can't do it on NEXT until 9/30. So I also think I'm stuck waiting until I can get ATT site to work. Whenever that will be. Doesn't work via App or Browser. I can select my line to upgrade. Choose pay final installment needed to upgrade. Then I get "We are currently performing scheduled maintenance from 2:00am to 3:00am CT to improve your online experience. Please try again later."
Are you trying to order thru the Apple website or the ATT website? The Apple one seems to not give the option to make additional one-time installment payment to become upgrade eligible. The ATT site offers this options but it keeps telling me the site is down from 2a-3a central time.
After many frustrating attempts...
I ordered an iPhone 7 Plus 256GB in Jet Black through the Apple Store App on my iPhone.
Ship date is November, did anyone else get the same shipping date as me?
Can't pick up at a store anywhere around me... so annoying, makes me think about settling for one option lower or the normal 7.
I ordered an iPhone 7 Plus 256GB in Jet Black through the Apple Store App on my iPhone.
Ship date is November, did anyone else get the same shipping date as me?
Can't pick up at a store anywhere around me... so annoying, makes me think about settling for one option lower or the normal 7.
Any body not get their order confirmation email yet??? Very weird.. Got all the way to the pre order confirmation screen.. And took a screenshot - but NOT of confirmation NUMBER!! UGGGH.. Order status on app or computer shows no record of order.. But I got this at 2:54 am..
I paid my latest bill yesterday instead of the autopay Sept 11. It still says I have the 12th installment payment to make. So when I choose to pay that as part of the upgrade on ATT is says "We are currently performing scheduled maintenance from 2:00am to 3:00am CT to improve your online experience. Please try again later." The Apple website doesn't give this 12th installment payment option that I could find
7 Plus, 128GB Jet Black: 3:02:26 a.m. ET: October 14-21 ship date
7 Plus, 128GB Black: 3:18:00 a.m. ET: September 23-30 ship date
Jet blacks are definitely in demand.
you need to go to manage installment payments. don't use the upgrade process. thats where it stalls out
It took no time for my first confirmation (3:02AM) but about 32 minutes for my second email (3:18)Any body not get their order confirmation email yet??? Very weird.. Got all the way to the pre order confirmation screen.. And took a screenshot - but NOT of confirmation NUMBER!! UGGGH.. Order status on app or computer shows no record of order.. But I got this at 2:54 am..
just chatted with an ATT rep they said if you ordered within 15 minutes of 12am times will change and more than likely get them on launch day. They are ESTIMATES.
I ordered a matte black 128 through apple first. Then opened a second line and ordered a 128 jet black on att's site. Going to return one and cancel the other line. On the fence on the jet black color.
I ordered a matte black 128 through apple first. Then opened a second line and ordered a 128 jet black on att's site. Going to return one and cancel the other line. On the fence on the jet black color.
Nope! Hell, I haven't even received a confirmation page that the damned order went through. Went to the home page, and saw my order in my cart so I went and did it again. Now, I have two charges from AT&T, with no confirmation email. Hell, it STILL shows in the cart as not completed. I'm going to call ATT tomorrow to figure out what's going on, and to ensure that they're not shipping two phone to me.Any body not get their order confirmation email yet??? Very weird.. Got all the way to the pre order confirmation screen.. And took a screenshot - but NOT of confirmation NUMBER!! UGGGH.. Order status on app or computer shows no record of order.. But I got this at 2:54 am..
Calling customer service WONT help, They cant preorder, only could cancel your preorder, and then you'd be at the back of the line again.
I'm livid, I got in when shipping said the 16th, only to find out I cannot place my order until the 21st. And shipping estimates have already fallen into November!! By the 21st they will be what? January?? **** you ATT
I'm on the AT&T site. I don't see the option to make the last installment payment.
Yeah that's for sure... I'm envious if anyone gets their 256GB Jet Black Plus on release date. ):
Did another order through the AT&T website to get the mobile insurance, and got an earlier ship date.
))Also, what are your guys' thoughts on getting the Apple Care vs. AT&T Mobile Insurance?
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Meanwhile, though I work for T, my stepdaughter on verizon, was able to order her a 7 Rose Gold, Not a +, with 32gb, and even an hour into the preorder, she will still get it on launch day......Guess everybody likes it big and dark this year?