iPhone 7 and BMW Owners Experiencing Bluetooth Audio Issues

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Sep 29, 2016.

  1. MacRumors macrumors bot


    Apr 12, 2001

    Over the past two weeks, an increasing number of iPhone 7 and iPhone 7 Plus users have experienced Bluetooth audio issues in vehicles. The majority of users experiencing problems appear to be BMW owners, regardless of model, but other vehicle brands such as Hyundai and Kia appear to be involved in limited cases.


    The issues range from audio cutting out to connectivity issues with infotainment systems. BMW users in particular report being able to stream music for about 5-10 seconds, at which point the ConnectedDrive system freezes. Fixing the system requires restarting the iPhone, but the issue reemerges once the connection is reestablished.

    MacRumors reader YachtMac posted in our discussion forums:
    Apple Support Communities member Chandy911 echoed the same problem:
    MacRumors reader PorscheRain:
    BMW itself has acknowledged the issues and said it is working with Apple to ensure iPhone 7 compatibility in its vehicles:
    Apple has seemingly told some customers the fix will be included in an upcoming software update. The issue is still present on iOS 10.1 beta. BMW owners are recommended to update to the latest version of ConnectedDrive as a preparative measure. BMWs equipped with CarPlay do not appear to be affected.

    These types of issues have been seen before. In 2014, some users experienced trouble pairing their devices to their vehicles via Bluetooth after upgrading to iOS 8 or purchasing a new iPhone 6 or 6 Plus. Apple fixed the issues in iOS 8.1. Similar issues affecting some iPhone SE users were addressed in iOS 9.3.2.

    Article Link: iPhone 7 and BMW Owners Experiencing Bluetooth Audio Issues
  2. patent10021 macrumors 68030


    Apr 23, 2004
    I guess you missed the part about Hyundai and Kia.
  3. sicembears macrumors newbie

    Jan 26, 2007
    My Toyota Tacoma 2016 is the same way. I can't even get it to see the truck anymore.
  4. nikosl7 macrumors newbie

    May 31, 2016
  5. toph2toast macrumors 6502a

    Feb 24, 2011
    That's not much of a fix :)
  6. Dwalls90 macrumors 601


    Feb 5, 2009
    I don't recall having this issue on my 2016 3 series, but generally plug my device in using lightning.

    I'm going to try repairing the device after resetting network settings, and see if I have any of these cited issues. I didn't think the bluetooth chip in the 7's was different from that of the 6S', or at least not a different bluetooth standard, but maybe I'm missing something here.
  7. jonbauer macrumors member

    Jan 28, 2011
    I don't think this is an iPhone 7 issue nor a BMW ONLY issue. I think it's an iOS 10.x.x issue.

    I'm on 10.1 PB, and I have the same problem when my iPhone 6 is paired to my Sena 20S (motorcycle bluetooth headset).

    - Jon
  8. kaneda macrumors 6502

    Oct 27, 2001
  9. WannaGoMac macrumors 68020


    Feb 11, 2007
  10. spooned12000rpm macrumors regular

    Jun 4, 2009
    York, UK
    Yeah, everyone seems to be forgetting all the issues with iOS 8 and Bluetooth that was fixed after 2-3 updates
  11. Guyvan604 macrumors newbie

    Sep 29, 2016
    For BMW drivers just play your music through the the USB ports. The audio quality is better than Bluetooth and you can charge at the same time. I've had no problems so far.
  12. techpr macrumors 6502


    Sep 9, 2008
    San Juan, PR
    Actually they can:

  13. iLoveMyApple macrumors 6502a


    Oct 26, 2008
    Southern California
    I have an issue in my 2016 Scion iM. It'll start playing from the phone speakers first and then go through the car's speakers about 10 seconds later. Sometimes it won't go through the car at all, but will automatically start playing on my phone, and I have to change sources to FM and then switch back to Bluetooth streaming for it to start playing through the car's speakers. It's really annoying, but I had this issue on my 6s Plus after I updated to iOS 10, so it seems to be an iOS 10 issue for me.
  14. dannyyankou macrumors 604


    Mar 2, 2012
    Scarsdale, NY
    Bluetooth works just fine on my Honda CR-V
  15. Texh49 macrumors 6502

    Sep 23, 2015
    There won't be support until the 8 comes out. BMW is allllllways behind.
  16. Infinitewisdom macrumors 6502a

    Sep 23, 2012
    Hilarious and I'd probably think the same way. Goes to show how important phones are in our lives these days.
  17. lulla01 macrumors 68020


    Jul 13, 2007
    This is driving me insane, every few minutes the phone stops playing music and requires a bluetooth reset or toggle to fix. I also find it irritating my 2016 50 thousand dollar car can't be upgraded to CarPlay that comes with the 2017's......this is 2016 people bluetooth issues should not be a thing anymore....its crazy that these companies are not held accountable, honestly its sort of a safety issue as well.
  18. Mac 128 macrumors 603

    Mac 128

    Apr 16, 2015
    Or perhaps they can just plug it into the USB port which charges and streams higher quality audio at the same time. The headphone jack is the last thing I would want to use in my BMW.

    I do find this surprising considering the high number of BMWs which must inhabit the Cupertino campus parking lot. You'd think this would have been discovered much earlier.
  19. dannyyankou macrumors 604


    Mar 2, 2012
    Scarsdale, NY
    Did you type that from your $700 phone?
  20. timmahh macrumors newbie

    Jul 8, 2015
    Los Angeles, California
    .. 2014 335 w/ NBT and enhanced BT w/ connected drive apps.. no issues at all with my 7+ and 10.1 dev beta. Music has not stopped once for me.
  21. macfacts macrumors 68030


    Oct 7, 2012
    Ever consider selling your iPhone?
  22. Attirex macrumors 6502

    Apr 8, 2015
    beverly hills plastic surgeons who are on MR forums launch epic bmw vs. mercedes battle in 3....2...1....
  23. Saipher macrumors demi-god


    Oct 25, 2014
  24. EvanEiga macrumors regular

    Jun 15, 2015
    My2015 x1 works just fine with my 7+

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