Buzzing / static sound coming from back of new iPhone 7 Plus

Discussion in 'iPhone' started by maxlind, Sep 16, 2016.

  1. maxlind macrumors newbie

    maxlind

    Joined:
    Sep 16, 2016
    Location:
    Iowa
    #1
    My new iPhone 7 Plus (128GB, Black) has an odd buzzing / static sound coming from it. Specifically, if I put my ear up to the back of the phone where the apple logo is, I can hear the battery or processor or something “working”… note the sound file attached.
     

    Attached Files:

  2. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    You have 14 days. Send it back for a refund or at your local Apple Store.
     
  3. Djjake02 macrumors newbie

    Joined:
    Sep 16, 2016
    #3
    Probably something in your ear. I would head to an ENT doc asap!
     
  4. EJ8 macrumors 6502a

    EJ8

    Joined:
    Oct 13, 2010
    #4
    Dead silence. It's in your head.
     
  5. maxlind thread starter macrumors newbie

    maxlind

    Joined:
    Sep 16, 2016
    Location:
    Iowa
    #5
    Ha!...I wish it was that... definitely not my ears or in my head. Definitely distinct static noise when the phone is working.
     
  6. maka344 macrumors 6502a

    maka344

    Joined:
    Nov 4, 2009
    Location:
    London, UK
  7. dontworry macrumors 6502

    dontworry

    Joined:
    Mar 18, 2010
    #7
    I listened to it, almost sounds like the processor inducing noise into something else. Definitely not right.
     
  8. _Refurbished_ macrumors 68000

    _Refurbished_

    Joined:
    Mar 23, 2007
    #8
    It's just an ant taking a dump in your phone....move along...
     
  9. maxlind thread starter macrumors newbie

    maxlind

    Joined:
    Sep 16, 2016
    Location:
    Iowa
    #9
    Nope, not charging. I thought maybe at first it was just the phone overworking itself during an iCloud restore (it got pretty hot too)... but the noise is still there.
     
  10. liorgr, Sep 16, 2016
    Last edited: Sep 16, 2016

    liorgr macrumors newbie

    liorgr

    Joined:
    Sep 16, 2016
    #10
    I have the exact same issue! same model too, iPhone 7 plus, 128GB Black!

    I will go to the store soon see what they have to say.

    I hear it from the front speaker too /:
     
  11. deadsoul macrumors regular

    Joined:
    Sep 10, 2015
  12. Stereo macrumors member

    Joined:
    Jun 10, 2011
    #12
    Likely bad ground, take it back.

    Edit: Just placed the back of my iPhone 7 to my ear and I'm getting the same noise. Sounds like the internals working? It's not from the speakers. It's possible this is normal operation sound for the 7s...
     
  13. Foose, Sep 16, 2016
    Last edited: Sep 16, 2016

    Foose macrumors newbie

    Joined:
    Mar 10, 2008
    #13
    Same here. And also the top half of the phone on the back gets pretty hot when charging. After those exploding Note7. Fingers cross this is not that lol.
     
  14. iToph macrumors regular

    Joined:
    Oct 23, 2014
    #14
    Same freaky noise here. Not gets warm or anything, but I noticed it when coming back from the Toilette few minutes ago. Sounds like a freakn cricket or something....
     
  15. IconIc215 macrumors 6502

    Joined:
    Oct 11, 2013
    #15
    Does it have to do with the new processor or some kind of sensor?
     
  16. Lobwedgephil macrumors 68040

    Lobwedgephil

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    Apr 7, 2012
  17. liorgr macrumors newbie

    liorgr

    Joined:
    Sep 16, 2016
    #17
    I just came back from the Apple Store.

    They had no idea what it is and what could it be (not surprising as this phones just came out today), so they ordered a replacement phone for me /:

    They could reproduce the issue easily. Also I noticed that when turning on the phone you can hear it very well, I guess because of the extra processing that is being done while booting the device.

    Kind of disappointed they don't have a few in stock for cases like this, but on the other hand it sounds like an issue more common than 1 damaged phone. so I hope that if it is a faulty batch or something like that so the wait my pay off and by the time I get my replacement phone it will be fixed.
     
  18. Sgall123 macrumors newbie

    Joined:
    Sep 16, 2016
    #18
    I've had the exact same thing with my 7plus in rose gold... tried numerous restores & recovery modes but nothing... I've boxed it back up & will take it back to apple when.. most annoying
     
  19. 12vElectronics macrumors 68040

    12vElectronics

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    Jul 19, 2013
    Location:
    California
    #19
    Everyone always looking for something to make a #Gate about..
     
  20. Sgall123 macrumors newbie

    Joined:
    Sep 16, 2016
    #20
    I'm not looking to make a #gate id just like a non buzzing handset... first time I've had any problems with any iphone I've bought over the last 7/8 years
     
  21. drumcat macrumors 6502

    drumcat

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    Otautahi, Aotearoa
  22. IconIc215 macrumors 6502

    Joined:
    Oct 11, 2013
    #22
    I am not sure its even an issue....from what I gather it sounds like the phone processing similar to a computer.
     
  23. liorgr macrumors newbie

    liorgr

    Joined:
    Sep 16, 2016
    #23
    Normally I would agree, but:
    1) Why can't I hear this sound on older iPhones? 6/6s?
    2) I wouldn't mind if it was just on the back of the device, but i can here it from the top speaker as well while making a call, and that's annoying
     
  24. aj8690 macrumors member

    aj8690

    Joined:
    Aug 28, 2012
    Location:
    Orlando, Florida, USA
    #24
    I'm glad I'm not the only one! I got my new iPhone 7 Plus in Black (at&t) this morning. I noticed it when I was testing out the new speakers. I put my ear up to the top speaker while the sound was at the lowest setting and it seemed like there was static coming from the speaker. But after playing around with it a little more, it's definitely not from the speaker. Like mentioned, I hear it the loudest when I put my ear up to the top-right of the back of the phone (the side opposite the cameras. The noise is there regardless of charging or not charging and regardless of phone being locked or unlocked. The noise gets louder (or the frequency changes?) and fluctuates depending on what you're doing but it's always there. It was also there when I tested my phone call, but the noise was reduced and not too noticeable. Placing phone in Airplane mode reduces the noise quite a bit it is still there. The noise seems more prominent when doing something processor-intensive or data-intensive.

    Everything else about the phone works perfectly. I have been using it all day and it has behaved. Very fast, very responsive, fast LTE and Wi-Fi downloads. There are no other defects as far as I can tell. You can't hear the noise unless you put your ear close enough to the phone, but it's just really strange. It was hard enough to get a black 7 Plus on launch day, and now to try and get a replacement that might do the same thing? I don't know if it's worth it. I wonder if it could possibly be something funky with the modem firmware or something else that could be corrected via a software update?

    I know that obviously a phone should not be emitting strange noise from internal parts, but I don't want to exchange it if a lot of these phones are doing the same thing. Obviously I'm not the only one, and there's probably even more who don't even realize it since you have to listen closely. I guess I'll wait a few days and see if more come out stating they're having the same issue. Maybe Apple will address it if it's widespread enough.
     
  25. yngrshr macrumors regular

    Joined:
    Mar 7, 2015
    Location:
    NJ
    #25
    Ugh. I have this, too. Wow. This is pretty disconcerting.
     

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