Iphone 7/7 plus freezing regularly

Discussion in 'iPhone' started by tmanto02, Oct 22, 2016.

  1. tmanto02 macrumors 65816

    tmanto02

    Joined:
    Jun 5, 2011
    Location:
    Australia
    #1
    I own an iPhone 7 and my girlfriend owns a 7 plus.

    Both phones have been freezing regularly, where the screen, home and power button becomes unresponsive, forcing us to restart the phones by holding the power and volume button simultaneously.

    My 7 has also frozen in another way where the screen randomly goes black and displays the spinning wheel thing. Again, the only way to fix is by a force restart.

    Are other 7/7 plus owners experiencing similar issues?
     
  2. ToxicNirvana macrumors newbie

    Joined:
    Aug 12, 2012
    #2
    I have experienced similar issues when in fb messenger or trying to type it seems to freeze and then once I restart the phone it's better until a day or so later when the same thing happens again.
     
  3. 1080p macrumors 68020

    1080p

    Joined:
    Mar 17, 2010
    Location:
    Planet Earth
    #3
    I have had this issue come up... but I wouldn't call it regularly. Maybe twice I had to soft reset in the month I have owned it.
     
  4. george999 macrumors regular

    Joined:
    May 15, 2016
    #4
    It's happened to me twice, both within an hour but Hasn't happened since. It was SUPER annoying. Hopefully all these bugs will be fixed in 10.1
     
  5. janeauburn macrumors 6502a

    janeauburn

    Joined:
    Nov 22, 2015
    #5
    Have a 7 Plus and experiencing the same thing. I'm returning mine.
     
  6. michael31986 macrumors 68040

    Joined:
    Jul 11, 2008
  7. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
  8. MsRandall macrumors 6502a

    MsRandall

    Joined:
    Nov 27, 2011
    Location:
    Bay Area, Ca
    #8
    My 7+, my oldest sons 7+ and my youngest sons 7+ all freeze and go unresponsive....
     
  9. michael31986 macrumors 68040

    Joined:
    Jul 11, 2008
    #9
    Everything or just home and power button
     
  10. vdor macrumors member

    vdor

    Joined:
    Sep 15, 2016
    #10
    I'm on the latest 10.1 (beta 5), and, unfortunately, I suddenly got this issue about 2 days ago. My phone froze up and went to the lock screen. Nothing responded but it would flicker to life every 10 seconds or so (back to lock screen) and continue to be unresponsive. I eventually soft reset it. Then today, it randomly froze up *after* I locked it and wouldn't come on (unresponsive) until I soft reset. :mad:
     
  11. michael31986 macrumors 68040

    Joined:
    Jul 11, 2008
    #11
    Mine is just home and power button. Screen still works. It's the clicks on the buttons are delayed and unresponsive and then all the click come through eventually
     
  12. tmanto02 thread starter macrumors 65816

    tmanto02

    Joined:
    Jun 5, 2011
    Location:
    Australia
    #12
    Glad that I'm not the only one. I'm sure its only software related, however they should fix it quick considering its Apple's flagship phone!
     
  13. GlenK macrumors 6502a

    GlenK

    Joined:
    Aug 1, 2013
    Location:
    St. Augustine, FL
    #13
    It happened to mine 2 or 3 times the first few days I had the 7. But since then it hasn't happened at all.
     
  14. janeauburn macrumors 6502a

    janeauburn

    Joined:
    Nov 22, 2015
    #14
    Yes. Two different 7 Pluses, received last week. Both freeze at random times. No amount of pressing the home button helps. Then all of a sudden, a minute or two later, it works again. Two phones. Must be iOS or hardware problem.
     
  15. anopy1 macrumors member

    Joined:
    Sep 12, 2014
    #15
    Has happened to me too. 7Plus. Probably 6 or 7 times. Not impressed......
     
  16. janeauburn macrumors 6502a

    janeauburn

    Joined:
    Nov 22, 2015
    #16
    People cut this company too much slack. Clearly it rushed this product out the door, even saying that the "portrait" feature of the Plus would not be ready until an iOS update that is yet to appear. Pathetic.
    --- Post Merged, Oct 24, 2016 ---
    Widespread issue:

    https://discussions.apple.com/thread/7676523?start=0&tstart=0

    Apple's canned responses are pathetic--and ineffective.
     
  17. dmylrea macrumors 68020

    dmylrea

    Joined:
    Sep 27, 2005
    #17
    Had a couple of freezes but after a couple minutes it recovered on its own. I had my dock icons disappear yesterday. All the home screen icons were there and I could move to other screens but no dock icons. Went to notification screen and then back and the dock reappeared. Camera app will launch with blurred out view. Have to kill app and relaunch.

    None are showstoppers and I anticipate most will be fixed by 10.2.
     
  18. michael31986 macrumors 68040

    Joined:
    Jul 11, 2008
    #18
    It seems like a bug. Cause then all the clicks I did process after a bit.
     
  19. Dieego macrumors member

    Joined:
    Sep 23, 2016
    #19
    The dock icons issue happened to me with my iPhone 6, also a friend with an iPhone 6 plus. This sucks.
     
  20. The Game 161 macrumors G5

    The Game 161

    Joined:
    Dec 15, 2010
    Location:
    UK
  21. janeauburn macrumors 6502a

    janeauburn

    Joined:
    Nov 22, 2015
    #21
    I've now installed 10.1. Not sure whether this update will fix the freezes. People should report back here if they find that it does.
     
  22. SR71 macrumors 68000

    Joined:
    Jan 12, 2011
    Location:
    Boston, MA
    #22
    10.1 fixed 90% of the bugs I Was having with my 7 Plus. Much more stable.
     
  23. tmanto02 thread starter macrumors 65816

    tmanto02

    Joined:
    Jun 5, 2011
    Location:
    Australia
    #23
    I hope so! I'll be updating today as soon as I get access to wifi. Will report back
     
  24. l12 macrumors newbie

    Joined:
    Aug 2, 2007
    Location:
    Minneapolis
    #24
    My freezes are worse on 10.1 if anything.
     
  25. janeauburn macrumors 6502a

    janeauburn

    Joined:
    Nov 22, 2015
    #25
    Interesting. I have not had one since 10.1. However, I'm not yet using the 7 as my main phone, so it might just be a matter of time using it. I don't trust this phone yet.
     

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