"iPhone Cannot Backup" Error in iTunes

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Krafty, Apr 7, 2009.

  1. Krafty macrumors 601

    Krafty

    Joined:
    Dec 31, 2007
    Location:
    La La Land
    #1
    Recently I've been starting to get this error everytime I plug in my iPhone:
    [​IMG]
    "Could not backup the iPhone cause the iPhone disconnected"

    I'm running a 2G Jailbroken & Unlocked on 2.2.1 with the latest iTunes, however the previous version did this as well.
     
  2. lyndeam macrumors member

    Joined:
    Jan 6, 2009
    #2
    same here!

    I've been getting the same thing but my phone is not jailbroken. I actually just made a post about this same thing a few days ago: http://forums.macrumors.com/showthread.php?t=681245
    But I haven't gotten any replies yet. I hope someone can point us in the right direction though!
     
  3. GFSarah macrumors regular

    GFSarah

    Joined:
    Jan 19, 2009
    Location:
    North Carolina
    #3
    Just a thought, but have you tried using a different cord/cable? Maybe your sync/charge cable has just developed a bad spot in it where it loses connectivity from time to time.
    That was the case with a friend of mine. Her backups & syncs were taking forever. I assumed it was just Windows being slow until it gave that message. I used my better-cared-for cable instead of her "abused" cable and it worked just fine.
     
  4. Krafty thread starter macrumors 601

    Krafty

    Joined:
    Dec 31, 2007
    Location:
    La La Land
    #4
    No, cords are just fine. I have 2 and tried both and same thing. The funny thing is after it pops up, if i hit the sync button it syncs everything just fine.
     
  5. iphoneCDN macrumors member

    Joined:
    Jan 10, 2008
    #5
    I'm experiencing the same issue. Anyone?? :confused:
     
  6. iphoneCDN macrumors member

    Joined:
    Jan 10, 2008
    #6
    Okay I seem to have solved this problem.

    I uninstalled iTunes on my Mac, then reinstalled with a fresh download from Apple. Turned off iPhone, plugged it in, turned it on, it synced and backed up perfectly!!

    Give it a shot everyone!!!
     
  7. hoonu macrumors regular

    Joined:
    Sep 2, 2008
    Location:
    Orange County, CA
    #7
    Mine is stalling during the backup and never completes. I have deleted the old backup I have... but it keeps coming back. I'm looking to see how I can manually delete it since iTunes wont.
     
  8. jav6454 macrumors P6

    jav6454

    Joined:
    Nov 14, 2007
    Location:
    1 Geostationary Tower Plaza
    #8
    Every time? What are the conditions in which the error is produced... I mean back-u[p means sometime in the filesystem is gone wrong and hence iTunes can't read.
     

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