Well, I'm really sad to say that my iPhone 5s 64GB got stolen last Friday and it has been an extremely upsetting moment for me. Long story short, a police report was filed but the officer handling my case basically said I was out of luck and it was long gone. The IMEI is blacklisted and the phone is marked as lost on iCloud, I have erased all my data. I call up AT&T and they have explicitly told me they will not be of any help to me as it is too soon to purchase a new device with a subsidy. I am living with a silly GoPhone for the time being as I need a phone desperately for work but it is absurd for me to shell out almost $1000 for a new iPhone because AT&T will not give me any assistance. They actually insisted that I contact Apple, which I found rather bizarre. I contacted Apple numerous times regarding my stolen phone and I have received the same canned response that there is nothing they can do other than instructing me to mark it as stolen in iCloud, which has already been done. Then, one agent promised to go above and beyond to see what he can work out for me, gave me a case number to get my AppleCare+ refunded, and also offered to call AT&T for me to see if they can work something out. That would be great, however, I didn't have a phone at the time of the live chat session to have them work things out for me. Has anyone had this happen for them, and if so, what can I expect? Other than that, is there any other suggestions or steps/things that I missed in reporting my phone? I guess I'll have to live with this extremely slow GoPhone for the time being. Hope is on the horizon.