When talking to any Apple rep, be it in an Apple Store or online I asked the question whether the phone is guaranteed outside the USA. The answer is always YES, all you need to do is to take it to the Apple representative in the country and thy would honor the warranty. My question here whether this is true, do we indeed have an "international" warranty or is this an outright lie. See my story below: I bought my iPhone 5 from AT&T sometime in October 2012. In Januari 2013, less than 3 months after purchase, while in Europe (the Netherlands) I experienced problems with the phone. There is a brand new Apple store in downtown Amsterdam where I took the iPhone to. It didn't take long for them to decide to replace the phone untill they found out that the phone was purchased in the USA and that therefore they couldn't give me a replacement phone, accompanied by a total BS story that the phones in the US are different from the European version. I begged them to give me a European version because that is the same as far as I'm concerned. No they could not, I should talk to Apple care in the USA. Which I did while explaining the whole situation. Tough "sh.." they said, the could not send a replacement phone to my foreign address, instead they did send it to my US home address for which I had to fork up $27. My son had to forward the phone to me, again at my expense. After receipt I sent the defective phone to my son (at my expense again) and he returned it to Apple in the prepaid FedEx envelope. I had called Apple and written to them several times to complain. They're very arrogant, they never even responded to me. Your reactions please.