iPhone 8(+) iPhone 8 Plus display cracked

Discussion in 'iPhone' started by higgledy, May 6, 2018.

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  1. higgledy macrumors newbie

    Joined:
    Sep 5, 2010
    #1
    My display cracked, I don’t know how. I have AppleCare+. Will Apple swap my phone for a refurbished phone or will they actually replace the glass on my phone?
     
  2. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    Sometimes stores vary under the decision making process, but I believe they will just replace your display given it’s cracked.
     
  3. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #3
    Either way the device will be back as it was. Why do you care?
     
  4. Vermifuge, May 6, 2018
    Last edited: May 7, 2018

    Vermifuge macrumors 68000

    Vermifuge

    Joined:
    Mar 7, 2009
    #4
    depends on stock unhid. you could get a new one or a referee
     
  5. Relentless Power, May 6, 2018
    Last edited: May 6, 2018

    Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #5
    Perhaps there are reasons you’re not aware of. That said, I can’t directly speak for the OP, however; some customers are not interested in refurbished iPhones, they want their original iPhone back because they don’t want to take the risk of having a refurbished device that they may find other issues with later on (Dust, display abnormalities, ect) that their original iPhone never experienced in the first place. Of what I said is correct, that would not be the first time other members share those thoughts.
     
  6. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #6
    I understand that but the misconception about Apple refurbished products has to be pretty well spread for a thread like this to crop up every other day. If you know what I mean.
     
  7. TiggrToo macrumors demi-goddess

    TiggrToo

    Joined:
    Aug 24, 2017
    Location:
    Out there...way out there
    #7
    For me it's a case of 'Better the devil you know'. We've all experienced the situation where our phone exhibits issues that few others seem to have - you know, the devices that have some microscopic anomaly somewhere deep inside the circuitry that makes the device behave 'differently' from almost everyone else.

    Sometimes folk don't like the idea of getting a device that 'might' be one of those devices.
     
  8. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #8
    Yes, there are multiple threads about Apple refurbished products being very well renowned for their quality, but this member is also new and perhaps is not aware or experienced enough with their replacement devices.
     
  9. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #9
    It will be up to the store. I suggest you make an encrypted iTunes backup before you head to the store.
     

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