iPhone 7 bent

timeconsumer

macrumors 68000
Original poster
Aug 1, 2008
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Well, this is new. First iPhone that I've owned that has bent for me. My only guess is that it bent over time from my cases and/or removing from cases. I only noticed it when I removed my phone to clean it. This iPhone has been in two cases:

1. Speck Presidio Grip, which is very difficult to remove the iPhone from and is my guess what caused the phone to bend.

2. Caseology Skyfall, this case is much easier to remove so I doubt it would be from this case.

Now for the question part of this post, does anybody know if where it's bent (I've attached a photo) if it would be safe to use for a couple of days/possibly weeks until I can get this replaced?
 

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timeconsumer

macrumors 68000
Original poster
Aug 1, 2008
1,771
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Portland
I have no idea how a phone can bend just by putting it in and out of a case, so bizarre...
If you've tried the Speck Presidio Grip case, it's not the easiest to remove the phone from that case. But the other case I have is really quite easy. That said, I have no clue if it's from a case I am just speculating. Considering I've used this phone in the same manner as other iPhones, I have to assume it was from a case.

I hate to be that guy, but which pocket do you carry the phone in?
No worries. Front left pocket.
 

Relentless Power

macrumors Nehalem
Jul 12, 2016
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Well, this is new. First iPhone that I've owned that has bent for me. My only guess is that it bent over time from my cases and/or removing from cases. I only noticed it when I removed my phone to clean it. This iPhone has been in two cases:

1. Speck Presidio Grip, which is very difficult to remove the iPhone from and is my guess what caused the phone to bend.

2. Caseology Skyfall, this case is much easier to remove so I doubt it would be from this case.

Now for the question part of this post, does anybody know if where it's bent (I've attached a photo) if it would be safe to use for a couple of days/possibly weeks until I can get this replaced?
I think it would be Fine to use for a few days as you mentioned, just Monitor for any abnormalities with the battery, Phone getting warm, etc . I would avoid putting it in your pocket as much as possible to prevent any further damage or any other unknown factors. And I'm sure you Already know this, but I would not put it back in a case until you have the iPhone replaced.
 
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Relentless Power

macrumors Nehalem
Jul 12, 2016
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I have no idea how a phone can bend just by putting it in and out of a case, so bizarre...
I think if the case is difficult enough to remove and with enough pressure applied in the right area's, it's very possible to bend the iPhone. Granted the 7000 Series aluminum is very durable, it still is a very thin device None the less.
 

Puonti

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Mar 14, 2011
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Out of curiosity and since this is not a thing I do, why do you swap cases so frequently?
 
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fartnugget213

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Apr 6, 2017
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I recently got a UAG case for my 7+, it's hard as b*&^% to remove so I think I'll be more wary of the bend now.
 

Relentless Power

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Jul 12, 2016
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Out of curiosity and since this is not a thing I do, why do you swap cases so frequently?
You would be surprised how many iPhone users switch cases frequently. But when you get into the more rugged and durable cases, some use them for when they're working in their environment and then take them off repeatedly when they are through working for the day. The constant taking on and off a difficult case can stress the aluminum over time, which is likely what happened here inadvertently.
 
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Open Casket

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May 3, 2017
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That's a significant bend! It seems like your cases are doing more harm than good. I never understood the concept of covering up such an aesthetically pleasing phone with a clunky case (unless your a construction worker).
I think it would be okay to use. But I would call customer service.. maybe there was a bad run for the aluminium or the casting.
 

Newtons Apple

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Mar 12, 2014
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I do not know the brand but I remember having to cut one of my cases off of my 6+ because it was so tight and I did not want to take a chance and damage the phone. No doubt they can be bent removing or installing a tight fitting case.
 
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fartnugget213

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Apr 6, 2017
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Because phones get dropped. No doubt you've never dropped yours but it does happen to people....
You can say that again!

First and only time I've 'broken' a phone was when I was rocking a caseless note 3.

I took it outside with high wind speed and cold temps, fumbled it while using one handed and it hit the perfect angle on the corner and knocked the digitizer out.

Phone was functional, no screen or glass damage but it was blacked out, had to buy a dongle to display image on a TV and transfer files over.

With my 7+ I rock a clear UAG or a clear spigen case to show off the red, but ALWAYS a case :D
 

HallStevenson

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May 1, 2012
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Heck, when I swap cases, I lay the phone on a soft towel when it's "case-less". When I get a new phone, it's been a long time since I've got one from a Verizon store, I always get them from Verizon's online store (or one time, from Amazon) and I always order a 'cheap' case at the same time to just have something and then I shop around for a better quality, long-term case.

My current phone, an iPhone 6+, was my wife's and I used her "girly" case on it for a couple of days until I got to Five Below and found a more masculine one ! I ordered a Spigen case as well but it took a while to receive (my mistake at first as I accidentally order a non-Plus case).

Most phones are very nice looking - my previous was an HTC M9. I wish I could use them without a case but they're just too delicate. Personally, I've never dropped and broken a phone, screen, etc << there I did it, just jinxed myself no doubt !!. I'd really like a clear gel or plastic case but we use a magnet mount for our car and the phone magnet is ugly.
 
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timeconsumer

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Original poster
Aug 1, 2008
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Portland
Out of curiosity and since this is not a thing I do, why do you swap cases so frequently?
I don't swap cases frequently, however I do take my phone out of the case for cleaning. I think due to the tight fit of the case and the difficulty I had removing it that overtime it caused the bend. That said, the case that I feel could have caused this, I no longer use.

That's a significant bend! It seems like your cases are doing more harm than good. I never understood the concept of covering up such an aesthetically pleasing phone with a clunky case (unless your a construction worker).
I think it would be okay to use. But I would call customer service.. maybe there was a bad run for the aluminium or the casting.
I've been using iPhones for awhile and have always used cases; but I agree the aesthetics of the phone without a case is very nice. This is my first time having an iPhone that became bent.

I went into an Apple Store last night and was told that since there isn't anything wrong with the phone (other than the bend) that they could replace it for $329 (I think he meant $319 as per "other damage" https://support.apple.com/iphone/repair). But the touch screen works fine, camera, no charging issues, no overheating, etc so it is just a cosmetic issue at this point. When I get more time I may go to a different Apple Store and see what they tell me.

How ironic that a case broke your phone.
I have to agree!

Because phones get dropped. No doubt you've never dropped yours but it does happen to people....
This is my main reason, but I guess I need to be more careful when selecting cases going forward.
 

ACG12

macrumors 6502a
Jun 9, 2015
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This is one of the reasons why I love my Smart battery case. So easy to remove the phone from it.
 

Moneoa

macrumors regular
Oct 8, 2015
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That's a significant bend! It seems like your cases are doing more harm than good. I never understood the concept of covering up such an aesthetically pleasing phone with a clunky case (unless your a construction worker).
I think it would be okay to use. But I would call customer service.. maybe there was a bad run for the aluminium or the casting.
If your clumsy to any degree a good rugged case will save you heartbreak. I like the life proof nuud because it protects but has a clear back so you can still see the aesthetics
 
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akash.nu

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May 26, 2016
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I just don't understand how people use their phones to actually bend them?! I'm on an iPhone 6, arguably the most fragile iPhone, without any case and it still held up just fine. No bending or dent or anything else for that matter.
 
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