iPhone 7(+) iPhone 7+ data usage while on wifi.

Discussion in 'iPhone' started by robkat, Feb 9, 2018.

  1. robkat macrumors member

    robkat

    Joined:
    Dec 22, 2008
    Location:
    Scotland
    #1
    I am constantly getting data downloads using up my allowance, this happens every hour even when I am on wifi.
    I have turned off background refresh of apps, and everything else I can think of.
    Can anyone suggest why this is happening???
     
  2. -Gonzo- macrumors 6502

    -Gonzo-

    Joined:
    Nov 14, 2015
  3. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #3
    That is a good reason why.
     
  4. robkat thread starter macrumors member

    robkat

    Joined:
    Dec 22, 2008
    Location:
    Scotland
    #4
    Wifi assist is turned off, as is everything I can think of. Was told by my carrier that if I have mobile data switched on the phone will still access data even when i am logged into my wifi account.
    Do not understand why it does this?
     
  5. TrueBlou macrumors 68040

    TrueBlou

    Joined:
    Sep 16, 2014
    Location:
    Scotland
    #5
    Even with WiFi assist turned off your phone can still drop to the cellular connection if it’s struggling to stay connected to WiFi. Other than that though, if you’re connected to a good WiFi signal, you’re phone shouldn’t be touching cellular data.

    That aside, try the usual, delete the WiFi connection, re-boot your device and then re-add the WiFi connection. That can often solve issues like that.
     
  6. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #6
    Shouldn't happen.
     
  7. fred98tj macrumors 6502

    Joined:
    Jul 9, 2017
    Location:
    Central Luzon, Philippines
    #7
    To prevent that from happening perhaps turn off cellular data when you are connected to the WiFi.
     

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6 February 9, 2018