Resolved iphone 7 dead pixel or dust
- Thread starter Alexrat1996
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Alexrat1996
macrumors 601
i will upload video instead on my 300 buck camera from canon til should show
wait
[doublepost=1475280001][/doublepost]here the video
[doublepost=1475280553][/doublepost]Before you click the video you can see the dust
[doublepost=1475282202][/doublepost]I will go to Apple and convince them to replace it or send it for repairs
wait
[doublepost=1475280001][/doublepost]here the video
[doublepost=1475282202][/doublepost]I will go to Apple and convince them to replace it or send it for repairs
Videomanmac
Suspended
Alex, have you ever considered buying a Samsung?
Alexrat1996
macrumors 601
i tried them with the gs3 it sucked never going back to android i'm high on apples every day
[doublepost=1475297637][/doublepost]its dust what an online chat advisor told me I have to deal with apple store first
smacrumon
macrumors 68030
Please save your time and worry commenting further. There is just one answer here. Just return it back to Apple for an exchange or refund. Your $1000 device should not have any defects in the first weeks of release. Ask for a refund or exchange and don't expect anything less.
Your hard earned cash should expect perfection from the device you just bought.
All the best.
Your hard earned cash should expect perfection from the device you just bought.
All the best.
Videomanmac
Suspended
How did that even happen?
Alexrat1996
macrumors 601
I will ask for a replacement since I did this on at&T next for 24 months they will be able to order me a new one
[doublepost=1475298406][/doublepost]
what do you mean @Videomanmac
Videomanmac
Suspended
How does dust get in a dust resistant phone?
Have you turned the device off and back on?
Alexrat1996
macrumors 601
yes I did and is a manufacturing issue not my fault
Videomanmac
Suspended
Have you tried pressing on the pixel?
rmeadejr
macrumors 6502a
Don't leave the store until you are 100% positive that there isn't anything wrong with it.
If you keep returning iPhones you will be marked and they won't Let you exchange iPhones anymore for free. They will start charging you for repairs. At least that is what they did a few years ago.
Just wanted to give you a heads up.
If you keep returning iPhones you will be marked and they won't Let you exchange iPhones anymore for free. They will start charging you for repairs. At least that is what they did a few years ago.
Just wanted to give you a heads up.
Alexrat1996
macrumors 601
I have apple care plus on my iPhone 7
[doublepost=1475298847][/doublepost]yes it does not come out at all
rmeadejr
macrumors 6502a
Having AppleCare won't stop them from charging you for repairs.
Alexrat1996
macrumors 601
yes i did
[doublepost=1475298960][/doublepost]
I been doing this on my 6s plus via express replacement replace that phone 6 times and there were no charges but I only want to replace the 7 once
rmeadejr
macrumors 6502a
And?!? Don't you think 6 times is a little extreme?!? You will be mark as a problem customer. Like I said before, just giving you a heads up.
Alexrat1996
macrumors 601
between the 6 4 times were at the store it self and two via express my bad
[doublepost=1475299245][/doublepost]during the 4 in the store only two where screen replacments
rmeadejr
macrumors 6502a
No problem. I just wanted to give you a heads up. Don't leave the store without making sure it is ok.
Alexrat1996
macrumors 601
The real issue is jet black won't be in stock at all I will be weeks till they can give me a replacement
rmeadejr
macrumors 6502a
You never know they might have them. You do realize you won't get one in the original box right? You will get one in a little white box. Each store receive those for just this reason.
Alexrat1996
macrumors 601
I do and jet black is high demand they will order me one.Last time I got dust on my iPhone was on the 6s plus but on the outer rim of the home button and they did nothing.
rmeadejr
macrumors 6502a
Why would they order you one if one is in stock? Like I said each store receives extra iPhones in those little white boxes in every color.
Alexrat1996
macrumors 601
They might not have replacements in stock at the store like the apple chat rep told me
rmeadejr
macrumors 6502a
Don't be so negative...my partner got his jet black replaced at an Apple Store. Think positive.
Alexrat1996
macrumors 601
lets see what they say first its not my fault its the lady with her big finger nails scratch my temper glass after I took it off I saw dust under screen.
JayLenochiniMac
macrumors G5
You've replaced your 6s six times? That makes you a repeat replacement offender.
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