iPhone 7 plus FaceTime static sound

[supernet33]

I noticed that there is static popping sound when I try to FaceTime with my iPhone 7 plus. If I turn off the phone and back on it goes away for a little bit but comes back.

Anyone else noticed this?

 

[petbird]

you will want to go ahead and take advantage of your 1 year warranty and get it replaced for free. Heard from a bird a lot of new iPhone 7s experiencing this.

 

[supernet33]

you will want to go ahead and take advantage of your 1 year warranty and get it replaced for free. Heard from a bird a lot of new iPhone 7s experiencing this.

Does a replacement fix this? It isn't a software issue? Thanks

 

[petbird]

Does a replacement fix this? It isn't a software issue? Thanks

I recommend backing up and restoring via iTunes. Yes the warranty would cover the issue if their is no major signs of physical damage. https://support.apple.com/kb/ph12521?locale=en_US check out this article maybe search around for a 'iTunes iphone back up and restore'

 

[supernet33]

Thanks, I know how to do a restore... this iPhone is only 1 week old and I didn't do a restore of my back up.

Am I the only one having this issue? it is only when I do FaceTime and it is 5 times out of 10

 

[anonymous guy]

The static noise appears to be a recurring problem with iPhone 7 units whenever the camera is in use, or if the processor is being taxed.

 

[supernet33]

Do you have any forums or websites I can see? I just want to make sure I am not the only one... would an exchange fix this issue?

 

[anonymous guy]

Do you have any forums or websites I can see? I just want to make sure I am not the only one... would an exchange fix this issue?

There are two large threads on this issue within this very forum:

https://forums.macrumors.com/thread...oming-from-back-of-new-iphone-7-plus.1997077/

https://forums.macrumors.com/threads/static-noise-when-recording-videos.1999038/