iPhone 7 plus FaceTime static sound

Discussion in 'iPhone' started by supernet33, Nov 6, 2016.

  1. supernet33, Nov 6, 2016
    Last edited: Nov 6, 2016

    supernet33 macrumors regular

    Joined:
    Jan 29, 2008
    #1
    I noticed that there is static popping sound when I try to FaceTime with my iPhone 7 plus. If I turn off the phone and back on it goes away for a little bit but comes back.

    Anyone else noticed this?
     
  2. petbird macrumors newbie

    petbird

    Joined:
    Nov 6, 2016
    Location:
    Midwest
    #2
    you will want to go ahead and take advantage of your 1 year warranty and get it replaced for free. Heard from a bird a lot of new iPhone 7s experiencing this.
     
  3. supernet33 thread starter macrumors regular

    Joined:
    Jan 29, 2008
    #3
    Does a replacement fix this? It isn't a software issue? Thanks
     
  4. petbird macrumors newbie

    petbird

    Joined:
    Nov 6, 2016
    Location:
    Midwest
    #4
    I recommend backing up and restoring via iTunes. Yes the warranty would cover the issue if their is no major signs of physical damage. https://support.apple.com/kb/ph12521?locale=en_US check out this article maybe search around for a 'iTunes iphone back up and restore'
     
  5. supernet33 thread starter macrumors regular

    Joined:
    Jan 29, 2008
    #5
    Thanks, I know how to do a restore... this iPhone is only 1 week old and I didn't do a restore of my back up.

    Am I the only one having this issue? it is only when I do FaceTime and it is 5 times out of 10
     
  6. anonymous guy macrumors 6502

    Joined:
    Mar 18, 2010
    #6
    The static noise appears to be a recurring problem with iPhone 7 units whenever the camera is in use, or if the processor is being taxed.
     
  7. supernet33 thread starter macrumors regular

    Joined:
    Jan 29, 2008
    #7
    Do you have any forums or websites I can see? I just want to make sure I am not the only one... would an exchange fix this issue?
     
  8. anonymous guy macrumors 6502

    Joined:
    Mar 18, 2010
    #8

Share This Page