iPhone 7 Plus - Home and Wake Buttons Stop Working Intermittently


Aibocyrus

macrumors 6502a
May 26, 2015
744
607
Yea. Happened to me yesterday, my first day with it. Opened YouTube, then couldn't get out of it lol. The home button would give its feedback like it was registering, but nothing was happening on the phone. Hasn't happened since. But no buttons were working. That includes the volume buttons. Did a reset and fixed it. Hoping it doesn't repeat again lol
 

noobinator

macrumors 603
Jun 19, 2009
6,320
5,281
Pasadena, CA
This happened to me once yesterday. It was giving taptic feedback but nothing was happening. Then about 30 seconds later it went wild like it was registering everything at once.

Hopefully this is a fluke.
 

01silver4

macrumors 6502a
Oct 4, 2014
609
117
Florida
Apple quality control is going down the toilet, my wife iPhone 6 screen was replace twice the people across from us had problem with home button and black screen all iPhone 6.
 

JSho10

macrumors newbie
Oct 4, 2010
2
0
Same thing happened to me on Friday for the first time, then happened again on Sunday. On Sunday it took an hour before I could get it working again, as none of the volume buttons, home button, or power button on the side would work. Took it to an Apple store and they ran diagnostics but found nothing, just replaced it anyway. Just had the same thing happen again tonight on the new phone. Could it be a software issue?
 

fraile

macrumors member
Oct 1, 2016
49
52
I also had this issue yesterday. It lasted for about 5 minutes and then all of a sudden everything registered at once leaving me with a couple black screenshots. Hoping it's just a software issue...
 

MrJM

macrumors 6502
Jan 15, 2012
354
137
This has happened to me a couple of times since I got my 7 plus. You press the buttons and nothing happens then suddenly the phone goes nuts and does everything all at once. Have a funny feeling it will be software related but we shall see!
 

Mrawr

macrumors member
Mar 1, 2011
60
3
Minneapolis, MN
I had this issue multiple times. The mic intermittently stopped working as well during phone calls. I exchanged it on the last day of my 2 week window. So far so good with the new phone. I wasn't convinced it was a hardware issue, but being that the new phone is also running 10.0.2 with no issues, I'm not so sure now...
 

Ioskar

macrumors newbie
Oct 15, 2016
1
0
I have the same issue, happened like 4 times in total by now. 128gb matte black, first batch.. really not how apple product used to feel..
 

spooned12000rpm

macrumors regular
Jun 4, 2009
143
16
York, UK
I have the same issue, happened like 4 times in total by now. 128gb matte black, first batch.. really not how apple product used to feel..
Yeah, as I posted in the other thread, my 7 just did to me, the haptics were there but just a black screen.

Feels like iOS 2 again!
 

MrJM

macrumors 6502
Jan 15, 2012
354
137
Reminds me of the whole shutdown thing on the 6. They sorted it quickly!
 

Prof.

macrumors 601
Aug 17, 2007
4,820
556
Chicago
This has been an issue for me, too.

128GB JB 7 Plus manufactured 10/10/16. It'll last for a 30-90 seconds or so, then go back to normal.
 

Booloo

macrumors regular
Mar 18, 2012
130
65
Since the home button isn't mechanical anymore I could see this being a glitch that might need a soft reset every once in a while. I've never ran into an issue but time will tell how it holds up. Personally I prefer the new non mechanical home button, hope it stays reliable. Hopefully yours doesn't keep acting up.