Wowzers
Here we are 4 days past the latest estimated shipping date (12/12) for my 09/09 preorder JB 128GB 7+
FINALLY has active tracking:
View attachment 678463
09/09/16 in store preorder (JB 128GB 7+ and wife's RG 128GB 7+) #30884, changed by in-store manager for MB around 9/15, thought he was doing me a favor, getting me a device sooner...LOL
09/16 wife's RG (and son's 9.7 iPad Pro) arrived in-store
9/22 erroneous Matte Black arrived in-store
9/24 all devices arrived shipped to my home
9/29 initial contact to Mari @ executive services, and new order placed for correct Jet Black, but since it was new order, was pushed to back of line with 12/05 to 12/12 delivery window
10/05 After many emails and hours on phone to Mari and her team, was told:
1) Going to reset my upgrade eligibility back to 9/9
2) Wiped away 2 months (500 ish) billing
3) Allow me to keep our old two leased 6+'s(non returned device fees waived)
4) Allow me to open and use the MB 7+ until the JB arrives without any fees or penalties.
^^
And that's the cliff notes version (LOL) for anyone not familiar with my posts from end of September & early October here.
Actually still likely would have no tracking, had I not reached out Thursday to see where it was, as new order number (3rd now) was placed 12/15, as seen on order status screenie above...
All in all, we did OK
Just unbelievable it took at least seven employees, three separate orders and over three months.