Discussion in 'iPhone Tips, Help and Troubleshooting' started by moosquared, Oct 17, 2016.

  1. moosquared macrumors regular


    Nov 10, 2010
    Hello all,
    I need some help. I just got my brand new iPhone 7 plus. Just removed from the box.
    I've been trying to log-in into my icloud / appstore account but can't.
    I keep receiving the message "Verification Failed. This action could not be completed. Try again."

    I have entered the correct ID and password, but keep giving me the same reply.
    My iPhone 6 and iPad works fine with the apple ID. Only the brand new iPhone 7 that is having this issue.
    I haven't even installed anything on the phone.
    Tried turning on/off wifi, using cellular data, reboot the phone, resetting to factory setting (even though it's brand new). Nothing works. I'm still unable to log in.

    Any suggestion?
  2. chscag macrumors 68000

    Feb 17, 2008
    Fort Worth, Texas
    Did you set up your new iPhone 7+ as a new device using iTunes from your Mac or PC?

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